Top 13210 Client services Jobs in Columbia, Md

Digital Marketing Account Manager
PW Media —Columbia, MD
- $65,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Exhibit Project Coordinator
AGAM Group Ltd. —Elkridge, MD
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Exhibit Production Supervisor
AGAM Group Ltd. —Elkridge, MD
- Full-time
- Carpentry
- Background check
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Traveling Retail Merchandiser - In-Person Hiring Event
Appcast for Advantage Solutions (Hiring Events) —Columbia, MD
- $17 an hour
- Part-time
- Up to 50% travel
- Merchandising
- No experience needed
- Travel reimbursement
- On-the-job training
2d
General Manager
Transdev —Glen Burnie, MD
- $87,000 - $108,000 a year
- Full-time
- Background check
- Customer service
- 5 years
- Disability insurance
- Health insurance
Quick Apply
14d
Client Success Representative (Remote)
Demand.com —Baltimore, MD
- Remote
- Mid-level
- Communication skills
- Time management
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Customer Service Advocate II (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $39,240 - $71,940 a year
- Full-time
- Remote
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
3d
Project Manager - Long-Term Client Services specialized in Abundance Mgmnt & Chronic Disorganization
Town & Country Move Management —Gaithersburg, MD
- From $24 an hour
- Part-time
- Mid-level
- Residential
- Pre-employment physical examination
Quick Apply
2d
Property Manager, Multifamily
Cushman & Wakefield —Columbia, MD
- $63,750 - $75,000 a year
- Full-time
- Sales
- Computer literacy
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
3d
Commercial Deposit Support Specialist (Open to Columbia, MD; Annapolis, MD; & Baltimore, MD Locations)
M&T Bank —Columbia, MD
- $28.60 - $47.66 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
Client Services Coordinator
The Bob & Ronna Group —Ellicott City, MD
- Full-time
- Office
- Administrative experience
- Real Estate License
- Paid holidays
- Health insurance
Quick Apply
Receptionist
IST Management Services —Columbia, MD
- $22 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Customer Service Representative
Meta Global —Baltimore, MD
- $45,746.41 - $65,092.45 a year
- Full-time
- In-person
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
14d
Remote Customer Service & Client Support Agent – Work From Home
The Gainey Agency —Baltimore, MD
- Remote
- 18 years or older
- US work authorization
- Entry level
- Work from home
- Opportunities for advancement
Quick Apply
Customer Service Advocate II (West Baltimore In-Office)
CareFirst BlueCross BlueShield —Baltimore, MD
- $39,240 - $71,940 a year
- Full-time
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
7d
Customer Service Representative - Tier 1
Sparksoft Corporation —Columbia, MD
- Remote
- Salesforce
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
Quick Apply
23h
Office Receptionist (Part-Time)
Cogent People Inc —Columbia, MD
- Part-time
- Office
- US work authorization
- Entry level
Customer Service Advocate II (In-Office)
CareFirst BlueCross BlueShield —Baltimore, MD
- $39,240 - $71,940 a year
- Full-time
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
Client Service Coordinator
HairClub —Columbia, MD
- $20 an hour
- 1 year
- Entry level
- Time management
- Paid training
- Paid holidays
Quick Apply
5d

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Digital Marketing Account Manager

PW Media
Columbia, MD

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Marketing project management
Website activity analysis
Social media advertising
Managing customer accounts
Project development phase management
Customer relationship building
Google AdWords
Interpersonal skills
Account development
SEM campaigns
Schedule management
Attribution modeling
Customer relationship management
Media data analysis
Pay-per-click (PPC) advertising
Managing projects
Marketing analytics
Google Analytics
Marketing agency experience
Managing clients in a search marketing role
Paid search marketing
Project stakeholder communication
Campaign performance reporting
Paid search advertising campaigns

Full Job Description

About PW Media

PW Media is an innovative digital marketing agency that helps businesses grow through strategy, creativity, technology, and data. We develop high-impact omnichannel campaigns that strengthen brands, engage the right audiences, and drive measurable results.

We value team players who bring a collaborative mindset, strong attention to detail, and a commitment to continuous improvement.

We’re looking for a Digital Marketing Account Manager with Strong relationship-building and customer service skills, to own client relationships, guide marketing strategy, coordinate internal teams, and ensure clients receive exceptional service and measurable results.

Important: Your Role
This is a client-facing account management and strategy position, not a media buyer, PPC specialist, or hands-on Google Ads role.

You will be the primary contact for clients, communicating by phone, email, Google Meet, Zoom, and reviews. Much of your day involves leading meetings, reviewing performance, answering questions, setting expectations, and keeping clients informed.

