Top 13 Schedule navigator Jobs in Colorado Springs, Co

Resource Navigator – Department of Human Services
El Paso County —Colorado Springs, CO
- $52,800 - $57,800 a year
- 8 hour shift
- Hybrid work
- Microsoft Excel
- Skilled nursing facility
- Microsoft Outlook
- Wellness program
- Paid holidays
6d
Schedule Navigator
ROCKY MOUNTAIN HEALTH CARE SERVICES —Colorado Springs, CO
- $17.12 - $22.64 an hour
- Full-time
- Computer literacy
- Maintenance
- Mid-level
- Wellness program
- Health savings account
Quick Apply
7d
Temporary Full-Time - Housing Navigator [Rental Assistance and Case Management for Low-Income and Vulnerable Populations]
Catholic Charities of Central Colorado, Inc. —Colorado Springs, CO
- $22.00 - $23.50 an hour
- Temporary
- Word processing
- Computer literacy
- Writing skills
- On-the-job training
- Paid sick time
Quick Apply
Economic Benefits Supervisor
El Paso County —Colorado Springs, CO
- $68,800 - $72,800 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Wellness program
- Paid holidays
7d
Family Navigator [Case Manager, Family Support, Family Services, Human Services, Resource Navigator, Social Services]
Catholic Charities of Central Colorado, Inc. —Colorado Springs, CO
- $20.60 - $22.75 an hour
- Weekends as needed
- Spanish
- Word processing
- Computer literacy
- Paid training
- AD&D insurance
Quick Apply
1d
Community Health EMT (ART)
City of Colorado Springs, CO —Colorado Springs, CO
- $22.04 - $26.46 an hour
- Overtime
- CPR Certification
- Customer service
- BLS Certification
- Cell phone reimbursement
Ascending to Health: Patient Navigator (MA/EMT) [Medical Assistant, Patient Care, Medical Respite, Healthcare]
Catholic Charities of Central Colorado, Inc. —Colorado Springs, CO
- $19 - $22 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- Customer service
Quick Apply
Donor Relations Officer
Humane Society Pikes Peak Region —Colorado Springs, CO
- $77,000 - $88,500 a year
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
3d
Housekeeping & Event Services - Glen Eyrie
The Navigators —Colorado Springs, CO
- $16 - $17 an hour
- Part-time
- Computer literacy
- Sanitation
- Hotel
Executive Pastry Chef - Glen Eyrie
The Navigators —Colorado Springs, CO
- $21.50 - $24.00 an hour
- Full-time
- 3 years
- High school diploma or GED
- Bakery
- Health savings account
- Paid holidays
10h
Pastry Cook - Glen Eyrie
The Navigators —Colorado Springs, CO
- $16 - $17 an hour
- Part-time
- High school diploma or GED
- Bakery
- 1 year

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Resource Navigator – Department of Human Services
El Paso County —Colorado Springs, CO
Must possess and maintain a valid driver's license. Do you have a valid driver’s license? Answers phones, greets customers and visitors, and provides excellent…
$52,800 - $57,800 a year
6d
Schedule Navigator
ROCKY MOUNTAIN HEALTH CARE SERVICES —Colorado Springs, CO
POSITION SUMMARY: The Schedule Navigator is responsible for providing a variety of office support functions, including but not limited to: scheduling and…
$17.12 - $22.64 an hour
Quick Apply
7d

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The CMG Patient Strategy aims to create a holistic, cross-functional approach to deliver a best-in-class patient experience that aligns with the portfolio,…
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Resource Navigator – Department of Human Services

El Paso County -
Colorado Springs, CO

Apply Now

Job Details

Full-time
$52,800 - $57,800 a year
6 days ago

Benefits

Wellness program
457(b)
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Confidential information handling
Employee relationship building
Driver's License
Individual case management in social services
Stakeholder relationship building

Full Job Description

Need help with applying? Visit our Talent Acquisition page here for application guidance and resources.

VISION

El Paso County will be a trusted regional leader known for excellence in county service delivery.

PURPOSE

We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive.

