Top 157 Customer service representative/inside sales representative, level 2 Jobs in Columbia, Mo

Customer Service Representative/Inside Sales Representative, Level 2
DAIKIN COMFORT TECHNOLOGIES DIST INC —Columbia, MO
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
Quick Apply
20h
Customer Service Representative/Inside Sales Representative, Level 1
DAIKIN COMFORT TECHNOLOGIES DIST INC —Columbia, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
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Streets Maintenance Worker II
City of Ashland —Ashland, MO
- $21.00 - $25.70 an hour
- Extended hours
- Background check
- CDL A
- Mid-level
- Health insurance
- Tuition reimbursement
Quick Apply
2d
Commercial Territory Sales Manager
Plumb Supply Company II LLC —Columbia, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
11d
Route Sales Representative In Training
CLEAN Uniform Company —Columbia, MO
- $21.25 an hour
- Email
- Clean driving record
- Sales
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Appliance Service Technician II (Must have 2 years Appliance Technician Experience)
Columbia Appliance —Columbia, MO
- $35,000 - $60,000 a year
- Full-time
- In person
- Background check
- Clean driving record
- Schematics
- Paid training
- Health insurance
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Administrative Technician II - CPCA
City of Columbia, MO —Columbia, MO
- $18.87 an hour
- Monday to Friday
- Inventory management
- Writing skills
- English
4d
Vacation Package Sales- Part Time
Hilton Grand Vacations —Columbia, MO
- Part-time
- 18 years or older
- Computer literacy
- Organizational skills
- Referral program
Client Relationship Consultant 2 (Banker) - University of Missouri - Columbia - MO
U.S. Bank National Association —Columbia, MO
- $20 - $23 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Sales - Columbia Honda
McLarty Automotive Group —Columbia, MO
- Dealership
- Driving
- Entry level
- Paid training
- Paid holidays
Relationship Banker II - Paris Rd
Regions —Columbia, MO
- $41,508.18 - $49,644.00 a year
- Overtime
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Sales - Joe Machens Toyota
McLarty Automotive Group —Columbia, MO
- Dealership
- Entry level
- Paid training
- Paid holidays
Sales - Kia of Columbia
McLarty Automotive Group —Columbia, MO
- Dealership
- Driving
- Entry level
- Paid training
- Paid holidays
Sales - Mazda of Columbia
McLarty Automotive Group —Columbia, MO
- Dealership
- Driving
- Entry level
- Paid training
- Paid holidays
Sales - Joe Machens Hyundai
McLarty Automotive Group —Columbia, MO
- Dealership
- Driving
- Entry level
- Paid training
- Paid holidays
Sales - Joe Machens Ford
McLarty Automotive Group —Columbia, MO
- Dealership
- Entry level
- Paid training
- Paid holidays
Sales - Joe Machens Volkswagen
McLarty Automotive Group —Columbia, MO
- Dealership
- Entry level
- Paid training
- Paid holidays
Commercial Inside Sales Representative
Plumb Supply Company II LLC —Columbia, MO
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
Quick Apply
11d
Sales - Joe Machens Nissan
McLarty Automotive Group —Columbia, MO
- Dealership
- Entry level
- Paid training
- Paid holidays
Sales - CDJR of Columbia
McLarty Automotive Group —Columbia, MO
- Dealership
- Mid-level
- Driving
- Paid training
- Paid holidays

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Customer Service Representative/Inside Sales Representative, Level 2

DAIKIN COMFORT TECHNOLOGIES DIST INC -
Columbia, MO

Quick Apply

Job Details

Full-time
20 hours ago

Qualifications

Writing skills
Employee relationship building
High school diploma or GED

Full Job Description

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Columbia, MO branch. The CSR sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products, and services. The CSR collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.

Why work with us?

> Benefits are effective on day one for all full-time direct hires.

> Training programs are available to help guide team members and develop new skills.

> Growth Opportunities - there are immense opportunities to grow your career.

> You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. (http://www.daikin.com/)

May include:

Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.
Provide excellent customer service via face to face, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
Participate in additional projects/activities to support ongoing business needs.

Nature and Scope:

Works within well-defined instructions
Uses established procedures and works under supervision to perform assigned tasks
Work is closely supervised

Knowledge & Skills:

Knowledge of HVAC equipment/products is preferred
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;
Positive, professional attitude, handling difficult customers with ability to diffuse negative situations
Good phone etiquette and e-mail etiquette
Ability to deal with high-volume customer traffic
Effective verbal skills – must be able to explain fairly technical parts of information clearly
Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders
Effective organizational skills and time management skills including ability to prioritize and multi-task
High level of attention to detail and accuracy
Ability to establish positive working relationships with internal and external customers and employees
Ability to use good judgment and strong work ethics and integrity on the job
Ability to understand and follow procedures, work instructions, and company policies

Experience:

3 – 6 years of progressive sales & customer service experience
3+ years in the HVAC industry

Education:

High School diploma or GED equivalent, some college preferred

Physical Requirements/Work Environment:

Must be able to perform essential responsibilities with or without reasonable accommodations.

Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer service representative/inside sales representative, level 2 jobs in columbia, mo

Customer Service Representative/Inside Sales Representative, Level 2

Customer Service Representative/Inside Sales Representative, Level 1

Streets Maintenance Worker II

Commercial Territory Sales Manager

Route Sales Representative In Training

Appliance Service Technician II (Must have 2 years Appliance Technician Experience)

Administrative Technician II - CPCA

Vacation Package Sales- Part Time

Client Relationship Consultant 2 (Banker) - University of Missouri - Columbia - MO

Sales - Columbia Honda

Relationship Banker II - Paris Rd

Sales - Joe Machens Toyota

Sales - Kia of Columbia

Sales - Mazda of Columbia

Sales - Joe Machens Hyundai

Sales - Joe Machens Ford

Sales - Joe Machens Volkswagen

Commercial Inside Sales Representative

Sales - Joe Machens Nissan

Sales - CDJR of Columbia

I want to receive the latest job alert for customer service representative/inside sales representative, level 2 in columbia, mo

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