Learning Commons Coordinator
Department: Stafford Library
Location: Columbia, MO
Type: Full-time
Pay: $48,000 per year
Applicants must be legally authorized to work in the United States; visa sponsorship is not available for this position
Job Summary:
The Learning Commons Coordinator leads the development, coordination, and delivery of student-centered academic support programs, services, and outreach initiatives that enhance engagement, learning, and academic success. This position plays a key role in creating a vibrant, welcoming Learning Commons environment by connecting students to academic resources, support services, and meaningful learning opportunities.
The Coordinator works closely with faculty and campus partners to increase awareness and use of library services through events, instruction, and targeted outreach. This role is responsible for building visibility, strengthening relationships, and creating accessible pathways for students to engage with the library and academic support services.
Essential Functions:
- Plan, coordinate, and implement events and programs that promote student engagement with library services and resources
- Develop recurring and high-impact initiatives (e.g., workshops, themed events, finals programming) that support student learning and success
- Foster a welcoming and active Learning Commons environment through consistent presence and engagement
- Develop and implement outreach strategies to increase awareness and use of library services
- Coordinate marketing efforts, including social media, campus communications, and promotional materials
- Collaborate with campus departments to promote services and events to targeted student populations
- Build relationships with faculty to promote Learning Commons services and connect students to academic support resources
- Partner with faculty to support assignment-related programming and student learning needs
- Serve as a point of contact for faculty engagement related to Learning Commons services
- Provide front-facing support to students seeking help with research, study strategies, and use of library resources
- Connect students to appropriate academic support services and campus resources
- Assist with basic instruction and workshops related to research skills and academic success
- Support course-related engagement efforts and embedded service models as appropriate
- Collect and analyze data related to program attendance, outreach efforts, and service usage
- Use feedback and data to refine programming and improve student engagement
- Contribute to reporting on library usage and student engagement outcomes
- Assist in training student workers and part-time staff on engagement practices and service expectations
- Support day-to-day library operations, including service desk coverage as needed
- Contribute to a collaborative, service-oriented team environment
- Provides guidance and training to student workers and part-time staff
- May assume direct supervision of student workers, including scheduling, training, and performance oversight, as the Learning Commons model and staffing structure evolve
- Participate in professional development.
- Participate in Columbia College and MOBIUS consortium committees and state library organizations, as appropriate.
- Perform general research and circulation duties.
- Actively participate in divisional and college committees and institutional planning.
- Perform job duties in accordance with Columbia College’s vision, mission and values, and contributes to the development of the Student Experience Division.
- Practice superior customer service.
- Attend and assist with implementation of major Student Experience and College functions, including but not limited to, Homecoming, Quest Day, Welcome Week, College Visitation events, Ivy Chain, Commencement, Late Night Breakfast, and Student Experience Night of Recognition.
- Fulfill additional responsibilities as assigned.
Supervisory Responsibility: Yes : Provides guidance and training to student assistants and/or practicum students (list position(s) or department(s))
Position reports to: Director of Library Services & Educational Resources
Required Core Competencies and Professional Experience:
- Bachelor’s degree in a relevant field
- 1-3 years of experience in higher education, student engagement, library services, or academic support
- Experience planning and implementing programs, events, or outreach initiatives
- Strong communication, organizational, and interpersonal skills
- Ability to work both independently and collaboratively
- Ability to fluently read, write, and understand the English language.
- Proficiency with the following but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
- Proficiency in using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
- Proficiency in using web-based technologies, including database systems.
- Ability to work independently and in a team environment, with or without direct supervision.
- Excellent communication, interpersonal, customer service, and organizational skills.
- Knowledge of RDA (Resource Description & Access), AACR2 (Anglo American Cataloging Rules, Revised), Dewey Decimal Classification, Library of Congress subject headings, and MARC formats (Machine Readable Cataloging).
- Knowledge of copy and original cataloging using OCLC.
- Experience with library technologies, integrated library systems (ILS), or digital platforms
- Familiarity with interlibrary loan systems and resource sharing networks
- Understanding of information literacy and instructional support in higher education
Preferred Core Competencies and Professional Experience:
- Master’s degree in Library and Information Science (MLS/MLIS) or related field
- Experience with instruction, research support, or information literacy
- Familiarity with library systems, databases, or academic support services
- Experience with marketing, social media, or student engagement initiatives
Required Level of Education: Master's Degree in Library or Information Science
Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals seeking accommodation should contact the Human Resources Department without delay. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and hear. The employee is required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crawl. Employee must be able to type on a computer keyboard and use a computer monitor on a regular basis.
Work Conditions: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild.
This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.
The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record.
Review of applications will begin immediately and continue until the position is filled.
Columbia College is an equal opportunity employer.
Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse and overall, fosters a sense of community that welcomes everyone.
In compliance with the Higher Education Opportunity Act (HEOA) and the Jeanne Clery Disclosure of Campus Security Policy and Campus crime Statistics Act (Clery Act), the Department of Campus Safety for Columbia College has provided the Annual Security and Fire Safety Report and crime statistics for the main campus and venues nationwide.
Columbia College is required to distribute this information to all current and prospective employees and students. Please follow the link below for the full report or contact Human Resources at 573-875-7495 for a printed copy.
https://www.ccis.edu/campus-safety/crime-reporting/reports-stats
