Top 89 Customer service representative opportunities Jobs in Columbia, Mo

Home Office - Supervisor
StorageMart | MMS —Columbia, MO
- $25.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
13d
Home Office - Phone Rep 2
StorageMart | MMS —Columbia, MO
- $21.50 an hour
- Full-time
- In-person
- Editing
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Patient Scheduler - MU DOC Communication Center
University of Missouri Health Care —Columbia, MO
- $16.68 - $26.31 an hour
- Full-time
- Remote
- Word processing
- Medical office experience
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative Opportunities
Veterans United Home Loans —Columbia, MO
- Full-time
- No degree
- Experience equivalent to degree accepted
- Communication skills
Quick Apply
3d
Customer Service Representative --Front Desk
Farmers Insurance —Columbia, MO
- $48,000 - $58,000 a year
- Full-time
- Office
- High school diploma or GED
- Associate's degree
- Paid time off
- Opportunities for advancement
Quick Apply
3d
Customer Service Representative
Farmers Insurance —Columbia, MO
- $48,000 - $58,000 a year
- Full-time
- Communication skills
- Entry level
- Time management
- Paid time off
- Opportunities for advancement
Quick Apply
Small Animal Hospital Liaison & Customer Service Representative
University of Missouri —Columbia, MO
- $17.00 - $17.25 an hour
- Full-time
- Computer literacy
- Mid-level
- 3 years
- Paid parental leave
- Disability insurance
6d
Servicing Specialist (Monday - Friday, 9:00am - 5:00pm)
Veterans United Home Loans —Columbia, MO
- Full-time
- Computer literacy
- Office
- Experience equivalent to degree accepted
Quick Apply
6d
Legal Account Representative - Training offered
FABER & BRAND, LLC —Columbia, MO
- $20 an hour
- 8 hour shift
- High school diploma or GED
- Entry level
- Under 1 year
- Health savings account
- Paid holidays
Quick Apply
Residential Customer Care - Tier I
Socket Telecom LLC —Columbia, MO
- Part-time
- Computer literacy
- Basic math
- Residential
- Health insurance
- Dental insurance
Quick Apply
Customer Route Service Representative Central Missouri
Aire-Master of Central Missouri —Columbia, MO
- $20 - $25 an hour
- 8 hour shift
- Clean driving record
- Ability to lift 50 pounds
- Warehouse
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative
Hometown Veterans Medical , LLC —Columbia, MO
- $15 an hour
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
6d
Account Assistant
SuretyBonds.com —Columbia, MO
- $15 an hour
- Part-time
- Office
- US work authorization
- In-person
Quick Apply
Customer Service Representative - Part Time
MidwayUSA —Columbia, MO
- From $19 an hour
- Part-time
- Background check
- 18 years or older
- Computer literacy
- 401(k)
- Tuition reimbursement
Quick Apply
Bilingual Customer Service Representative (Spanish & English)
QC Holdings, Inc./LendNation —Boonville, MO
- $17 an hour
- Full-time
- 18 years or older
- Spanish
- 11+ years
- Health savings account
- Paid holidays
Quick Apply
11d
Account Manager
Barnes & Noble Education, Inc. —Columbia, MO
- $18.50 an hour
- Full-time
- Microsoft Excel
- Sales
- Marketing
- Disability insurance
- Health insurance
Client Services Specialist
GME Supply —Columbia, MO
- Full-time
- Sales
- Organizational skills
- Communication skills
- Health savings account
- Paid holidays
Quick Apply
Legal Account Representative
FABER & BRAND, LLC —Columbia, MO
- $20 an hour
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Paid parental leave
Quick Apply
Airport Customer Service Agent
GAT Airline Ground Support —Columbia, MO
- From $16 an hour
- Part-time
- Background check
- 18 years or older
- Clean driving record
- Paid training
- Paid time off
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Landon Ball - State Farm Agent —Fayette, MO
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply

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Home Office - Supervisor

StorageMart | MMS -
Columbia, MO

Quick Apply

Job Details

Full-time
$25.50 an hour
13 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing teams in a customer support role
High school diploma or GED
Staff policy implementation
Desktop applications
Productivity software
Business operations

Full Job Description

Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K.

