Top 322 Level customer service representative Jobs in Columbia, Mo

Home Office - Supervisor
StorageMart | MMS —Columbia, MO
- $25.50 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Recruiting
- Disability insurance
- Health insurance
Quick Apply
22h
Route Service Representative - UniFirst
UniFirst —Columbia, MO
- Full-time
- Clean driving record
- Inventory management
- Mid-level
- Profit sharing
- Health insurance
Patient Scheduler - MU DOC Communication Center
University of Missouri Health Care —Columbia, MO
- $16.68 - $26.31 an hour
- Full-time
- Remote
- Word processing
- Medical office experience
- High school diploma or GED
- Paid holidays
- Health insurance
Call Center Representative, Full Time - Days/Evenings
Boone Health —Columbia, MO
- Full-time
- High school diploma or GED
- Entry level
- Benefits from day one
Patient Service Representative – Radiology - Keene Street Urgent Care – Part time
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Part-time
- Vital signs
- Urgent Care
- High school diploma or GED
10d
Patient Service Representative – Keene Street Urgent Care – Full Time
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Weekends as needed
- Vital signs
- Hospital
- Urgent Care
- Paid holidays
- Health insurance
Customer Route Service Representative Central Missouri
Aire-Master of Central Missouri —Columbia, MO
- $20 - $25 an hour
- 8 hour shift
- Clean driving record
- Ability to lift 50 pounds
- Warehouse
- Paid time off
- Opportunities for advancement
Quick Apply
Warehouse Associate (Day Shift)
Barnes & Noble Education, Inc. —Columbia, MO
- 8 hour shift
- Warehouse
- Ability to lift 25 pounds
- Entry level
- Disability insurance
- Health insurance
Patient Service Representative – Radiology – Full time days
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Full-time
- Vital signs
- High school diploma or GED
- Children
- Paid holidays
- Health insurance
22h
Patient Service Rep - Columbia Clinics (Click For Locations)
University of Missouri Health Care —Columbia, MO
- $15.81 - $24.92 an hour
- Full-time
- Vital signs
- Surgery
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
Hometown Veterans Medical , LLC —Columbia, MO
- $15 an hour
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
11d
Clinical Nurse Manager - Maternal Newborn - Children's Hospital
University of Missouri Health Care —Columbia, MO
- $108,971 - $177,590 a year
- Full-time
- Nursing
- RN License
- Bachelor of Science
- Paid holidays
- Health insurance
Account Manager
Barnes & Noble Education, Inc. —Columbia, MO
- $18.50 an hour
- Full-time
- Microsoft Excel
- Sales
- Marketing
- Disability insurance
- Health insurance
Water Distribution Technician - 955
City of Columbia, MO —Columbia, MO
- $23.26 - $28.35 an hour
- Day shift
- Construction site
- Heavy equipment operation
- Writing skills
3d
Records Custodian - CPCA
City of Columbia, MO —Columbia, MO
- $23.26 - $25.94 an hour
- Monday to Friday
- Customer service
- Writing skills
- Mid-level
4d
Bilingual Customer Service Representative (Spanish & English)
QC Holdings, Inc./LendNation —Boonville, MO
- $17 an hour
- Full-time
- 18 years or older
- Spanish
- 11+ years
- Health savings account
- Paid holidays
Quick Apply
Welder
Simpson Strong-Tie Company Inc. —Fulton, MO
- $19.62 - $29.42 an hour
- Full-time
- Pass drug screening
- Criminal background check
- Mentoring
- Paid jury duty
- Health insurance
Quick Apply
Solid Waste Superintendent
City of Columbia, MO —Columbia, MO
- $35.30 - $43.43 an hour
- Evenings as needed
- 7 years
- Construction site
- Writing skills
4d
Project Compliance Inspector I
City of Columbia, MO —Columbia, MO
- $25.82 - $31.75 an hour
- Weekends as needed
- Civil engineering
- Construction site
- Customer service
Outside Sales Representative (Sign-on Bonus and Uncapped Commissions)
ZINTEX Remodeling Group —Columbia, MO
- $100,000 - $200,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Paid training
- Health savings account
Quick Apply

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Home Office - Supervisor

StorageMart | MMS -
Columbia, MO

Quick Apply

Job Details

Full-time
$25.50 an hour
22 hours ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing teams in a customer support role
High school diploma or GED
Staff policy implementation
Desktop applications
Productivity software
Business operations

Full Job Description

Self-storage is one of the fastest growing sectors of the retail sales industry. StorageMart is the largest independent providers of self-storage for business and domestic customers in Canada, the United States and the U.K.