VALUES

Service Focused • Collaborative • Accountable • Trustworthy • Transparent

Job Summary

Do you want to make a meaningful difference in the lives of older adults while helping them access critical services and benefits that support their independence and well-being? As a Resource Navigator, you'll serve as a trusted guide for community members, building relationships, removing barriers, and connecting individuals with the resources they need most. This role combines compassionate customer service, problem-solving, and case management, with opportunities to meet clients where they are - in their homes, hospitals, nursing facilities, assisted living communities, or other community settings. You'll work closely with a collaborative team of Resource Navigators and community partners to ensure clients receive timely support and benefit authorizations. This role is well-suited for someone who combines strong customer service skills with empathy, critical thinking, and the ability to adapt their approach to meet each client's unique needs. If you're passionate about helping others and thrive in a people-focused environment, apply today!

Hiring Range: $52,800.00 - $57,800.00 annually

Anticipated Hiring Rate: $55,400.80 annually

This position has an anticipated work schedule of eight hours a day between Monday through Friday, from 8:00 AM to 5:00 PM. Hybrid schedule may be available upon successful completion of the initial evaluation period; subject to change.

Due to the sensitive nature of this role, additional background checks may be required, including a Government Program Fraud check and Child Welfare Abuse & Neglect database (TRAILS) check.

Please be advised this position may close without advance notice, should we receive a sufficient number of qualified applications.

This position provides services to and assists clients and customers with navigating program requirements, resources, etc. Delivers evidence-based practices to effectively empower clients to succeed. Assists individuals in navigating and accessing resources available in the community. Incorporates El Paso County’s (EPC) core values of innovation, transparency, and excellence in service.

This position may be designated as part of the Resource Navigator career progression series, which includes Associate Resource Navigator and Resource Navigator. Inclusion in the career progression series is contingent upon the assigned department and organizational needs. An employee is eligible to advance to the next position within the series when the employee has met the criteria for advancement as notated within the job description and has received a recommendation from the Hiring Authority. This position may be subject to grant funding. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.

Essential Duties/Responsibilities

Responsible for providing evidence-based services to clients, ensuring transparency and service excellence.
Conducts or attends intake appointments with clients needing assistance navigating the application community resource processes. Interviews potential program participants, conducts eligibility and suitability screening, and matches customers with appropriate programs.
Supports clients by gathering appropriate documentation to support the application process while working as a liaison between government agencies/providers and clients; maintains a client caseload based on program standards/regulations.
Assesses clients’ needs, provides community resources and services, develops resource engagement plans, and provides available resources.
Performs research on available community resources. Conducts outreach efforts with existing community agencies and coordinates with agencies and their resources to provide additional education and awareness.
Maintains accurate documentation and records. Enters data timely into appropriate systems and databases.
Develops a familiarity with resources available in the community; establishes and maintains relationships with community partners, ensuring the effective delivery of service and resources.
Stays current with resource navigation trends and changing laws and program requirements. Increases public and organizational awareness by providing education about the potential barriers that clients face.
Maintains data on relevant key indicators to inform the success of the program and identify opportunities for improvement.
Monitors outcomes to evaluate the efficacy of the program. Prepares reports to inform key stakeholders of progress.
Answers phones, greets customers and visitors, and provides excellent customer service. Responds to phone, e-mail, and in-person requests for information from internal and external customers and outside agencies.
Provides general administrative support, such as composing general correspondence, letters, memos, procedures, and statistical reports; material may be technical, complex, and confidential in nature.
Performs specialized functions for internal departments and groups that may be of a complex, technical, or sensitive nature.
Attends community resource meetings.
Maintains knowledge of applicable grants and programs to ensure customers' needs are met.
Performs other duties as required.

Supervision Exercised: This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area.

Supervision Received: Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Qualifications

Knowledge, Skills & Abilities

Knowledge of evidence-based practices as related to resource navigation.
Knowledge of community resources.
Working knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Strong written and oral communication skills.
Professional communication style in interactions with clients, coworkers, partners, and supervisors.
Must possess a high level of professionalism, interpersonal skills, and integrity to handle sensitive and confidential situations and information.
Ability to achieve the highest level of customer satisfaction to internal customers, participants, and contracted customers.
Abilities in interviewing and case management skills.
Ability to build strong working relationships, both internal and external to the organization.
Ability to identify opportunities and recommend actions for continuous improvement in all activities.
Ability to efficiently plan, schedule, and organize.
Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problem-solving skills.
Ability to establish and maintain constructive and cooperative interpersonal relationships with staff, peers, high-level management, clients, and others to accomplish the department’s mission. Ability to provide excellent customer service.
Ability to work independently with minimal supervision and in a team environment.
Ability to operate standard office equipment such as computers, printers, copiers, and calculators.
Maintain regular and punctual attendance.

