Top 2231 Member services representative Jobs in Columbia, Md

Patient Access Associate II
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Full-time
- Hospital
- HIPAA
- Inpatient
8d
Program Registrar - (Administrative Support Technician II) - Community Resources & Services
Howard County —Ellicott City, MD
- $20.03 - $24.70 an hour
- Weekends as needed
- Background check
- Computer literacy
- Sanitation
- Paid jury duty
- Paid parental leave
Patient Services Representative
RGW Parent Inc —Bowie, MD
- $18.21 - $26.72 an hour
- Computer literacy
- HIPAA
- English
- Wellness program
- Commuter assistance
Quick Apply
Patient Service Representative
Dental Care Alliance —Baltimore, MD
- $23 - $26 an hour
- Part-time
- Dental office
- Cleaning
- Entry level
- Dental insurance
- 401(k)
2d
Administrative Assistant
Johns Hopkins Applied Physics Laboratory (APL) —Laurel, MD
- $24.25 - $44.30 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
10d
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Technical Services Support Technician III - Department of Technology & Communication Services
Howard County —Columbia, MD
- $27.23 - $36.77 an hour
- Full-time
- Background check
- Basic math
- Pass drug screening
- Paid jury duty
- Paid parental leave
Patient Access Associate II (Part-time Night Shift)
MedStar Health —Baltimore, MD
- $18.70 - $32.72 an hour
- Part-time
- Hospital
- HIPAA
- High school diploma or GED
14d
Patient Services Representative
Prism Vision Group —Greenbelt, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Team Member Part Time Guest Service Representative
Nothing Bundt Cakes - Columbia MD —Columbia, MD
- $15 an hour
- Part-time
- Bakery
- 16+ years old
- Computer skills
Quick Apply
IT Support Technician I, II, and III (AV Support)
Community College of Baltimore County —Catonsville, MD
- $46,596 - $91,343 a year
- Full-time
- Classroom
- Microsoft Outlook
- Mid-level
- Free parking
- Paid jury duty
Patient Representative- Zayed 8W Maternity (Rot 24)
Johns Hopkins Hospital —Baltimore, MD
- Weekends as needed
- High school diploma or GED
- US work authorization
- ER
- Health insurance
- Dental insurance
4d
Credit Union Member Service Representative
First Eagle Federal Credit Union —Baltimore, MD
- $21 - $25 an hour
- Full-time
- Mid-level
- High school diploma or GED
- 2 years
- Paid holidays
- Health insurance
Member Service Representative I-On Site
Northrop Grumman Federal Credi —Linthicum Heights, MD
- $23.07 - $27.00 an hour
- Full-time
- Microsoft Word
- Pass drug screening
- Mid-level
- Profit sharing
- Disability insurance
Quick Apply
Member Services Representative
SECU —College Park, MD
- $18.56 - $27.88 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Carrie Skinner - State Farm Agent —Columbia, MD
- $24 - $26 an hour
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Member Service Representative (Full-Time) - Rosedale
Navy Federal Credit Union —Rosedale, MD
- $22.26 - $25.87 an hour
- Online Application
- Research
- Mid-level
- Office
- Referral program
1d
Licensed Practical Nurse
Kensington Senior Living, LLC —Kensington, MD
- $30 - $35 an hour
- Weekends as needed
- Nursing
- Microsoft Outlook
- English
- Health insurance
- Dental insurance
Quick Apply
Full-Time Instructor Automotive Welding (Baltimore, MD)
Inter-Industry Conference on Auto Collision Repair —Baltimore, MD
- $90,000 - $115,000 a year
- Full-time
- ASE Certification
- 5 years
- Mid-level
- Health savings account
- Health insurance
Quick Apply
1d
Medical Laboratory Technician II - Day Shift Full Time
MedStar Health —Olney, MD
- $25.86 - $46.12 an hour
- Full-time
- Customer service
- Mid-level
- 3 years

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member services representative jobs near columbia, md

Patient Access Associate II

MedStar Health -
Baltimore, MD

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Job Details

Full-time
$18.70 - $32.72 an hour
8 days ago

Qualifications

Customer communication
High school diploma or GED
Medical terminology

Full Job Description

About this Job:

Location: Harbor Hospital

Status: Full-time

Schedule: Evening Shift, 3:00pm-11:30pm with rotating weekends

Must be available for mandatory On-Site Invision Class upon hire: Tuesday & Wednesday, 8:00am-4:30pm.

