Top 48 Customer support representative Jobs in Columbia, Mo

Patient Check-In Rep - NO Health Care Experience Needed - Central Check In (Part-Time)
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Part-time
- Vital signs
- High school diploma or GED
- Children
Patient Service Representative - Cardiology Clinic, Full Time
Boone Health —Columbia, MO
- Full-time
- No experience needed
- High school diploma or GED
- Clinic
- Free parking
- Benefits from day one
Patient Service Representative – South Providence Urgent Care – Full Time
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Full-time
- Vital signs
- Urgent Care
- High school diploma or GED
- Paid holidays
- Health insurance
9d
Patient Service Representative - Rangeline - Therapy Services
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Full-time
- Vital signs
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
3d
Patient Service Representative – Boonville Urgent Care – Part time
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Part-time
- Vital signs
- Urgent Care
- High school diploma or GED
10d
Patient Service Representative – Keene Street Urgent Care – Full Time
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Weekends as needed
- Vital signs
- Hospital
- Urgent Care
- Paid holidays
- Health insurance
Patient Service Representative – Patient Access – South Providence Urgent Care – Part time
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Part-time
- Vital signs
- Urgent Care
- High school diploma or GED
Customer Service Representative - Part-Time (Monday - Friday, 5:00pm - 10pm)
Veterans United Home Loans —Columbia, MO
- Part-time
- Experience equivalent to degree accepted
- Entry level
Quick Apply
3d
Patient Service Representative - Diabetes & Endo Clinic
Boone Health —Columbia, MO
- Full-time
- No experience needed
- High school diploma or GED
- Clinic
- Benefits from day one
1d
Customer Service Representative Overnight Opportunities
Veterans United Home Loans —Columbia, MO
- Overnight shift
- No degree
- Experience equivalent to degree accepted
- Communication skills
Quick Apply
8d
Patient Service Representative - PRN - Therapy Services
University of Missouri Health Care —Columbia, MO
- $17.04 an hour
- Part-time
- Vital signs
- High school diploma or GED
- Children
Cashier/Customer Service Representative
Xpress liquor & Smokes —Columbia, MO
- $15 - $16 an hour
- Full-time
- Bilingual
- Mentoring
- In-person
Quick Apply
12d
Patient Service Representative - Battle Avenue Medical Building - PRN
University of Missouri Health Care —Columbia, MO
- $17.04 an hour
- Part-time
- Vital signs
- High school diploma or GED
- Clinic
- Paid holidays
- Health insurance
Patient Service Rep - Health Psychology
University of Missouri —Columbia, MO
- $15.81 - $20.37 an hour
- Online Application
- High school diploma or GED
- Bachelor's degree
- Medical terminology
- Paid parental leave
- Disability insurance
4d
Patient Service Representative, Emergency Services: University Hospital, ER (Full Time)
University of Missouri Health Care —Columbia, MO
- $16.68 - $26.31 an hour
- Weekends as needed
- Medical office experience
- High school diploma or GED
- Children
- Paid holidays
- Health insurance
Small Animal Hospital Liaison & Customer Service Representative
University of Missouri —Columbia, MO
- $17.00 - $17.25 an hour
- Full-time
- Computer literacy
- Mid-level
- 3 years
- Paid parental leave
- Disability insurance
Small Animal Client Account & Payment Representative
University of Missouri —Columbia, MO
- $17.00 - $17.25 an hour
- Full-time
- Computer literacy
- Clinic experience
- 3 years
- Paid parental leave
- Disability insurance
Member Services Representative
Crunch Fitness - Fitness Ventures LLC —Columbia, MO
- $15 an hour
- Part-time
- 18 years or older
- CPR Certification
- High school diploma or GED
- Employee discount
- Gym membership
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Landon Ball - State Farm Agent —Fayette, MO
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative I
Walsworth —Fulton, MO
- Overtime
- Microsoft Outlook
- Inventory management
- Windows
Quick Apply

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Patient Check-In Rep - NO Health Care Experience Needed - Central Check In (Part-Time)

University of Missouri Health Care -
Columbia, MO

Apply Now

Job Details

Part-time
$15.81 - $24.92 an hour

Qualifications

Health insurance authorizations
Patient comfort
In-person patient registration
Medical chart preparation
Patient rooming
Health insurance co-pays
Patient question and concern management
Vital signs
Maintaining an organized workspace
Guest relations
Managed care
Pre-examination patient preparation
Coding for hospital billing
Coding for physician billing
Patient demographics
Assisting with diagnostic tests and procedures
Patient complaint handling
Assisting medical staff
Phone call screening
Medical scheduling
High school diploma or GED
Cerner
Insurance medical billing
Fax machines
Room tidying
Computer skills
Faxing
Managing patient records
Medical terminology
Customer service problem-solving

