Top 497 Customer experience manager Jobs in Columbia, Mo

Clinical Nurse Manager - Maternal Newborn - Children's Hospital
University of Missouri Health Care —Columbia, MO
- $108,971 - $177,590 a year
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Paid holidays
- Health insurance
Business Account Manager
Socket Telecom LLC —Columbia, MO
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Furniture Business Development & Account Manager
Office Essentials Inc. —Columbia, MO
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- Background check
- Sales
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Airline Station Manager Part Time COU (Flight Benefits)
CRJ Aviation LLC —Columbia, MO
- From $25 an hour
- Part-time
- Background check
- Pass drug screening
- Mid-level
- Paid training
- Employee assistance program
Quick Apply
Account Manager
Barnes & Noble Education, Inc. —Columbia, MO
- $18.50 an hour
- Full-time
- Microsoft Excel
- Sales
- Marketing
- Disability insurance
- Health insurance
General Manager - Restaurant
Chicken Salad Chick —Columbia, MO
- $47,000 - $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Quick Apply
Service Operations Manager
SEMCO LLC —Columbia, MO
- Full-time
- Analysis skills
- Supervising experience
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
7d
Site Manager
Thermo Systems LLC —Missouri
- $105,000 - $135,000 a year
- Full-time
- Mid-level
- In-person
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Store Manager-Columbia, MO
StorageMart | MMS —Columbia, MO
- $16 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Retirement plan
Quick Apply
11d
Lead Building Engineer
CBRE —Columbia, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Area Manager
Break Time Convenience Store —Columbia, MO
- Weekends as needed
- 18 years or older
- Merchandising
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Maintenance Supervisor- TownePlace Suites
TownePlace Suites - Columbia —Columbia, MO
- $50,000 - $60,000 a year
- Full-time
- Heavy lifting
- Customer service
- Mid-level
Quick Apply
Assistant Store Manager - Columbia
VANTEDGE AUTO T5 LLC —Columbia, MO
- Full-time
- Sales
- Organizational skills
- Retail management
- Paid training
- Health insurance
Quick Apply
Backend Arcade Operations Manager
The Arcade District —Columbia, MO
- $15 - $20 an hour
- Part-time
- Mid-level
- Team management
- In-person
- Flexible schedule
Quick Apply
Senior Engineering Team Lead
Thermo Systems LLC —Missouri
- $140,000 - $150,000 a year
- Full-time
- Up to 50% travel
- Bachelor of Science
- Travel
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Sales Manager (Part Time)
Carter's —Columbia, MO
- Part-time
- Microsoft Outlook
- Computer literacy
- High school diploma or GED
- Referral program
Quick Apply
KFC Assistant General Manager
KFC —Columbia, MO
- 18 years or older
- Ability to walk for extended periods
- Mid-level
- Paid training
- Health insurance
Quick Apply
Assistant Manager
Club Car Wash —Columbia, MO
- $25 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Links at Columbia Golf & Country Club - Pro Shop Manager
Lindsey Management Co., Inc —Columbia, MO
- Weekends as needed
- In person
- Inventory management
- Pass drug screening
- Maintenance
- Paid holidays
- Disability insurance
Quick Apply
Marketing Manager
Club Car Wash —Columbia, MO
- $65,000 - $70,000 a year
- Full-time
- Background check
- Marketing
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply

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customer experience manager jobs near columbia, mo

Clinical Nurse Manager - Maternal Newborn - Children's Hospital

University of Missouri Health Care -
Columbia, MO

Apply Now

Job Details

Full-time
$108,971 - $177,590 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Customer communication
RN License
Bachelor of Science in Nursing
Bachelor's degree in nursing
Hospital experience

Full Job Description

Shift: Full time, Monday-Friday days

Work Arrangement: On-Site
Department: Maternal Newborn

Facility: Children’s Hospital – 1021 Hitt Street, Columbia, MO
Compensation:

Base Pay Range: $108,971 - $177,590 per year, based on experience

ABOUT THE JOB

MU Health Care is looking for a compassionate and dedicated individual to lead our Maternal Newborn unit within our new Children’s Hospital. The Clinical Manager will help shape the future of maternal and newborn care in Mid-Missouri by leading a highly visible, patient and family-centered team through teamwork and evidence-based practice, and by working closely with other units such as Labor & Delivery. This role offers an opportunity to build culture, help staff learn and grow, and recruit a strong team.

