Top 132 Customer service representative Jobs in Columbia, Mo

Home Office - Supervisor
StorageMart | MMS —Columbia, MO
- $25.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
10d
Home Office - Phone Rep 1
StorageMart | MMS —Columbia, MO
- $19.50 an hour
- Urgently hiring
- In-person
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
14d
Home Office - Phone Rep 2
StorageMart | MMS —Columbia, MO
- $21.50 an hour
- Full-time
- In-person
- Editing
- Entry level
- Disability insurance
- Health insurance
Quick Apply
13d
Service Coordinator
Advantage Home Care —Columbia, MO
- $17 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
13d
Part-Time Customer Service Representative (Saturday & Sunday, 6am - 2pm)
Veterans United Home Loans —Columbia, MO
- Part-time
- Experience equivalent to degree accepted
- Entry level
Quick Apply
3d
Customer Service Representative Opportunities
Veterans United Home Loans —Columbia, MO
- Full-time
- No degree
- Experience equivalent to degree accepted
- Communication skills
Quick Apply
13h
Servicing Specialist (Monday - Friday, 9:00am - 5:00pm)
Veterans United Home Loans —Columbia, MO
- Full-time
- Computer literacy
- Office
- Experience equivalent to degree accepted
Quick Apply
3d
Legal Account Representative - Training offered
FABER & BRAND, LLC —Columbia, MO
- $20 an hour
- 8 hour shift
- High school diploma or GED
- Entry level
- Under 1 year
- Health savings account
- Paid holidays
Quick Apply
Residential Customer Care - Tier I
Socket Telecom LLC —Columbia, MO
- Part-time
- Computer literacy
- Basic math
- Residential
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative --Front Desk
Farmers Insurance —Columbia, MO
- $48,000 - $58,000 a year
- Full-time
- Office
- High school diploma or GED
- Associate's degree
- Paid time off
- Opportunities for advancement
Quick Apply
14h
Account Assistant
SuretyBonds.com —Columbia, MO
- $15 an hour
- Part-time
- Office
- In-person
- Communication skills
Quick Apply
Customer Service Representative - Part Time
MidwayUSA —Columbia, MO
- From $19 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
- 401(k)
- Tuition reimbursement
Quick Apply
Bilingual Customer Service Representative (Spanish & English)
QC Holdings, Inc./LendNation —Boonville, MO
- $17 an hour
- Full-time
- 18 years or older
- Spanish
- 11+ years
- Health savings account
- Paid holidays
Quick Apply
7d
Bilingual Customer Service Representative
Club Car Wash —Columbia, MO
- From $22 an hour
- Weekends as needed
- Bilingual
- Background check
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
13d
Account Manager
Barnes & Noble Education, Inc. —Columbia, MO
- $18.50 an hour
- Full-time
- Microsoft Excel
- Sales
- Marketing
- Disability insurance
- Health insurance
Customer Service Representative
QC Holdings, Inc./LendNation —Boonville, MO
- $16.50 an hour
- Full-time
- 18 years or older
- 11+ years
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
7d
Customer Route Service Representative Central Missouri
Aire-Master of Central Missouri —Columbia, MO
- $20 - $25 an hour
- 8 hour shift
- Clean driving record
- Ability to lift 50 pounds
- Warehouse
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative
MOSER'S FOODS —Columbia, MO
- From $15 an hour
- Part-time
- Google Workspace
- Computer literacy
- Office
- 401(k)
- Flexible schedule
Quick Apply
6d
Customer Service Representative
Farmers Insurance —Columbia, MO
- $48,000 - $58,000 a year
- Full-time
- Communication skills
- Entry level
- Time management
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Retention Specialist - State Farm Agent Team Member
Stephanie Wilmsmeyer State Farm —Columbia, MO
- $50,000 - $60,000 a year
- Office
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
Quick Apply
4d

I want to receive the latest job alert for customer service representative in columbia, mo

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near columbia, mo

Customer Service Representative jobs in Columbia, MO

Home Care Worker jobs in Columbia, MO

Account Manager jobs in Columbia, MO

Office Supervisor jobs in Columbia, MO

Customer Service Representative jobs in Boonville, MO

Customer Service Representative jobs in Montgomery, AL

Customer Service Representative jobs in Norfolk, VA

Customer Service Representative jobs in Killeen, TX

Customer Service Representative jobs in Augusta, GA

Customer Service Representative jobs in Albany, GA

Construction Owner Representative jobs in Houston, TX

Accounts Assistant jobs in Waltham, MA

Accounts Payable jobs in Denver, CO

Accounts Assistant jobs in Cherry Hill, NJ

Medical Assistant jobs in Palm Coast, FL

Accounts Assistant jobs in North Las Vegas, NV

Executive Assistant jobs in Port Saint Lucie, FL

Accounts Assistant jobs in Springfield, IL

Orthopedic Surgery Physician Assistant jobs in New York State

Home Care Worker jobs in Rochester, NY

Home Office - Supervisor

StorageMart | MMS -
Columbia, MO

Quick Apply

Job Details

Full-time
$25.50 an hour
10 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing teams in a customer support role
High school diploma or GED
Staff policy implementation
Desktop applications
Productivity software
Business operations

Full Job Description

Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K.