Full Job Description

Shift: Saturday and Sunday 7:00 AM to 5:00 PM

Work Arrangement: On-Site
Department: Patient Access – Central Check In

Facility: University Hospital – 1 Hospital Drive, Columbia, MO
Compensation:

Base Pay Range: $15.81 - $24.92 per hour, based on experience
Shift Differentials: Additional $1.00 per hour for weekend shift

ABOUT THE JOB

MU Health Care is searching for a Patient Service Representative who embodies compassion and collaboration. Join us in creating an exceptional patient experience where your warm demeanor and problem-solving skills shine. As a Patient Service Representative, you'll be the friendly face that patients and families encounter, ensuring their comfort and addressing any concerns. You'll play a crucial role in maintaining organized and inviting spaces, reflecting our commitment to quality care. Embrace our Culture of Yes to Care, Deliver, Innovate, and Serve as you manage patient interactions, medical records, and cutting-edge technology. If you're excited to contribute to a patient-centric healthcare future, apply now and be a part of our transformative team.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes’ Best-in-State Employers seven years in a row, and that’s largely a result of the incredible culture and team we’ve built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger — to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system — the only in mid-Missouri — is home to seven hospitals, including the region’s only Level 1 Trauma Center and region’s only Children’s Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions — with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

DETAILED JOB DESCRIPTION

Collaborate with patients, families and/or staff in handling and resolving problems that may occur during the course of visit. Communicate any expected delays to patient and ancillary service departments. Greet, escort, and answer phone system, handle and/or direct calls to appropriate area, and place calls as requested by supervisor. Use excellent guest relations skills in all interactions with patients, visitors and staff. Maintain the general appearance of the waiting room, reception area, and offices; straighten magazines, chairs and other light furniture. Maintain working knowledge of all office equipment, fax, copiers, phones, etc. Request, prepare and ensure the completeness of the patient medical record and physician orders. Understand and subscribes to the Culture of Yes to Care, Deliver, Innovate, and Serve our patients.
Validate patient demographics, insurance, pre-certification, prior authorization, referrals; accurately manage copay collections; prepare accurate billing documents utilizing knowledge of ICD-9, CPT-4 coding, and managed care plans; obtain signatures; process hold bills. Patient check-in, check-out, batching, scheduling, bumping, cancelling, and no-showing appointments; maintain bed control; conduct bedside patient interview; effectively utilize computer applications such as IDX/GE, PCS, Cerner, etc. Depending upon the location and assigned area of responsibility, the following duties may apply: Prepare patients for examinations including taking and recording vital signs, printing medication lists, and other tasks. Perform Point of Care (POC) testing on patients, maintain POC equipment and supplies, and maintain equipment/controls. May complete unit/department specific duties and expectations as outlined in department documents.

REQUIRED QUALIFICATIONS

High school diploma or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.
Six (6) months of experience with frontline customer service and guest relations duties and skills.

PREFERRED QUALIFICATIONS

Prior experience in a health care setting, hospital admissions, registration, medical office, and use of medical terminology strongly preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. This position is very active and may require ambulating, remaining in a stationary position and positioning self to reach and/or move objects above the shoulders and below the knees. The employee may frequently lift and/or move objects up to 10 lbs. and occasionally move objects up to 25 lbs.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

Apply Now

Refine Your Search

customer support representative jobs in columbia, mo

Patient Check-In Rep - NO Health Care Experience Needed - Central Check In (Part-Time)

Patient Service Representative - Cardiology Clinic, Full Time

Patient Service Representative – South Providence Urgent Care – Full Time

Patient Service Representative - Rangeline - Therapy Services

Patient Service Representative – Boonville Urgent Care – Part time

Patient Service Representative – Keene Street Urgent Care – Full Time

Patient Service Representative – Patient Access – South Providence Urgent Care – Part time

Customer Service Representative - Part-Time (Monday - Friday, 5:00pm - 10pm)

Patient Service Representative - Diabetes & Endo Clinic

Customer Service Representative Overnight Opportunities

Patient Service Representative - PRN - Therapy Services

Cashier/Customer Service Representative

Patient Service Representative - Battle Avenue Medical Building - PRN

Patient Service Rep - Health Psychology

Patient Service Representative, Emergency Services: University Hospital, ER (Full Time)

Small Animal Hospital Liaison & Customer Service Representative

Small Animal Client Account & Payment Representative

Member Services Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative I

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