You will understand goals, provide strategic direction, recommend next steps, communicate priorities to internal specialists, and coordinate campaigns to completion.

Success requires communication, organization, strategic thinking, project management, client service, and relationship-building skills.

This is a hands-on role in client success, strategic account management, and project coordination, not tactical campaign execution.

What You’ll Do

As the client’s primary point of contact, you will:

Own a book of client accounts and build trusted, long-term partnerships.
Communicate regularly with clients through phone, email, Google Meet, and scheduled strategy calls.
Lead client meetings, performance reviews, planning sessions, and project updates.
Understand each client’s business goals, priorities, challenges, and opportunities.
Review marketing performance and analytics, translating data into clear insights and recommendations.
Explain campaign results in a way that is understandable, relevant, and actionable for clients.
Develop strategic campaign roadmaps, testing plans, and growth recommendations.
Identify opportunities to improve performance, expand services, and grow client accounts.
Coordinate omnichannel marketing initiatives across paid search, paid social, SEO, creative, web, programmatic, and other digital platforms.
Brief internal specialists on client goals, priorities, deliverables, and strategic direction.
Manage projects from beginning to end, including scope, timelines, responsibilities, approvals, and deliverables.
Ensure launches, optimizations, creative refreshes, and tests are completed accurately and on schedule.
Maintain organized account documentation, communication records, timelines, and next steps.
Proactively address client questions, concerns, and potential risks.
Stay current on marketing trends and platform developments, then translate those changes into meaningful client recommendations.

Required Experience and Skills

2–5 years of agency-side account management, client success, or digital marketing strategy experience.
Experience owning and managing a portfolio of client accounts.
Excellent client communication skills, with the ability to be clear, confident, responsive, and consultative.
Strong relationship-building and customer service skills.
Experience leading client calls, presenting results, and managing expectations.
Strong working knowledge of Google Ads and omnichannel digital marketing.
Ability to interpret campaign performance without being responsible for day-to-day platform execution.
Understanding of attribution, marketing analytics, and performance storytelling for small and medium-sized businesses.
Strong digital marketing project management experience in an agency or multi-client environment.
Ability to coordinate internal specialists and keep multiple projects moving forward.
Excellent organization and attention to detail.
Ability to manage multiple accounts, deadlines, conversations, and priorities without dropping details.

Preferred Qualifications

Experience using AI tools, automation platforms, or LLM-assisted workflows for marketing analysis or content support.
Experience working with automotive repair businesses or other local service companies.
Familiarity with geofencing, programmatic advertising, CTV/OTT, and digital audio platforms.
Google Ads, GA4, Meta, or other relevant platform certifications.

Location

This is a full-time, in-person position based in our Columbia, Maryland office, with occasional travel as needed.

About Us

PW Media is an AI-first performance marketing agency serving businesses of all sizes, from small and medium-sized companies to large, multi-location, and enterprise brands.

We combine proven digital marketing execution with proprietary AI tools that improve the speed, depth, and quality of our insights and strategies. Our team moves quickly, tests continuously, collaborates closely, and cares deeply about client relationships and measurable outcomes.

If you are a team player that enjoys building client relationships, leading strategic conversations, coordinating talented teams, and helping businesses achieve meaningful results, we’d love to meet you.

Benefits

Medical, dental, and vision insurance
401(k)
Paid time off
Additional benefits

Note: This is a direct posting. Please, no recruiters.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

agency side marketing manager: 2 years (Required)
Google Analytics: 3 years (Required)
Google AdWords: 3 years (Required)
Account management: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

client services jobs in columbia, md

Digital Marketing Account Manager

Exhibit Project Coordinator

Exhibit Production Supervisor

Traveling Retail Merchandiser - In-Person Hiring Event

General Manager

Client Success Representative (Remote)

Customer Service Advocate II (Remote)

Project Manager - Long-Term Client Services specialized in Abundance Mgmnt & Chronic Disorganization

Property Manager, Multifamily

Customer Service Advocate I (Remote)

Commercial Deposit Support Specialist (Open to Columbia, MD; Annapolis, MD; & Baltimore, MD Locations)

Client Services Coordinator

Receptionist

Customer Service Representative

Remote Customer Service & Client Support Agent – Work From Home

Customer Service Advocate II (West Baltimore In-Office)

Customer Service Representative - Tier 1

Office Receptionist (Part-Time)

Customer Service Advocate II (In-Office)

Client Service Coordinator

I want to receive the latest job alert for client services in columbia, md

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