Top 324 Customer service Jobs in Colorado Springs Co

Client Service Representative - Bilingual (English/Spanish)
Underline Infrastructure —Colorado Springs, CO
- From $20 an hour
- Full-time
- Spanish
- English
- Mid-level
- Paid training
- Health savings account
9d
Customer Care Center Representative I, II, or III
ANB Bank —Colorado Springs, CO
- $20.50 - $28.50 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
14d
Customer Service Representative
Smith Plumbing and Heating —Colorado Springs, CO
- $18 - $22 an hour
- Full-time
- Computer literacy
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Dispatcher
WireNut Home Services —Colorado Springs, CO
- $22 - $28 an hour
- Full-time
- Pass drug screening
- Residential
- Typing
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Hertz —Colorado Springs, CO
- $16 an hour
- Overtime
- Computer literacy
- Writing skills
- Typing
- Paid parental leave
- Health insurance
Customer Service Representative
Classic Collision Corporate Services LLC —Colorado Springs, CO
- $18 - $22 an hour
- Online Application
- 18 years or older
- Ability to walk for extended periods
- Driver's License
- Paid training
- Paid holidays
Client Services Representative
Ascend Clinical —Colorado Springs, CO
- $20 - $24 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Coordinator
True North Chiropractic —Colorado Springs, CO
- $20 - $25 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Leadership
- Paid holidays
- Health insurance
Quick Apply
Customer Service Rep
Planet Fitness - Baseline Fitness —Colorado Springs, CO
- $15.20 - $16.00 an hour
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Customer Service Representative
Planet Fitness - PF Baseline Fitness —Colorado Springs, CO
- $15.16 an hour
- Part-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Customer Service Parcel Specialist
FedEx Office —Colorado Springs, CO
- $18.35 - $21.57 an hour
- Full-time
- Research
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Service Representative- Colorado Springs
GEARY PACIFIC CORPORATION —Colorado Springs, CO
- $18 - $25 an hour
- Full-time
- Merchandising
- No experience needed
- Entry level
- Profit sharing
- Paid holidays
Quick Apply
4d
Call Center Rep- Booking Specialist
Vita Brevis Fine Art —Colorado Springs, CO
- $43,680 - $65,000 a year
- Full-time
- 11+ years
- In-person
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
3d
Retail Customer Service Associate
FedEx Office —Colorado Springs, CO
- $17.00 - $19.98 an hour
- Full-time
- High school diploma or GED
- Project management
- Cleaning
- Health insurance
- Dental insurance
4d
Customer Service Representative
Spartan Management Group —Colorado Springs, CO
- $17 - $19 an hour
- Full-time
- Analysis skills
- Typing
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
The Broadmoor Hotel —Colorado Springs, CO
- $18 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative 2 (Manufacturing)
RMB Products —Fountain, CO
- $22.61 - $27.36 an hour
- Full-time
- Background check
- Writing skills
- Research
- Disability insurance
- Health insurance
Quick Apply
Front Desk Sales Associate
Massage Envy —Colorado Springs, CO
- $16.00 - $17.50 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Customer Service Representative - Mornings
Planet Fitness - PF Baseline Fitness —Colorado Springs, CO
- $15.20 an hour
- Full-time
- Computer literacy
- Ability to lift 50 pounds
- Computer skills
- Health savings account
- Disability insurance
Quick Apply
Front Desk
Fountain Microtel —Fountain, CO
- Part-time
- Computer literacy
- Basic math
- Hotel

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Client Service Representative - Bilingual (English/Spanish)

Underline Infrastructure
Colorado Springs, CO

Apply Now

Job Details

Full-time
From $20 an hour
9 days ago

Benefits

Paid training
Health savings account
AD&D insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Spanish
English
Network infrastructure
Client services experience
Problem-solving
Organizational skills
Time management

Full Job Description

About Underline

Underline starts with our people.

At Underline, we've rapidly built a culture around ownership, trust, community, and innovation. Underline is dedicated to cultivating a growth environment where people feel valued, work with a purpose of mission, are personally rewarded, and are professionally challenged.