Required Education & Experience

Four years of customer service or related experience.
- Associate’s degree in a related field may substitute for one year of the required experience.
- Bachelor’s degree in a related field may substitute for two years of the required experience.
- Education substitutions are not cumulative; only the highest qualifying degree will be considered.
One year of case management or related experience.

Preferred Education & Experience

A minimum of one year experience with determining eligibility in the Colorado Benefits Management System (CBMS) or other public assistance programs.

Licenses/Certificates

Must possess and maintain a valid driver's license.

Pre-Employment Requirements

Must pass conditional post-offer background investigation, motor vehicle record check, and drug screen.

Work Conditions

Duties are primarily performed in a high-volume office and remote work environment dependent on business needs; some travel within the community may be required. May be exposed to clients in stressful situations. May be required to work evening and weekend hours as business needs dictate.

The classification specification above is intended to describe the general nature of work, key responsibilities, and minimum qualifications. Minimum qualifications reflect the baseline experience required for the classification. Departments may establish additional or preferred qualifications to address operational needs, assignment complexity, and specialized functions, provided such qualifications are job-related, consistent with the intent of the classification, and as approved by the Human Resources department. Specific job assignments, duties, education, experience, licenses/certifications, and working conditions may vary based on the department or office's needs and the requirements of the assigned position. Changes to this classification specification may only be made by the Human Resources Department.

El Paso County is an E-Verify and Equal Opportunity Employer.

El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen.

Full-time employees are eligible for the following benefits:

Medical, dental, and vision benefits
Paid vacation, sick, and personal leave
11 paid holidays
Onsite health centers
Onsite fitness centers
Reach Your Peak wellness program
Short and long term disability
Life insurance
Flexible spending accounts to include dependent care
Employee assistance program
Tuition reimbursement
Retirement plan
Deferred compensation (457b)

Click on links for detailed benefits information and the El Paso County Retirement Plan website.

How did you learn of this position?

I am currently employed by EPC
El Paso County Website
Indeed.com
Employee Referral
Social Media (Twitter/Facebook)
LinkedIn
University/College Career Site
Industry-specific Career Site
Professional Membership Career Site
Career Fair
Other

Please select your highest level of education

High school diploma or equivalent
Associate’s degree
Bachelor’s degree or higher
None of the above

Please note your degree and field of study. If not applicable, please put N/A.

How many years of customer service or related experience do you have?

N/A
Less than one year
More than one year, but less than two years
More than two years, but less than three years
More than three years, but less than four years
More than four years

How many years or case management or related experience do you have?

N/A
Less than one year
More than one year, but less than two years
More than two years

Please describe your case management or related experience. Please note that limited detail or “see resume” may exclude you from consideration.

How many years of experience do you have with determining eligibility in the Colorado Benefits Management System (CBMS) or other public assistance programs?

N/A
Less than one year
More than one year

Please describe your experience with determining eligibility in the Colorado Benefits Management System (CBMS) or other public assistance programs. If not applicable, please put N/A.

This position requires on-site work five (5) days per week, Monday – Friday, during the initial evaluation period, which typically lasts 6-months. Following this period, you may be eligible to telework/work remotely up to two (2) days per week. Telework/remote work is heavily based on business and operational needs, is not guaranteed, and may be modified or suspended at any time. You may be required to work in person at any time, including on days otherwise scheduled for telework/remote work. Do you understand and acknowledge these requirements and expectations?

Do you have a valid driver’s license?

Have you read, and do you accept the work conditions as outlined in the job posting?

Required Question

Apply Now

Refine Your Search

schedule navigator jobs in colorado springs, co

Resource Navigator – Department of Human Services

Schedule Navigator

Temporary Full-Time - Housing Navigator [Rental Assistance and Case Management for Low-Income and Vulnerable Populations]

Economic Benefits Supervisor

Family Navigator [Case Manager, Family Support, Family Services, Human Services, Resource Navigator, Social Services]

Community Health EMT (ART)

Ascending to Health: Patient Navigator (MA/EMT) [Medical Assistant, Patient Care, Medical Respite, Healthcare]

Donor Relations Officer

Housekeeping & Event Services - Glen Eyrie

Executive Pastry Chef - Glen Eyrie

Pastry Cook - Glen Eyrie

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