In this role, you will influence quality and clinical outcomes for mothers, newborns, and families during some of their most important life experiences. We’d love to invite you to learn more about our Children’s Hospital & Birthing Center and our Women’s Health Services.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

Health, vision and dental insurance coverage starting day one
Generous paid leave and paid time off, including ten holidays
Multiple retirement options, including 100% matching up to 8% and full vesting in three years
Tuition assistance for employees (75%) and immediate family members (50%)
Discounts on cell phone plans, rental cars, gyms, hotels and more
See a comprehensive list of benefits here.

DETAILED JOB DESCRIPTION

Develops and manages department budgets in collaboration with physician partners, finance, and leadership. Monitors expenditures and ensures efficient use of resources.
Ensures appropriate 24-hour staffing based on patient acuity, staff competency, and the diverse needs of the patient population.
Guides process improvements using research and evidence-based practices. Supports a Shared Governance model to advance care delivery and outcomes.
Fosters a culture of accountability, professionalism, and patient-centered care through consistent policy implementation and staff engagement.
Interviews, hires, and onboards new staff. Evaluates performance, recommends promotions, addresses disciplinary issues, and provides ongoing coaching and development. Supports staff well-being and engagement through regular communication, recognition efforts, and promoting a healthy work environment.
Maintains care standards in accordance with regulatory and professional guidelines. Ensures compliance with accrediting bodies and legal requirements.
Serves as the primary escalation point for operational and clinical issues on the unit. Resolves patient and family concerns to enhance internal and external customer satisfaction.
Evaluates the quality and effectiveness of clinical practice using internal and external data. Identifies opportunities for improvement and collaborates with key stakeholders. Leads daily operational huddles and routine staff rounding to ensure awareness of unit priorities and address real-time concerns.
Develops systems to track and achieve performance metrics related to patient satisfaction, employee engagement, quality outcomes, and financial targets.
Maintains clinical nursing competencies relevant to the assigned area of responsibility. Develops and implements unit-specific orientation, ongoing education, and competency assessments in partnership with clinical educators.
Participates in organizational committees and initiatives representing unit needs and performance.
Leads a culture of safety through proactive risk mitigation and continuous quality improvement, taking measures to routinely evaluate regulatory readiness. Monitors and analyzes safety and performance metrics to identify trends and implement corrective actions for staff and/or patients as appropriate.
Collaborates with Centralized Timekeeping and Scheduling to ensure accurate staff scheduling and alignment with operational needs. Utilizes UKG WFM to monitor employee attendance via the attendance tab, verifies attendance-related occurrences requiring disciplinary action, and reviews departmental staffing reports to assess efficiency, policy adherence, and appropriate meal break usage. Reviews and approves late timecards and schedule edit requests submitted through AskHR. Addresses patterns of late submissions that may require corrective action.
May complete unit/department-specific duties as outlined in department documents.

REQUIRED QUALIFICATIONS

Missouri Board of Nursing RN or Nurse Licensure Compact multi-state RN. When the primary state of residency changes, compact state RNs must apply under the new state of residency within thirty (30) days.
Bachelor of Science in Nursing degree
Five (5) years of RN experience in a hospital setting
Two (2) years of managerial or supervisory experience

PREFERRED QUALIFICATIONS

Master’s degree in business or healthcare-related field
Additional licensure/certification requirements as determined by the hiring department

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. This position is very active and requires ambulating, reaching, and moving objects weighing up to and over 20 lbs.

This role also routinely comes into contact with patients who may have contagious illnesses. This position is in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and work during inclement weather will be required.

#INDHP

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

Apply Now

Refine Your Search

customer experience manager jobs in columbia, mo

Clinical Nurse Manager - Maternal Newborn - Children's Hospital

Business Account Manager

Furniture Business Development & Account Manager

Airline Station Manager Part Time COU (Flight Benefits)

Account Manager

General Manager - Restaurant

Service Operations Manager

Site Manager

Store Manager-Columbia, MO

Lead Building Engineer

Area Manager

Maintenance Supervisor- TownePlace Suites

Assistant Store Manager - Columbia

Backend Arcade Operations Manager

Senior Engineering Team Lead

Sales Manager (Part Time)

KFC Assistant General Manager

Assistant Manager

Links at Columbia Golf & Country Club - Pro Shop Manager

Marketing Manager

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