Top 240 Customer service representative Jobs in Colorado Springs

NW Contact Center Representative (FT)
F.H. Cann & Associates —Colorado
- $15.00 - $16.50 an hour
- Extended hours
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
7d
Customer Service Representative - State Farm Agent Team Member
Dan Lewis - State Farm Agent —Colorado Springs, CO
- $21 - $25 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Seasonal Customer Service Representative - 2026 (Texas & Western US)
Minted —Colorado Springs, CO
- $17.62 - $19.19 an hour
- Weekends as needed
- Remote
- Residential
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
7d
Workforce Assistant (Front-Desk Customer Service at Local Workforce Agency)
Goodwill of Colorado —Colorado Springs, CO
- $25.01 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
Quick Apply
13d
Customer Service Representative
Firstsource Healthcare —Colorado Springs, CO
- $15 an hour
- Overtime
- Remote
- High school diploma or GED
- Typing
- 1 year
- Work from home
7d
Customer Care Center Representative I or II
ANB Bank —Colorado Springs, CO
- $20.50 - $26.50 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
Customer Enrichment Specialist
WireNut Home Services —Colorado Springs, CO
- $24.50 an hour
- Full-time
- Residential
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Customer Service Parcel Specialist
FedEx Office —Colorado Springs, CO
- $17.00 - $19.98 an hour
- Full-time
- Research
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Retail Customer Service Associate
FedEx Office —Colorado Springs, CO
- $17.00 - $19.98 an hour
- Full-time
- High school diploma or GED
- Project management
- Cleaning
- Health insurance
- Dental insurance
CARE TEAM REPRESENTATIVE
Association of Christian Schools International —Colorado Springs, CO
- $21.00 - $23.50 an hour
- Microsoft Outlook
- Computer literacy
- Mentoring
- Health savings account
- Paid holidays
Customer Service Coordinator
Keysight Technologies, Inc. —Colorado Springs, CO
- $42,090 - $71,570 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Continuous improvement
- Health savings account
- Employee stock purchase plan
Customer Service Representative – Human Services
El Paso County —Colorado Springs, CO
- $37,800 - $40,800 a year
- Full-time
- Spanish
- Writing skills
- Basic math
- Wellness program
- Paid holidays
5d
Customer Service Representative
SOCO Waste —Colorado Springs, CO
- $18 - $23 an hour
- Full-time
- High school diploma or GED
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
7d
Field Experience Customer Support (Temporary)
Compassion International —Colorado Springs, CO
- $25.57 - $30.04 an hour
- Full-time
- Background check
- Mid-level
- Children
1d
Customer Service Associate
Walgreens —Colorado Springs, CO
- $15.16 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
3d
Client Services Representative
Ascend Clinical —Colorado Springs, CO
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Customer Support Representative (CSR) - Parts & Service
4Rivers Equipment LLC —Colorado Springs, CO
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
- AD&D insurance
- Health insurance
Dispatcher & Customer Service Representative
Mister Sparky of Colorado Springs, CO —Colorado Springs, CO
- $18 - $25 an hour
- Full-time
- Hybrid work
- Inventory management
- Mid-level
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
Scheduling Manager
Thrive Health Systems —Colorado Springs, CO
- $50,000 - $60,000 a year
- Urgently hiring
- Management
- Mid-level
- Organizational skills
- 401(k)
- Paid time off
Quick Apply
Retail Investment Services Associate
T. Rowe Price —Colorado Springs, CO
- $50,000 a year
- Full-time
- Hybrid work
- High school
- Office
- High school diploma or GED
- Paid time off
- Adoption assistance

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NW Contact Center Representative (FT)

F.H. Cann & Associates -
Colorado

Quick Apply

Job Details

Full-time
$15.00 - $16.50 an hour
7 days ago

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
Life insurance

Qualifications

Managing customer accounts
Customer communication
Phone communication
Call center agent experience
Call center software
Customer issue escalation
Customer support
Typing
Billing issue inquiries
Technical troubleshooting support
Handling account queries

Full Job Description

Company Overview

FHC has been a national leader for over two decades, providing contact center, financial recovery, loan servicing, and business process outsourcing (BPO) solutions. As an industry leader, we proudly support clients across higher education, government, financial services, healthcare, telecommunications, and utilities.

We’re hiring exceptional Contact Center Representative's for an exciting opportunity supporting a state-wide program. This role offers the chance to make a meaningful impact while working in a professional, fast-paced environment.

Project Hours of Operation: Monday – Friday, 10:00 AM – 9:00 PM EST (7:00 AM PST- 6:00 PM PST)

Essential Functions

- Receive high volume in-bound calls and assist customers with starting/stopping/transferring service
- Respond to incoming calls from customers in a professional and courteous manner.
- Occasional out-bound calls for verification purposes
- Document interactions in the system accurately and efficiently through data entry.
- Research and resolve customer questions and issues using online tools and systems
- Operate multiple applications, databases, and computer programs
- Assist customers with setting up payment arrangements, budget billing and processing payments
- Guide customers in setting up and accessing their online accounts.
- Assist customers with reviewing and disputing invoices accurately.
- Investigate billing discrepancies and reconcile credits, payments, and account balances as needed.
- Maintain confidentiality of sensitive information in compliance with regulations.

