Top 26 Associate agent Jobs in Columbia, Mo

Home Office - Supervisor
StorageMart | MMS —Columbia, MO
- $25.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
12d
Entry Level Insurance Sales Agent
Performance Matters Associates —Columbia, MO
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply
Underwriting Support Associate
Auto-Owners Insurance Company —Columbia, MO
- Full-time
- US work authorization
- Data entry
- Associate's degree
- Paid holidays
- Paid time off
Quick Apply
Home Inspector (Greater Columbia City Area)
Webb Property Inspections —Columbia, MO
- $200 - $1,275 a day
- Choose your own hours
- Mid-level
- Residential
- Communication skills
- On-the-job training
- Food provided
Quick Apply
2d
Account Associate - State Farm Agent Team Member
DJ Hinds - State Farm Agent —Columbia, MO
- $45,000 - $65,000 a year
- Full-time
- Sales
- Office
- Organizational skills
- Health insurance
- 401(k)
Quick Apply
Account Associate - State Farm Agent Team Member
Justin Hahn - State Farm Agent —Columbia, MO
- Full-time
- Sales
- Office
- Organizational skills
- 401(k) matching
- Opportunities for advancement
Quick Apply
Agent Trainee
Farmers Insurance —Ashland, MO
- $55,000 - $70,000 a year
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Paid time off
- On-the-job training
Quick Apply
5d
Field Investigator - SIU Claims
Auto-Owners Insurance Company —Columbia, MO
- Full-time
- Writing skills
- Mid-level
- Driver's License
- Paid holidays
- Paid time off
Quick Apply
Customer Service Representative --Front Desk
Farmers Insurance —Columbia, MO
- $48,000 - $58,000 a year
- Full-time
- Office
- High school diploma or GED
- Associate's degree
- Paid time off
- Opportunities for advancement
Quick Apply
2d
Part Time - Office Support Assistant III
University of Missouri —Columbia, MO
- $15.05 - $16.20 an hour
- Part-time
- Microsoft Outlook
- Mid-level
- Office
- 403(b)
1d
Facilities Utilization Coordinator
University of Missouri —Columbia, MO
- $23 - $32 an hour
- Full-time
- Laboratory experience
- Mid-level
- 3 years
- Paid parental leave
- Disability insurance
11d
Branch Claims Representative
Auto-Owners Insurance Company —Columbia, MO
- Full-time
- Driver's License
- Bachelor's degree
- US work authorization
- Paid holidays
- Paid time off
Quick Apply
12d
Account Representative - State Farm Agent Team Member
Don Woodson - State Farm Agent —Fulton, MO
- $18 - $22 an hour
- Part-time
- Office
- Entry level
- Flexible schedule
- Food provided
Quick Apply
Transactions Analyst
FWM PAYROLL CLEARING INC —Columbia, MO
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Account Representative - State Farm Agent Team Member
Lori Branch - State Farm Agent —Holts Summit, MO
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Senior Account Associate - Commercial Lines (Eastern / Central Time Zones)
IOA National, Inc. —Columbia, MO
- $50,000 - $56,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Research
- Paid holidays
- Health insurance
Quick Apply
Maintenance Technician
Aurora Dairy Corp. —Columbia, MO
- $30 - $42 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Assembly
- Paid holidays
- Disability insurance
3d
Dining Associate - Lenoir Woods, PT Day/Evening
EverTrue —Columbia, MO
- $15 - $20 an hour
- Part-time
- Older adults
- Entry level
- Paid jury duty
- Health insurance
Quick Apply
10d
Dining Associate - Lenoir Woods, PT Days (6AM-2PM)
EverTrue —Columbia, MO
- $15 - $20 an hour
- Part-time
- Older adults
- Entry level
- Paid jury duty
- Health insurance
Quick Apply
5d
Inside Physical Damage Appraiser
Auto-Owners Insurance Company —Columbia, MO
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Driver's License
- Paid holidays
- Paid time off
Quick Apply

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Home Office - Supervisor

StorageMart | MMS -
Columbia, MO

Quick Apply

Job Details

Full-time
$25.50 an hour
12 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing teams in a customer support role
High school diploma or GED
Staff policy implementation
Desktop applications
Productivity software
Business operations

Full Job Description

Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K.