Join the StorageMart Family!
EASY.CLEAN.SERVICE
Position: Supervisor
Location: On-site in Columbia, MO (No Remote)
Pay Rate: $25.50/hour
Be part of a team that values people, growth, and exceptional customer service. At StorageMart, you’ll have the opportunity to make a difference while supporting a team, serving customers, and growing with a trusted company.

Benefits Include:
✔ Medical, Dental & Vision Insurance
✔ 401(k) with up to 12% Company Match
✔ Paid Time Off
✔ Company-Paid Life Insurance & Short-Term Disability
✔ Employee Assistance Program
Join StorageMart and start your next career opportunity today!
The Contact Center Supervisor is responsible for overseeing daily operations, managing inbound and outbound call activities, and ensuring optimal staffing to drive strong performance. This role cultivates an environment where sales naturally thrive through effective leadership, operational excellence, and strategic direction. The Supervisor fosters a positive and motivating work culture by reinforcing expectations, upholding sales initiatives, and ensuring an exceptional caller experience. Additionally, this role plays a pivotal part in onboarding, training, quality assurance, and performance monitoring, while holding representatives accountable for delivering excellence.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Provide supervision, guidance, and performance oversight for assigned team of Phone Representatives (typically 8–12). *
2. Assume responsibility for the entire floor (up to 40–50 representatives) when serving as the only supervisor on duty, ensuring operational goals and service standards are met. *
3. Call Flow Management – Ensure a high call answer rate and distribute outbound calls efficiently. *
4. Agent Productivity & Timecard Management – Ensure adherence to productivity expectations while assisting with timecard updates and issue resolution. *
5. Motivation & Coaching – Inspire and guide representatives to achieve performance goals while continuously monitoring progress. *
6. Employee Counseling & Discipline – Conduct performance reviews, provide ongoing coaching, and administer corrective actions, as necessary. *
7. Agent Support & Retention – Serve as the primary point of contact for representatives, assisting with call-related issues, fostering a collaborative environment, and ensuring engagement and retention. *
8. Training, Development, & Onboarding – Provide on-the-spot training and ensure representatives develop strong product knowledge, sales techniques, and soft skills. *
9. Hiring Support – Assist in the hiring process by interviewing, evaluating, and selecting candidates. *
10. Staffing & Role Optimization – Provide input on staffing needs and assess role suitability for optimal performance.
11. Quality Assurance & Monitoring – Review calls, provide constructive feedback, and identify areas for improvement to enhance service quality.
12. Customer Service Excellence – Maintain high service standards by ensuring representatives are informed of policies, updates, and best practices.
13. Issue Identification & Resolution – Detect and address operational inefficiencies related to staffing, processes, or performance.
14. Escalation Handling – Support representatives with complex customer inquiries, ensuring effective and timely resolutions. *
15. Collaboration & Communication – Foster a positive working environment across SRC teams and departments while maintaining strong communication with leadership.
16. Additional tasks or projects as assigned to support the growth and effectiveness of the SRC and StorageMart.

Denotes essential job function

Basic Qualifications To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or GED required; associate degree preferred.
2. Minimum two years of related experience and/or training, or an equivalent combination of education and experience.
3 .Previous experience supervising or leading a team.
4. Strong leadership, coaching, and communication skills.
5. Ability to enforce policies while supporting team goals.
6. Demonstrated ability to manage daily operations effectively.
7. Effective oral and written communication skills.
8. Ability to apply company policies, procedures and operating guidelines; write routine reports and correspondence; and communicate effectively before groups of customers or employees.
9. High level of professionalism.
10. Competency with Microsoft Office and ability to quickly learn new applications and systems.
#SME2

Quick Apply

Refine Your Search

customer service representative jobs in columbia, mo

Home Office - Supervisor

Home Office - Phone Rep 1

Home Office - Phone Rep 2

Service Coordinator

Part-Time Customer Service Representative (Saturday & Sunday, 6am - 2pm)

Customer Service Representative Opportunities

Servicing Specialist (Monday - Friday, 9:00am - 5:00pm)

Legal Account Representative - Training offered

Residential Customer Care - Tier I

Customer Service Representative --Front Desk

Account Assistant

Customer Service Representative - Part Time

Bilingual Customer Service Representative (Spanish & English)

Bilingual Customer Service Representative

Account Manager

Customer Service Representative

Customer Route Service Representative Central Missouri

Customer Service Representative

Customer Service Representative

Customer Retention Specialist - State Farm Agent Team Member

I want to receive the latest job alert for customer service representative in columbia, mo

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected