Top 6 Veterinary receptionist Jobs in Colorado Springs, Co

Veterinary Receptionist
Tender Care Veterinary Center —Colorado Springs, CO
- 18 years or older
- High school diploma or GED
- Computer skills
- On-the-job training
Veterinary Receptionist
Animal Outpatient Specialty Network —Colorado Springs, CO
- $16 - $21 an hour
- 8 hour shift
- Ability to walk for extended periods
- High school diploma or GED
- Cleaning
- Paid holidays
- Disability insurance
Quick Apply
Veterinary Client Relations Specialist/ Receptionist
Fountain Creek Veterinary Clinic —Fountain, CO
- $32,400 - $42,000 a year
- Part-time
- Computer literacy
- Clinic experience
- Computer skills
- Health insurance
- Paid time off
Quick Apply
4d
Veterinary Receptionist at Northwest Animal Hospital Colorado Springs, CO
VCA Animal Hospitals —Colorado Springs, CO
- $16 - $18 an hour
- Part-time
- Maintenance
- Entry level
- Health insurance
- Dental insurance
11d
Receptionist (PT)
Yorkshire Veterinary Hospital —Colorado Springs, CO
- $17 - $19 an hour
- Part-time
- Organizational skills
- Communication skills
- Entry level
Quick Apply
13h

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Veterinary Receptionist
Tender Care Veterinary Center —Colorado Springs, CO
Minimize personal phone calls, text messages, emails, etc to emergency only while “on the clock”, utilizing your own time during breaks.
Veterinary Receptionist
Animal Outpatient Specialty Network —Colorado Springs, CO
Take accurate messages and book appointments. In additional to providing advanced, dermatology specialized care to patients and supporting general practice…
$16 - $21 an hour
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Previous experience in a receptionist or customer service role. Assist in handling incoming inquiries and maintaining customer records.
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Experienced Veterinary Receptionist Full Time - Part Time
Clintonville Animal Hospital —Columbus, OH
Is passionate about providing an exceptional customer experience. Is at least 18 years of age and has a High School Diploma. Job Types: Full-time, Part-time.
From $17 an hour
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Veterinary Receptionist

Tender Care Veterinary Center -
Colorado Springs, CO

Apply Now

Job Details

Benefits

On-the-job training

Qualifications

Companion animal handling
High school diploma or GED

Full Job Description

Reports To:
Lead Receptionist
Office Manager
Associate Veterinarian
Practice Manager
Practice Owner

Job Summary:
The role of a veterinary receptionist is to provide an exceptional standard of care for all patients and clients thru offering a friendly greeting by phone and in person. Receptionist are the first point of contact for clients utilizing the services of Tender Care Veterinary Center. It is the responsibility of the veterinary receptionist to schedule appropriately over the phone, greet all clients that enter the Center, and ensure the clients are comfortable in a clean reception area. Veterinary receptionists perform all designated call back and reminder calls per doctor’s request. They aid in achieving greater efficiency by ensuring the front office moves quickly so clients are not waiting. They have a significant role in communicating with and educating clients about pet health and well-being.

Qualification/Requirements:
High school diploma or equivalent
Previous on the job training desired

Experience Requirement:
Previous experience in the veterinary field desired
1-2 years experience in a customer service field required

Personal Requirements:

Minimum 18 years old
Genuinely enjoys and shows compassion when working with animals and able to deal with them even when they are stressed, ill or in pain
Can stay calm and efficient during medical crisis
Is well-spoken and approaches his/her job duties in a mature nature
Has excellent communication skills
Will not share or discuss personal information or personal financial information of self or others or Center with coworkers, clients, vendor reps as long as you are an employee at TCVC
Conduct oneself with a respectful, confident, friendly, professional and positive attitude, as well as maintain professional conversations (no gossiping), while working in the Center, with clients, vendor reps, doctors and staff members, even when stressed and/or focused on individual tasks.
Minimize personal phone calls, text messages, emails, etc to emergency only while “on the clock”, utilizing your own time during breaks.
SMOKING AREA- designated behind the crematorium
Dress code: will be required to wear clinic provided scrubs with embroidered name or name badge; opt for every other Friday (1st and 3rd of the month), dress down into scrubs of your choosing as long as they are fitted and clean

Working Conditions:
May be exposed to unpleasant odors, noises and animal feces/urine. May be exposed to bites, scratches and contagious diseases.

Reception Duties

Able to handle clients when they are upset or angry and handle the situation appropriately by alerting the management team when necessary.
Answer the phone in a professional manner to schedule appointments, refill meds, and direct to the appropriate person if they have medical questions. No medical advice to be given over the phone unless stated by a doctor.
Understands how to navigate cornerstone to efficiently schedule appointments, check clients in and out, and look up records of patients, input records into patient file, invoice appropriately and ensure accuracy, X-charge processing.
Maintains client records by documenting all medical conversations had with clients
Greets client in reception, and checks them in, client form/waiver
Ensures record is updated and correct, reminders accurate
Ensures clients are not waiting longer than 10 minutes by paging to be sure the technician is aware client is checked in, or see if they are running behind so client can be notified
Able to check clients out in a timely manner, even if the phone is ringing and there is a lot going on up front, able to maintain organization to keep workflow moving and attend to client needs
Ensures clients have all Rx and questions answered before checking them out; goes over invoice and double checks Rx medication
Understands all vaccinations, core vs elective and vaccine protocols, thereby being able to explain well to clients their pets needs/ requirements
Keeps drawers organized and stocked with necessary supplies, printer stocked with paper, and ensures the front office is appropriately stocked by alerting the management team when supplies are low
Basic client education–explaining the importance of preventative care, vaccines and surgical necessities, able to appropriately give estimates over the phone for routine procedures
Calls clients to remind them of upcoming appointments, calls to inform them of any preventatives or procedures necessary to their pet’s health; rescheduling if appointment was missed
Ensures follow-up has been scheduled
Ensures call back is reminded in computer
Keeps appointment flow running smoothly, ensures teamwork and considerate communication
Keeps reception area clean and organized throughout the day, ensure client bathroom is kept clean, and assists in the end of day cleaning wherever needed
Maintains outside grounds free of garbage, feces daily; cleans windows
Runs EOD/EOM and checks balance reports for accuracy

Hospital Maintenance:

Understands the importance of a clean and orderly facility that smells good!
Does not hesitate to clean or organize as part of a normal job duty
Maintains dishes
Daily vacuuming and mopping of floors with provided equipment and supplies, empty all trash cans
Cleanliness of exam rooms, client restroom, break room, lobby based on daily duties
Informs Owner of any building issues or equipment in need of service
Proper care and maintenance of all equipment
Maintains outside grounds free of garbage, feces daily

Pharmacy:

Calls prescriptions into outside pharmacy the same day as requested by the client or doctor
Prepares in house pharmacy refill requests for clients to pick up within 24 hours with prior doctor approval adhering to exam and blood work protocols

Crematory:

Authorized personnel only

Miscellaneous:

Performs any other duties requested by the Owner, Doctor, or Practice Manager as needed for effective Center operations

Apply Now

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veterinary receptionist jobs in colorado springs, co

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Veterinary Receptionist

Veterinary Client Relations Specialist/ Receptionist

Veterinary Receptionist at Northwest Animal Hospital Colorado Springs, CO

Receptionist (PT)

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