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Patient Access Representative, Full Time - Day Shift Openings

Boone Health -
Columbia, MO

Apply Now

Job Details

Full-time

Benefits

Benefits from day one

Qualifications

High school diploma or GED

Full Job Description

Job Description

Additional Job Information

40 hours per week
Monday through Friday
Multiple day shifts available
Between the hours of 7:00 a.m. and 5:30 p.m.
Benefits begin first day of employment!

Overview

Job Summary

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Boone Health with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, vision, values, and Boone Health service standards. The Patient Access Representative will facilitate all components of the patients' entrance into any Boone Health facility. This position will require a high level of emotional intelligence and ability to make a personal connection. The patient experiences vary broadly based on their medical needs and acuity. This position highly impacts the ability to maximize the level of reimbursements and prevention of denials by accurate collection of demographics and insurance information, benefit verification and point of service collection. Selecting the correct patient from the master person index (MPI) is critical to patient safety. This team member must possess a friendly demeanor, exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state, and accreditation agencies.

Job Responsibilities

Utilize critical thinking skills to assess and respond to a variety of situations, anticipating patients' needs and being able to respond to them. Communicate in a professional, positive, and patient-focused manner with all patients, families, and co-workers whether in-person or by phone. This responsibility is critical to ensure positive patient experience, maximize reimbursements, and minimize denials and avoidable write-offs, and ensuring that we are maintaining the integrity of the patients clinical and financial record by correctly selecting the correct from our MPI.
The responsibilities of this position include hospital registration and scheduling within multiple Boone Health systems. Assures proper patient identification, registers, schedules, verifies insurance, scans and retrieves documents within multiple Boone Health systems. Validates that the order is complete, signed by the ordering provider, and the correct test is ordered. The attention to detail is essential to ensure accurate patient records. Strong communication skills are necessary in order to provide the patient with preparation instructions for each scheduled procedure, education on financial responsibilities and collection of applicable patient payments.
In order to comply with complex regulatory guidelines, must be able to understand, articulate and enforce hospital compliance with Medicare Secondary Payer (MSP), HIPAA Privacy Standards, Patient Bill of Rights and Responsibilities, Advance Directives, Consent to Treat, EMTALA, JCAHO Requirements. Each patient completes HIPAA acknowledgement.
Performs Other Responsibilities as Assigned.

Minimum Qualifications

High School Diploma or GED
No Experience

Preferred Qualifications

Associate Degree
< 2 Years’ Experience
CHAA License/Certification

Work Shift

Day Shift (United States of America)

Legal Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal Opportunity Employer

Work Location: In person

Apply Now

Refine Your Search

member services representative jobs in columbia, mo

Patient Access Representative, Full Time - Day Shift Openings

Member Services Representative

Patient Access Representative - Emergency Department

Patient Service Representative – South Providence Urgent Care – Full Time

Patient Service Representative - Rangeline - Therapy Services

Patient Service Representative – Keene Street Urgent Care – Full Time

RN - Integrated Medicine

Registered Nurse (RN) – Adult Medical Care – Days or Nights

Supervisor, Respiratory Care - Nights

RN: Emergency Services

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Assistant City Counselor

Retail Store Manager I

SALES REPRESENTATIVE

Retail Store Manager I

Connections Specialist

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Outside Sales Representative (No Sales Experience Necessary)

I want to receive the latest job alert for member services representative in columbia, mo

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