Top 878 Customer experience coordinator Jobs in Colorado

Customer Experience Coordinator
DM Vans —Rifle, CO
- From $55,000 a year
- Email
- Background check
- Hospitality
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
Workplace Coordinator
Crusoe —Brighton, CO
- $56,000 - $67,000 a year
- Full-time
- Office
- Administrative experience
- Organizational skills
- Commuter assistance
- Paid parental leave
Quick Apply
Education Coordinator
University of Colorado —Aurora, CO
- $52,961 - $70,968 a year
- Overtime
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Customer Experience Program Coordinator
Terumo —Lakewood, CO
- $23 - $29 an hour
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health insurance
14d
Residency Coordinator
University of Colorado —Aurora, CO
- $48,989 - $67,367 a year
- Overtime
- Background check
- Customer service
- Writing skills
- Paid holidays
- Disability insurance
9d
Customer Experience Coordinator (Part Time) - Littleton, CO
Veterinary Emergency Group (VEG) —Littleton, CO
- $18 - $26 an hour
- Part-time
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits
Workplace Engagement Coordinator
Hines —Denver, CO
- $66,700 - $83,400 a year
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Customer Experience Coordinator (Bacio)
Leprino Foods —Denver, CO
- $24.31 - $27.35 an hour
- Part-time
- Marketing
- Pass drug screening
- Mid-level
- Profit sharing
- Wellness program
Lease Admin Coordinator II - REMOTE
Ryder System —Denver, CO
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Senior Coordinator, Complaint & Appeals - Remote
CVS Health —Colorado
- $18.50 - $38.82 an hour
- Full-time
- Remote
- Data analysis skills
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
3d
Fellowship Coordinator
University of Colorado —Aurora, CO
- $45,017 - $65,645 a year
- Overtime
- Hybrid work
- Background check
- Customer service
- Writing skills
- Disability insurance
- Health insurance
Graduate Coordinator
University of Colorado —Denver, CO
- $54,797 - $60,565 a year
- Full-time
- Background check
- Customer service
- Writing skills
Wholesale Sales Coordinator
Bellroy —Colorado Springs, CO
- $55,000 - $65,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- 2 years
- Paid parental leave
- Paid holidays
Professional Research Assistant - Implementation Coordinator for School-Based Prevention Program
University of Colorado Boulder —Boulder, CO
- $55,000 - $62,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- High school
- Customer service
- Health insurance
- Dental insurance
1d
COORDINATOR, CUSTOMER COMMUNICATION
FM - Community Use —Denver, CO
- Online Application
- Mid-level
- Office
- 3 years
- Health insurance
11d
Site Ops Coordinator
Amazon.com Services LLC - A57 —Aurora, CO
- $25 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Employee assistance program
- 401(k) matching
10d
Dental Scheduling Coordinator
Buena Vista Family Dentistry —Buena Vista, CO
- $22 - $26 an hour
- Full-time
- Private practice
- Dental office
- Customer service
- Health insurance
- 401(k)
Quick Apply
Trade Show and Marketing Coordinator (Multi-Entity Support)
Confidential —Denver, CO
- $65,000 a year
- Full-time
- Mid-level
- Travel
- Organizational skills
- Dental insurance
- 401(k)
Quick Apply
Reservations & Guest Services Coordinator
Lodging In Telluride —Telluride, CO
- $23 - $27 an hour
- Part-time
- Sales
- Organizational skills
- Contracts
- Health insurance
- 401(k)
Quick Apply
17h
Operations Coordinator
The Landline Company —Fort Collins, CO
- $30 an hour
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply

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Customer Experience Coordinator

DM Vans
Rifle, CO

Quick Apply

Job Details

Full-time
From $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Employee discount

Qualifications

Google Workspace
Customer relationship building
Greeting customers
Driver's License
Continuous improvement
Attention to detail
Organizational skills
Customer issue escalation
CRM system proficiency

Full Job Description

Job Title: Customer Experience Coordinator – DM Vans

Location: Rifle, CO (6 Powerline Rd.)

Job Type: Full-time

Schedule: Monday–Friday

Role Overview

At DM Vans, our mission is to build an inclusive community of explorers, inviting everyone to express their authentic identity on the open road. That mission doesn’t live in a tagline—it lives in the moments where a customer feels genuinely seen, supported, and confident. The Customer Experience Coordinator is the person who makes those moments happen.

You are the first voice customers hear, the first face they meet when they walk through our doors, and the steady point of contact that keeps their journey feeling clear and cared for—from first question to first adventure and beyond. You’ll own the day-to-day customer relationship: answering phones, responding to emails and Odoo tickets, greeting visitors, supporting tours, and leading new-van walkthroughs that turn a “new system” into “I’ve got this.”

This role is also the hub that keeps the wheel turning internally. You’ll connect customers to the right people at the right time, track open issues with discipline, and communicate with warmth and confidence so nothing slips through the cracks. In a world where customer service often feels cold or transactional, you’ll help DM Vans feel like what we actually are: a team people would sit around a campfire with—capable, honest, and all-in on helping them get out there.

This role owns first-response support and coordination. Sales owns the sales process; the CX/Service team owns technical repairs. The Coordinator ensures handoffs are smooth, customers stay informed, and every interaction reflects the DM Vans community and standards.

This role reports to the Director of CX & Product and works closely with Sales, Service, Production, and the broader CX team.

Core Values

At DM Vans, our values shape our work and our relationships with our team and customers:

Assertive and Open-Minded at the Same Time: Communicate confidently while listening and adapting.
Self-Aware: Continuously improve and take ownership.
Ambitious: Strive for excellence in every interaction.
Authentic: Be genuine with customers and teammates.
Not A**holes: Treat everyone with respect and kindness.

