The Director of Agent Success & Growth is responsible for driving agent engagement, professional development, recruiting, retention, and culture across RE/MAX Boone Realty. This individual serves as a key leader within the organization, ensuring agents have the resources, support, training, and connections needed to build successful businesses.
The Director of Agent Success & Growth acts as a champion for the agent experience—from the first recruiting conversation through onboarding, business growth, leadership development, and long-term retention. This role is responsible for creating an environment where agents feel connected, supported, challenged, and inspired to succeed.
The ideal candidate is energetic, relationship-focused, highly organized, technology-savvy, and passionate about helping others achieve their goals.
Key Areas of Responsibility
Agent Success & Engagement
- Serve as a primary relationship manager and advocate for agents.
- Build meaningful relationships with agents across all office locations.
- Maintain regular communication and check-ins with agents.
- Help identify agent needs and connect them with appropriate resources.
- Foster a culture of collaboration, support, professionalism, and growth.
- Lead agent recognition programs and celebrate achievements and milestones.
- Monitor agent satisfaction and proactively address concerns.
Recruiting & Agent Growth
- Manage and execute recruiting systems and follow-up processes.
- Maintain recruiting databases and CRM systems.
- Conduct recruiting outreach and nurture prospective agent relationships.
- Schedule and coordinate recruiting appointments and office tours.
- Assist leadership with recruiting campaigns and growth initiatives.
- Develop relationships with new and experienced agents throughout the marketplace.
- Track recruiting metrics and provide regular reporting to leadership.
- Support strategic growth initiatives that strengthen the brokerage.
Training & Professional Development
- Coordinate and facilitate agent training programs.
- Lead new agent orientation and onboarding.
- Facilitate weekly sales meetings and productivity sessions.
- Coordinate educational workshops, guest speakers, masterminds, and coaching opportunities.
- Promote adoption of brokerage technology, systems, and tools.
- Encourage participation in professional development programs and designations.
- Assist agents in creating business growth and accountability plans.
Social Media & Community Building
- Manage brokerage social media presence and engagement.
- Develop content that highlights:
- Agent accomplishments
- Company culture
- Community involvement
- Training opportunities
- Recruiting initiatives
- Success stories
- Support agents in leveraging social media to grow their businesses.
- Build and manage online communities that increase agent engagement and recruiting visibility.
- Monitor social media trends and identify opportunities to strengthen the brokerage brand.
Communication & Internal Marketing
- Coordinate internal communications to ensure agents remain informed and connected.
- Manage newsletters, announcements, event promotions, and office updates.
- Support marketing initiatives that enhance agent participation and awareness.
- Collaborate with brokerage leadership and the design team on communication strategies.
- Help communicate company goals, priorities, and opportunities.
Culture & Agent Experience
- Create programs and events that strengthen office culture.
- Coordinate social gatherings, networking opportunities, volunteer activities, and celebrations.
- Foster a welcoming and inclusive environment for new and existing agents.
- Develop initiatives that increase agent participation and loyalty.
- Help ensure RE/MAX Boone Realty remains the brokerage of choice in our markets.
Leadership & Strategic Initiatives
- Support brokerage leadership in implementing strategic priorities.
- Identify opportunities to improve agent services and support systems.
- Participate in planning meetings and growth initiatives.
- Assist with implementation of new programs, technologies, and agent-focused services.
- Serve as a visible ambassador of the RE/MAX Boone Realty brand and culture.
Key Performance Indicators
Success in this role will be measured through:
Agent Success
- Agent satisfaction and engagement
- New agent onboarding success
- Participation in training and events
- Agent retention rates
- Utilization of brokerage resources
Growth
- Recruiting conversations initiated
- Recruiting appointments conducted
- Recruiting conversion rates
- Net agent growth
- Retention of productive agents
Engagement & Culture
- Training attendance
- Event participation
- Social media engagement
- Internal communication effectiveness
- Agent recognition and involvement
Brand Visibility
- Brokerage social media growth
- Community engagement
- Recruiting campaign effectiveness
- Online community participation
Qualifications
Required
- Exceptional communication and relationship-building skills
- Strong presentation and facilitation abilities
- Excellent organizational and project management skills
- Social media and digital marketing proficiency
- Ability to manage multiple projects and priorities simultaneously
- Positive, energetic, and service-oriented mindset
- Strong technology skills
- Ability to work independently and collaboratively
Preferred
- Real estate industry experience
- Recruiting, sales, or business development experience
- Training or coaching experience
- Event planning and coordination experience
- CRM management experience
- Marketing and content creation experience
Personal Characteristics
The ideal candidate is:
- Enthusiastic and engaging
- Relationship-driven
- Growth-minded
- Highly organized
- Professional and approachable
- Influential and persuasive
- Comfortable speaking in front of groups
- Creative and proactive
- Solution-oriented
- Passionate about helping agents succeed
Mission of the Role
The Director of Agent Success & Growth exists to help agents thrive. Through recruiting, onboarding, training, engagement, communication, and culture-building, this role ensures that every agent at RE/MAX Boone Realty feels supported, connected, valued, and equipped to grow a successful business while contributing to a vibrant and high-performing brokerage community.
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Paid time off
- Retirement plan
Work Location: In person