Join the StorageMart Family!
EASY.CLEAN.SERVICE
Position: Supervisor
Location: On-site in Columbia, MO (No Remote)
Pay Rate: $25.50/hour
Be part of a team that values people, growth, and exceptional customer service. At StorageMart, you’ll have the opportunity to make a difference while supporting a team, serving customers, and growing with a trusted company.

Benefits Include:
✔ Medical, Dental & Vision Insurance
✔ 401(k) with up to 12% Company Match
✔ Paid Time Off
✔ Company-Paid Life Insurance & Short-Term Disability
✔ Employee Assistance Program
Join StorageMart and start your next career opportunity today!
The Contact Center Supervisor is responsible for overseeing daily operations, managing inbound and outbound call activities, and ensuring optimal staffing to drive strong performance. This role cultivates an environment where sales naturally thrive through effective leadership, operational excellence, and strategic direction. The Supervisor fosters a positive and motivating work culture by reinforcing expectations, upholding sales initiatives, and ensuring an exceptional caller experience. Additionally, this role plays a pivotal part in onboarding, training, quality assurance, and performance monitoring, while holding representatives accountable for delivering excellence.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Provide supervision, guidance, and performance oversight for assigned team of Phone Representatives (typically 8–12). *
2. Assume responsibility for the entire floor (up to 40–50 representatives) when serving as the only supervisor on duty, ensuring operational goals and service standards are met. *
3. Call Flow Management – Ensure a high call answer rate and distribute outbound calls efficiently. *
4. Agent Productivity & Timecard Management – Ensure adherence to productivity expectations while assisting with timecard updates and issue resolution. *
5. Motivation & Coaching – Inspire and guide representatives to achieve performance goals while continuously monitoring progress. *
6. Employee Counseling & Discipline – Conduct performance reviews, provide ongoing coaching, and administer corrective actions, as necessary. *
7. Agent Support & Retention – Serve as the primary point of contact for representatives, assisting with call-related issues, fostering a collaborative environment, and ensuring engagement and retention. *
8. Training, Development, & Onboarding – Provide on-the-spot training and ensure representatives develop strong product knowledge, sales techniques, and soft skills. *
9. Hiring Support – Assist in the hiring process by interviewing, evaluating, and selecting candidates. *
10. Staffing & Role Optimization – Provide input on staffing needs and assess role suitability for optimal performance.
11. Quality Assurance & Monitoring – Review calls, provide constructive feedback, and identify areas for improvement to enhance service quality.
12. Customer Service Excellence – Maintain high service standards by ensuring representatives are informed of policies, updates, and best practices.
13. Issue Identification & Resolution – Detect and address operational inefficiencies related to staffing, processes, or performance.
14. Escalation Handling – Support representatives with complex customer inquiries, ensuring effective and timely resolutions. *
15. Collaboration & Communication – Foster a positive working environment across SRC teams and departments while maintaining strong communication with leadership.
16. Additional tasks or projects as assigned to support the growth and effectiveness of the SRC and StorageMart.

Denotes essential job function

Basic Qualifications To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High school diploma or GED required; associate degree preferred.
2. Minimum two years of related experience and/or training, or an equivalent combination of education and experience.
3 .Previous experience supervising or leading a team.
4. Strong leadership, coaching, and communication skills.
5. Ability to enforce policies while supporting team goals.
6. Demonstrated ability to manage daily operations effectively.
7. Effective oral and written communication skills.
8. Ability to apply company policies, procedures and operating guidelines; write routine reports and correspondence; and communicate effectively before groups of customers or employees.
9. High level of professionalism.
10. Competency with Microsoft Office and ability to quickly learn new applications and systems.
#SME2

Quick Apply

Refine Your Search

level customer service representative jobs in columbia, mo

Home Office - Supervisor

Route Service Representative - UniFirst

Patient Scheduler - MU DOC Communication Center

Call Center Representative, Full Time - Days/Evenings

Patient Service Representative – Radiology - Keene Street Urgent Care – Part time

Patient Service Representative – Keene Street Urgent Care – Full Time

Customer Route Service Representative Central Missouri

Warehouse Associate (Day Shift)

Patient Service Representative – Radiology – Full time days

Patient Service Rep - Columbia Clinics (Click For Locations)

Customer Service Representative

Clinical Nurse Manager - Maternal Newborn - Children's Hospital

Account Manager

Water Distribution Technician - 955

Records Custodian - CPCA

Bilingual Customer Service Representative (Spanish & English)

Welder

Solid Waste Superintendent

Project Compliance Inspector I

Outside Sales Representative (Sign-on Bonus and Uncapped Commissions)

I want to receive the latest job alert for level customer service representative in columbia, mo

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