Key ResponsibilitiesCustomer Communication & Ticket Management

Serve as the first point of contact for inbound calls, emails, and walk-ins.
Triage and respond to help-desk tickets in Odoo; route to the appropriate department when needed.
Track open issues to ensure timely follow-up and resolution.
Translate technical information into clear, customer-friendly language.
Maintain organized records of customer interactions, next steps, and outcomes.
Use core tools daily (Google Workspace, phone system, Odoo Helpdesk/CRM, and scheduling calendar) to keep communication and handoffs clean.

New Van Delivery & Walkthroughs

Conduct in-person walkthroughs for new owners, explaining systems and best practices.
Prepare delivery documentation and ensure customers leave confident using their van.
Support prospective customers with van tours and product education (as needed).
Gather feedback after delivery and service interactions to improve the ownership experience.

Customer Experience Ownership

Create a welcoming, professional atmosphere in the showroom and on the phone.
Coordinate communication between Sales, Service, and Production to keep customers informed.
Identify recurring customer issues and recommend process improvements.
Help develop FAQs, guides, and owner-facing resources to reduce friction.

Front Desk & Showroom Support

Greet visitors, customers, and partners arriving on site.
Maintain a clean, organized customer-facing space.
Support scheduling for service visits and consultations.
Assist with light administrative tasks related to customer interactions and scheduling.

Reporting & Performance Metrics

You’ll help DM Vans measure and improve:

Responsiveness: Consistent same-day response to inbound calls, emails, and tickets (during business days).
Ticket Follow-Through: Strong ownership of open issues, including daily review and proactive updates until resolution.
Customer Satisfaction: Positive customer feedback during delivery and post-delivery support (NPS/CSAT where available).
Delivery Experience Quality: Walkthrough checklist completion and confident owners at handoff.
Internal Coordination: Clear communication and handoffs across Sales, Service, and Production.
Documentation Quality: Accurate, useful notes and records in Odoo to support the team and reduce repeat questions.

First 60–90 Days Success Looks Like

Own inbound phone/email/ticket flow with consistent same-day responses.
Run clean new-van walkthroughs using a repeatable checklist and strong customer education.
Maintain accurate ticket notes and handoffs in Odoo so nothing slips through the cracks.
Build 5–10 owner resources/FAQs that reduce repeat questions and improve the ownership experience.

Key Skills & Qualifications

2+ years in a customer-facing, hospitality, service, or customer support role.
Excellent written and verbal communication skills.
Strong organization, follow-through, and attention to detail.
Ability to stay calm, friendly, and solution-oriented under pressure.
Ability to handle upset customers with professionalism—without getting defensive.
Comfort learning technical campervan systems (training provided).
Experience with CRM/help-desk tools (Odoo a plus).
Genuine interest in vans, travel, and the outdoor lifestyle.

Who You Are

You love helping people and take pride in delivering a high-touch customer experience.
You’re proactive and organized—you don’t let issues slip through the cracks.
You’re comfortable learning technical systems and explaining them in plain language.
You communicate clearly, professionally, and with warmth—especially when customers are stressed.
You enjoy being the “hub” that keeps people aligned across teams.
You embody DM Vans’ core values—assertive and open-minded, self-aware, ambitious, authentic, and never an a**hole.

Compensation & Growth

Base Salary: Starting at $55,000/year (DOE).
Benefits: Health, dental, vision, and 401(k).
Paid Time Off: This role includes FTO, in line with DM Vans’ policies.
Employee Ownership: Eligible for the DM Vans employee-ownership program, sharing in long-term success.
Growth Path: CX Lead → Customer Experience Manager.

Physical Requirements

Comfortable working in a customer-facing environment (showroom/office) and occasionally around vans and a shop setting.
Ability to stand, walk, and move between showroom and vehicles during tours/walkthroughs.
Occasional lifting of light materials as needed.

Reports to: Director of CX & Product

This Customer Experience Coordinator role is critical to ensuring every DM Vans customer feels welcomed, informed, and supported—from first contact through ownership. We’re looking for someone who’s warm, organized, and driven to deliver a world-class experience that reflects the DM Vans community.

How to Apply: Email your résumé and a brief note about why you’re a great fit to [email protected] with the subject line: “Customer Experience Coordinator – [Your Name]”.

DM Vans is an equal-opportunity employer and welcomes applicants from all backgrounds.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

401(k)
Employee discount
Health insurance
On-the-job training

People with a criminal record are encouraged to apply

Experience:

customer-facing (CX, hospitality, service, or support): 2 years (Preferred)

Ability to Commute:

Rifle, CO 81650 (Required)

Ability to Relocate:

Rifle, CO 81650: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer experience coordinator jobs in colorado

Customer Experience Coordinator

Workplace Coordinator

Education Coordinator

Customer Experience Program Coordinator

Residency Coordinator

Customer Experience Coordinator (Part Time) - Littleton, CO

Workplace Engagement Coordinator

Customer Experience Coordinator (Bacio)

Lease Admin Coordinator II - REMOTE

Senior Coordinator, Complaint & Appeals - Remote

Fellowship Coordinator

Graduate Coordinator

Wholesale Sales Coordinator

Professional Research Assistant - Implementation Coordinator for School-Based Prevention Program

COORDINATOR, CUSTOMER COMMUNICATION

Site Ops Coordinator

Dental Scheduling Coordinator

Trade Show and Marketing Coordinator (Multi-Entity Support)

Reservations & Guest Services Coordinator

Operations Coordinator

I want to receive the latest job alert for customer experience coordinator in colorado

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