Join the StorageMart Family!
EASY.CLEAN.SERVICE
Position: Supervisor
Location: On-site in Columbia, MO (No Remote)
Pay Rate: $25.50/hour
Be part of a team that values people, growth, and exceptional customer service. At StorageMart, you’ll have the opportunity to make a difference while supporting a team, serving customers, and growing with a trusted company.

Benefits Include:
✔ Medical, Dental & Vision Insurance
✔ 401(k) with up to 12% Company Match
✔ Paid Time Off
✔ Company-Paid Life Insurance & Short-Term Disability
✔ Employee Assistance Program
Join StorageMart and start your next career opportunity today!
The Contact Center Supervisor is responsible for overseeing daily operations, managing inbound and outbound call activities, and ensuring optimal staffing to drive strong performance. This role cultivates an environment where sales naturally thrive through effective leadership, operational excellence, and strategic direction. The Supervisor fosters a positive and motivating work culture by reinforcing expectations, upholding sales initiatives, and ensuring an exceptional caller experience. Additionally, this role plays a pivotal part in onboarding, training, quality assurance, and performance monitoring, while holding representatives accountable for delivering excellence.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Provide supervision, guidance, and performance oversight for assigned team of Phone Representatives (typically 8–12). *
2. Assume responsibility for the entire floor (up to 40–50 representatives) when serving as the only supervisor on duty, ensuring operational goals and service standards are met. *
3. Call Flow Management – Ensure a high call answer rate and distribute outbound calls efficiently. *
4. Agent Productivity & Timecard Management – Ensure adherence to productivity expectations while assisting with timecard updates and issue resolution. *
5. Motivation & Coaching – Inspire and guide representatives to achieve performance goals while continuously monitoring progress. *
6. Employee Counseling & Discipline – Conduct performance reviews, provide ongoing coaching, and administer corrective actions, as necessary. *
7. Agent Support & Retention – Serve as the primary point of contact for representatives, assisting with call-related issues, fostering a collaborative environment, and ensuring engagement and retention. *
8. Training, Development, & Onboarding – Provide on-the-spot training and ensure representatives develop strong product knowledge, sales techniques, and soft skills. *
9. Hiring Support – Assist in the hiring process by interviewing, evaluating, and selecting candidates. *
10. Staffing & Role Optimization – Provide input on staffing needs and assess role suitability for optimal performance.
11. Quality Assurance & Monitoring – Review calls, provide constructive feedback, and identify areas for improvement to enhance service quality.
12. Customer Service Excellence – Maintain high service standards by ensuring representatives are informed of policies, updates, and best practices.
13. Issue Identification & Resolution – Detect and address operational inefficiencies related to staffing, processes, or performance.
14. Escalation Handling – Support representatives with complex customer inquiries, ensuring effective and timely resolutions. *
15. Collaboration & Communication – Foster a positive working environment across SRC teams and departments while maintaining strong communication with leadership.
16. Additional tasks or projects as assigned to support the growth and effectiveness of the SRC and StorageMart.

Denotes essential job function

Basic Qualifications To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or GED required; associate degree preferred.
2. Minimum two years of related experience and/or training, or an equivalent combination of education and experience.
3 .Previous experience supervising or leading a team.
4. Strong leadership, coaching, and communication skills.
5. Ability to enforce policies while supporting team goals.
6. Demonstrated ability to manage daily operations effectively.
7. Effective oral and written communication skills.
8. Ability to apply company policies, procedures and operating guidelines; write routine reports and correspondence; and communicate effectively before groups of customers or employees.
9. High level of professionalism.
10. Competency with Microsoft Office and ability to quickly learn new applications and systems.
#SME2

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Refine Your Search

customer service representative opportunities jobs in columbia, mo

Home Office - Supervisor

Home Office - Phone Rep 2

Patient Scheduler - MU DOC Communication Center

Customer Service Representative Opportunities

Customer Service Representative --Front Desk

Customer Service Representative

Small Animal Hospital Liaison & Customer Service Representative

Servicing Specialist (Monday - Friday, 9:00am - 5:00pm)

Legal Account Representative - Training offered

Residential Customer Care - Tier I

Customer Route Service Representative Central Missouri

Customer Service Representative

Account Assistant

Customer Service Representative - Part Time

Bilingual Customer Service Representative (Spanish & English)

Account Manager

Client Services Specialist

Legal Account Representative

Airport Customer Service Agent

Customer Service Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer service representative opportunities in columbia, mo

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