Top 86 Hotel front desk supervisor Jobs in Colorado

Assistant Director Front Office Operations
Marriott International, Inc —Denver, CO
- $71,000 - $86,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Desk Supervisor | The Rally Hotel
Sage Hospitality —Denver, CO
- $22 - $23 an hour
- Full-time
- Computer literacy
- No high school diploma
- Mid-level
- Health savings account
- AD&D insurance
Guest Services Manager
Home 2 Suites Colorado Springs —Colorado Springs, CO
- $57,784 a year
- Full-time
- Computer literacy
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Front Office Supervisor
Hampton Inn & Suites by Hilton Denver Airport - Gateway Park —Denver, CO
- From $22 an hour
- Weekends as needed
- Bilingual
- Mid-level
- Hotel
- Free parking
- Health insurance
Quick Apply
Assistant Front Desk Manager - Hotel Polaris
Hotel Polaris at US Airforce Academy —Colorado Springs, CO
- $60,000 - $62,000 a year
- Weekends as needed
- 18 years or older
- English
- Mid-level
- Health insurance
- Dental insurance
Hotel Manager
Marriott International, Inc —Denver, CO
- $74,000 - $80,000 a year
- Weekends as needed
- Bilingual
- Inventory management
- Hotel
Front Desk Supervisor
The Curtis Hotel —Denver, CO
- $21.50 an hour
- Full-time
- Background check
- Management
- Customer service
- Free parking
- Health savings account
Quick Apply
Front Desk
Holiday Inn Express Denver East —Denver, CO
- Full-time
- Computer literacy
- Basic math
- Hotel
Assistant Manager - Room Operations
Marriott International, Inc —Avon, CO
- $28.35 - $31.25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
Hotel General Manager | Englewood, CO
J&P Asset Management —Englewood, CO
- $65,000 - $76,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Paid time off
Quick Apply
Night Auditor
Holiday Inn Express Denver East —Denver, CO
- Part-time
- Computer literacy
- Basic math
- Mid-level
Guest Services Manager
Marriott International, Inc —Snowmass Village, CO
- $28.85 - $36.54 an hour
- Full-time
- No experience needed
- Mid-level
- Hotel
- On-the-job training
Hotel Front Desk Supervisor Full-time Year-round
The Sebastian Vail —Vail, CO
- Up to $26 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Free parking
- Health insurance
Quick Apply
General Manager
Holiday Inn Express & Suites Broomfield —Broomfield, CO
- Full-time
- CPR Certification
- Inventory management
- Basic math
Guest Services Manager
Madeline Hotel and Residences —Mountain Village, CO
- $70,000 - $75,000 a year
- Full-time
- Mid-level
- Residential
- Mentoring
Quick Apply
Front Desk Supervisor
City Express by Marriott —Denver, CO
- $20 - $22 an hour
- Full-time
- Bilingual
- Mid-level
- Team management
- Paid time off
- Employee discount
Quick Apply
12d
Front Desk Supervisor
Homewood Suites Colorado Springs —Colorado Springs, CO
- $19 an hour
- Weekends as needed
- Mid-level
- Hotel
- 1 year
- Employee discount
Quick Apply
Hotel General Manager
Hampton Inn & Suites —Lone Tree, CO
- $80,000 - $85,000 a year
- Full-time
- Hotel
- Ability to lift 50 pounds
- Team management
- Paid training
- Dental insurance
Quick Apply
Overnight Guest Service Representative
St Julien Hotel & Spa —Boulder, CO
- $20 - $21 an hour
- Weekends as needed
- Clean driving record
- Microsoft Office
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk
Holiday Inn Express & Suites Broomfield —Broomfield, CO
- Full-time
- Computer literacy
- Basic math
- Hotel

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Assistant Director Front Office Operations

Marriott International, Inc -
Denver, CO

Apply Now

Job Details

Full-time
$71,000 - $86,000 a year

Qualifications

Employee relationship building

Full Job Description

Additional Information
Job Number26087923
Job CategoryRooms & Guest Services Operations
Location8300 Pena Blvd, Denver, Colorado, United States, 80249
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $71,000-$86,000 annually
Bonus Eligible: Y
Expiration Date: 08/13/2026

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Ensures employee recognition is taking place on all shifts.

Establishes and maintains open, collaborative relationships with employees.

Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Strives to improve service performance.

Collaborates with the Front Office Manager on ways to continually improve departmental service.

Communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Serves as a role model to demonstrate appropriate behaviors.

Sets a positive example for guest relations.

Displays outstanding hospitality skills.

Empowers employees to provide excellent customer service.

Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Provides feedback to employees based on observation of service behaviors.

Handles guest problems and complaints effectively.

Interacts with guests to obtain feedback on product quality and service levels.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Ensures compliance with all Front Office policies, standards and procedures.

Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Functions in place of the Front Office Manager in his/her absence.

Communicates critical information from pre- and post-convention meetings to the Front Office staff.

Participates in department meetings.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

We’re proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

hotel front desk supervisor jobs in colorado

Assistant Director Front Office Operations

Front Desk Supervisor | The Rally Hotel

Guest Services Manager

Front Office Supervisor

Assistant Front Desk Manager - Hotel Polaris

Hotel Manager

Front Desk Supervisor

Front Desk

Assistant Manager - Room Operations

Hotel General Manager | Englewood, CO

Night Auditor

Guest Services Manager

Hotel Front Desk Supervisor Full-time Year-round

General Manager

Guest Services Manager

Front Desk Supervisor

Front Desk Supervisor

Hotel General Manager

Overnight Guest Service Representative

Front Desk

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