Are you ready to join this team and transform American communities?

Underline was founded in 2019 with a singular mission: to ensure the vibrancy of our nation through building intelligent community infrastructure in a socially equitable manner. We work with American communities to design, finance, and construct open access fiber-optic networks. These networks are critical to secure internet access that’s fast, affordable, and fair. As open access networks, this infrastructure is also the essential foundation for distributed healthcare services, new wireless solutions, and resilient infrastructure including modernized water systems and responsible energy creation. Our first two projects are in Colorado Springs and Fountain, Colorado.

About this Position

As a Client Success Representative reporting to the Client Success Team Lead in office in Colorado Springs, CO. You must be passionate about working closely with our clients to find solutions that maximize their satisfaction on an Underline network. You will be the voice of Underline to all clients, as well as the voice of the client when issues arise and improvements can be made. We are learning every day and we are the tip of the spear for improvements!

You are adept at finding creative and efficient ways to work through complex client inquiries and solve problems. You have excellent communication skills and are comfortable conversing with clients across a number of channels, including over the phone. You have superior organization skills and are comfortable managing your own time. You also have a mind to be flexible as we are still building processes and pivoting to support our clients.

Does this sound like you?

Excellent written and verbal communication skills in both English and Spanish
Ability to think on your feet, we are still building processes and not everything is established
Ability to collaborate in a team environment, as well as work as an independent contributor
Excellent time management skills; you thrive in a fast-paced, sometimes ambiguous environment
A can-do attitude and amazing problem solving skills

What you'd be doing:

Answer incoming client emails, calls, and chats regarding billing issues, product problems, service questions, technical troubleshooting of client equipment, and general client concerns.
Perform basic and advanced troubleshooting of client hardware and software issues, including network connectivity, device configuration, and performance issues related to client equipment (routers, modems, etc.).
Guide clients through diagnostic steps to identify problems with their equipment and resolve issues when possible, including resetting, configuring, or updating devices.
Investigate client issues in various business systems, and when not able to resolve the issue directly, work with other departments, such as engineering and network operations, to resolve complex technical problems.
Coordinate and dispatch technical service teams for on-site support when issues cannot be resolved remotely. Ensure all relevant information, including troubleshooting steps and equipment status, is clearly communicated to the field technicians.
Work with installation partners to schedule, monitor, and confirm appointments for client installations, upgrades, or repairs. Ensure that installations are completed to the highest standards and that any post-installation issues are quickly addressed.
Escalate unresolved technical issues to appropriate teams while ensuring a clear and detailed explanation of the troubleshooting steps already taken.
Identify trends heard from clients by logging and tagging issues, and then reporting trends with as much data as you can provide, including recurring technical issues or hardware failures.
Take the extra mile to engage clients and become their advocate within the business.
Work to establish a positive rapport with every client interaction and maintain a high level of professionalism with clients, even when dealing with technical difficulties or scheduling on-site support.

Experience we require:

1+ years experience in client service or client facing roles.
Bilingual - Spanish/English Speaking
Consistently meet or exceed productivity, quality, and client satisfaction goals

Bonus points:

Telecom, networking, or troubleshooting experience
Experience using ZenDesk, or ServiceNow

Pay: From $20.00 per hour

Benefits:

AD&D insurance
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer service jobs in colorado springs co

Client Service Representative - Bilingual (English/Spanish)

Customer Care Center Representative I, II, or III

Customer Service Representative

Dispatcher

Customer Service Associate

Customer Service Representative

Client Services Representative

Front Desk Coordinator

Customer Service Rep

Customer Service Representative

Customer Service Parcel Specialist

Customer Service Representative- Colorado Springs

Call Center Rep- Booking Specialist

Retail Customer Service Associate

Customer Service Representative

Front Desk Agent

Customer Service Representative 2 (Manufacturing)

Front Desk Sales Associate

Customer Service Representative - Mornings

Front Desk

I want to receive the latest job alert for customer service in colorado springs co

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