Competencies

Basic to intermediate knowledge of utility regulatory requirements, codes, and operations needed to prioritize and oversee customer interactions.
Demonstrated ability to learn and apply organizational structures, policies, procedures, processes, and department-specific requirements.
Ability to interact professionally with internal and external employees and customers to answer questions and resolve issues with tact and diplomacy.
Ability to handle sensitive and confidential information in compliance with PCI requirements and Personally Identifiable Information (PII) policies.
Proven success working in a customer service environment, including the ability to:
Focus on tasks and follow established procedures
Apply procedures in the correct sequence
Make decisions with limited information
Work effectively within a structured team environment

Knowledge of utility industry processes, including:

- Issuing meter and service orders for inspections and adjustments
- Reviewing credit information to determine security requirements and financing eligibility
- Responding to billing and account inquiries, including high bills, payment history, credit tracing, and rate applications
- Determining appropriate actions for open and closed service accounts
- Meeting established quality and productivity standards
- Following Customer and Emergency Contact Center protocols for gas odor complaints and emergency situations
Ability to report on operational directives and performance metrics at prescribed intervals, such as weekly and monthly reporting.
Ability to support emergency response and business continuity protocols and assist with customer service operations during company-wide emergencies.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Preferred Education and Experience

Experience meeting performance metrics in a high-volume customer contact center environment.
Utility customer service experience is strongly preferred.
Experience handling service initiation, transfers, billing inquiries, payment arrangements, and account maintenance.
Proficiency with Internet Explorer, Microsoft Excel and Word, Outlook email, and Adobe Acrobat
Excellent data entry and typing skills
Highschool Diploma or equivalent
Bilingual Spanish is a plus
Veterans encouraged to apply

Working from Home Requirements:

Reliable high-speed internet (hard wired ethernet connection required) with minimum of 25 MBPS for Upload and Download speeds.
Private, quiet, and distraction free room/office space
Adhere to Telecommute Policy in its entirety

Work Authorization/Security Clearance Requirements

Required to pass Federal background screening and/or state level criminal background screening.

Physical/Mental Demands

Physical Demands - While performing the duties of this role, an employee is frequently required to sit, talk, or hear, in person and by telephone; use hands to operate standard office equipment; reach with hands and arms. The employee is occasionally required to stand and walk and to lift and carry reports and records weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands - While performing the duties of this role, employees are regularly required to use written and oral communication skills; read and interpret data, information, and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks; work under intensive deadlines & work extended hours as needed; and interact with vendors and staff in the course of work.

An Affirmative Action / Equal Opportunity Employer

F.H. Cann provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected class under applicable law. As a Federal Contractor, we encourage priority referral of protected veterans under VEVRAA. F.H. Cann provides reasonable accommodation for individuals protected by section 503 of the Rehabilitation Act of 1973, VEVRAA and the ADA.

If you need an accommodation as part of the employment process, please contact Human Resources at [email protected].

Ready to launch your career in the Utilities industry? Join our team as a Contact Center Representative and help deliver exceptional customer experiences while growing your skills in a supportive, remote environment.

Remote position (AZ and CO residents)
Start Date: September 8, 2026
Training: 10.5 weeks of paid, hands-on training

Expected hours: 40 per week

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
Work from home

Application Question(s):

How many years of work from home experience do you have?
Are you available to work a Full-time schedule (consisting of 8 hour shifts) between the hours of 7am -6pm PST Mon-Fri? (Yes / No)
Do you have a reliable high speed home internet service minimum 25 MBPS upload/download hardwire connection to router required (Yes/No)
Are you available to start on September 8? Training lasts approximately 7 weeks, and no absences can be accommodated during the training period. (Yes/No)

Experience:

Call center: 1 year (Required)
Typing: 1 year (Required)
Customer support: 1 year (Preferred)

Language:

Bilingual Spanish/English (Preferred)

Location:

Colorado (Required)

Work Location: Remote

Quick Apply

Refine Your Search

customer service representative jobs in colorado springs

NW Contact Center Representative (FT)

Customer Service Representative - State Farm Agent Team Member

Seasonal Customer Service Representative - 2026 (Texas & Western US)

Workforce Assistant (Front-Desk Customer Service at Local Workforce Agency)

Customer Service Representative

Customer Care Center Representative I or II

Customer Enrichment Specialist

Customer Service Parcel Specialist

Retail Customer Service Associate

CARE TEAM REPRESENTATIVE

Customer Service Coordinator

Customer Service Representative – Human Services

Customer Service Representative

Field Experience Customer Support (Temporary)

Customer Service Associate

Client Services Representative

Customer Support Representative (CSR) - Parts & Service

Dispatcher & Customer Service Representative

Scheduling Manager

Retail Investment Services Associate

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