On-Site Training: 3-4 weeks of training with a preceptor and direct supervisor expected which could be outside of the assigned schedule.

General Summary of Position
Responsible for communicating with patients families physicians quality review and insurance companies to obtain information and insurance verification to assure quality patient care and payment of hospital accounts. This includes greeting patients providing information answering phones registering outpatients and/or inpatients coding lab accounts and entering orders as required. Additional responsibilities include obtaining all demographics insurance information appropriate codes and authorizations from insurance companies patients (or their representatives) and physicians in a courteous and efficient manner for billing. Other duties pertinent to optimal customer service patient flow and efficient staff utilization are also expected. Maintains a professional and courteous behavior to ensure a positive image within the community served and to promote customer satisfaction. May perform bed assignments assign physicians and schedule patient appointments. Provides other registration clerical and billing support as required. Reviews patient accounts and collects payments at time of service as well as reviews past due accounts for monies owed; refers patients to patient advocacy for any additional financial assistance.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
Greets all patients family members and visitors into the department/service area. May screen visitors and issue visitors pass. Alerts nurse when patients present with any complaints that could be perceived as acute or life threatening. Places ID band on each patient.
Interviews patients families and outside sources to obtain complete and accurate demographic and financial information. Inputs data into system for registration billing and patient tracking.
Ensures that all necessary questionnaires and specific forms are completed according to predetermined requirements by government or regulatory agencies or hospital policies. Completes ABN process through registration system as needed explains to patient as required. Completes Medicare Secondary Payor Questionnaire (MSPQ) as required. Distributes Medicare Letter to inpatients.
Confirms coverage using online electronic verification systems; selects appropriate insurance codes and may obtain authorizations by utilizing online electronic verification system or other resources such as HDX EVS or Blueline; follow up on insurance authorizations and referrals if needed.
Is proficient in the use of multiple systems such as Teletracking SMS Cerner Amnion and IDX.
Explains regulatory financial requirements to the patient or responsible party and collects deposits and deductibles as required. Reviews past due accounts at the time of service collects payments; refers patients to patient advocacy for any additional financial assistance.
Follows established cash reconciliation policy guidelines and may complete daily
Comprehends and adheres to HIPAA and Red Flag rules.
Adheres to the MedStar Health Financial Assistance Policies and Procedures.
Utilizes Managed Care Handbook for plan requirements of contracted services or if service is carved out.
Provides administrative support in various areas of the respective Patient Access departments where needed.
Maintains flexibility in learning all areas of Patient Access which may include bed control scheduling patient appointments and clerical support. Performs Admitting functions in a timely manner. Works additional time as requested when staffing problems occur.
Performs scanning functions into the document imaging system and audit control of records with 98% accuracy.
Maintains accurate documentation.
Completes mandatory training (SITEL) within defined time frame.
Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
Participates in multi-disciplinary quality and service improvement teams.

Minimal Qualifications
Education

High School Diploma or GED required and
Working knowledge of medical terminology and insurance required and
ICD-10 coding preferred

Experience

1-2 years Directly related healthcare experience required
1-2 years Customer service experience cash handling and payment processing preferred

Licenses and Certifications

No special certification registration or licensure and
CHAA - Certified Healthcare Access Associate CHAA (Certified Healthcare Access Associate) preferred

Knowledge Skills and Abilities

Excellent Verbal and written communication skills.
Working knowledge of various computer software applications and basic computer skills preferred.
Demonstrates dependability; critical thinking self-management initiative creativity and problem-solving abilities to improve the quality and efficiency of the department.
Ability to perform in a high-pressure environment and deal effectively and professionally with a diverse population.

This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.

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Refine Your Search

member services representative jobs in columbia, md

Patient Access Associate II

Program Registrar - (Administrative Support Technician II) - Community Resources & Services

Patient Services Representative

Patient Service Representative

Administrative Assistant

Call Center Operator - All Shifts

Technical Services Support Technician III - Department of Technology & Communication Services

Patient Access Associate II (Part-time Night Shift)

Patient Services Representative

Team Member Part Time Guest Service Representative

IT Support Technician I, II, and III (AV Support)

Patient Representative- Zayed 8W Maternity (Rot 24)

Credit Union Member Service Representative

Member Service Representative I-On Site

Member Services Representative

Customer Service Representative - State Farm Agent Team Member

Member Service Representative (Full-Time) - Rosedale

Licensed Practical Nurse

Full-Time Instructor Automotive Welding (Baltimore, MD)

Medical Laboratory Technician II - Day Shift Full Time

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