Join the StorageMart Family!
EASY.CLEAN.SERVICE
Position: Supervisor
Location: On-site in Columbia, MO (No Remote)
Pay Rate: $25.50/hour
Be part of a team that values people, growth, and exceptional customer service. At StorageMart, you’ll have the opportunity to make a difference while supporting a team, serving customers, and growing with a trusted company.

Benefits Include:
✔ Medical, Dental & Vision Insurance
✔ 401(k) with up to 12% Company Match
✔ Paid Time Off
✔ Company-Paid Life Insurance & Short-Term Disability
✔ Employee Assistance Program
Join StorageMart and start your next career opportunity today!
The Contact Center Supervisor is responsible for overseeing daily operations, managing inbound and outbound call activities, and ensuring optimal staffing to drive strong performance. This role cultivates an environment where sales naturally thrive through effective leadership, operational excellence, and strategic direction. The Supervisor fosters a positive and motivating work culture by reinforcing expectations, upholding sales initiatives, and ensuring an exceptional caller experience. Additionally, this role plays a pivotal part in onboarding, training, quality assurance, and performance monitoring, while holding representatives accountable for delivering excellence.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Provide supervision, guidance, and performance oversight for assigned team of Phone Representatives (typically 8–12). *
2. Assume responsibility for the entire floor (up to 40–50 representatives) when serving as the only supervisor on duty, ensuring operational goals and service standards are met. *
3. Call Flow Management – Ensure a high call answer rate and distribute outbound calls efficiently. *
4. Agent Productivity & Timecard Management – Ensure adherence to productivity expectations while assisting with timecard updates and issue resolution. *
5. Motivation & Coaching – Inspire and guide representatives to achieve performance goals while continuously monitoring progress. *
6. Employee Counseling & Discipline – Conduct performance reviews, provide ongoing coaching, and administer corrective actions, as necessary. *
7. Agent Support & Retention – Serve as the primary point of contact for representatives, assisting with call-related issues, fostering a collaborative environment, and ensuring engagement and retention. *
8. Training, Development, & Onboarding – Provide on-the-spot training and ensure representatives develop strong product knowledge, sales techniques, and soft skills. *
9. Hiring Support – Assist in the hiring process by interviewing, evaluating, and selecting candidates. *
10. Staffing & Role Optimization – Provide input on staffing needs and assess role suitability for optimal performance.
11. Quality Assurance & Monitoring – Review calls, provide constructive feedback, and identify areas for improvement to enhance service quality.
12. Customer Service Excellence – Maintain high service standards by ensuring representatives are informed of policies, updates, and best practices.
13. Issue Identification & Resolution – Detect and address operational inefficiencies related to staffing, processes, or performance.
14. Escalation Handling – Support representatives with complex customer inquiries, ensuring effective and timely resolutions. *
15. Collaboration & Communication – Foster a positive working environment across SRC teams and departments while maintaining strong communication with leadership.
16. Additional tasks or projects as assigned to support the growth and effectiveness of the SRC and StorageMart.

Denotes essential job function

Basic Qualifications To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or GED required; associate degree preferred.
2. Minimum two years of related experience and/or training, or an equivalent combination of education and experience.
3 .Previous experience supervising or leading a team.
4. Strong leadership, coaching, and communication skills.
5. Ability to enforce policies while supporting team goals.
6. Demonstrated ability to manage daily operations effectively.
7. Effective oral and written communication skills.
8. Ability to apply company policies, procedures and operating guidelines; write routine reports and correspondence; and communicate effectively before groups of customers or employees.
9. High level of professionalism.
10. Competency with Microsoft Office and ability to quickly learn new applications and systems.
#SME2

Quick Apply

Refine Your Search

associate agent jobs in columbia, mo

Home Office - Supervisor

Entry Level Insurance Sales Agent

Underwriting Support Associate

Home Inspector (Greater Columbia City Area)

Account Associate - State Farm Agent Team Member

Account Associate - State Farm Agent Team Member

Agent Trainee

Field Investigator - SIU Claims

Customer Service Representative --Front Desk

Part Time - Office Support Assistant III

Facilities Utilization Coordinator

Branch Claims Representative

Account Representative - State Farm Agent Team Member

Transactions Analyst

Account Representative - State Farm Agent Team Member

Senior Account Associate - Commercial Lines (Eastern / Central Time Zones)

Maintenance Technician

Dining Associate - Lenoir Woods, PT Day/Evening

Dining Associate - Lenoir Woods, PT Days (6AM-2PM)

Inside Physical Damage Appraiser

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