The purpose of this job is to provide advanced administrative support to assigned city departments and divisions, including training or coordinating work of others. Develops reports and enters financial and other information into related systems.
Essential Duties and Responsibilities - The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description
- Provides customer service in person, via phone, and in writing.
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Provides financial administrative support for department. Monitors budget, maintains inventory, and ensures adherence to city policies and ordinances. May assist and support contract and grant management.
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Conducts compliance monitoring and reporting.
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Provides varied and complex administrative office support to department and staff.
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Serves as liaison to designated departments.
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Coordinates travel and training for staff.
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Organizes, plans, attends, and documents meetings and events.
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Opens and closes office or facilities for business.
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Guides and trains staff on processes and software.
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Creates and maintains records in accordance with rules and regulations. Responds to records requests.
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Utilizes a variety of software and web-based systems.
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Regular attendance is a necessary and essential function.
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Performs other duties as assigned.
Supervisory Responsibilities
- No supervisory authority. Work does require providing guidance and training to others.
Human Collaboration and Job Impact - This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on organization, the department or unit objectives, the output of services, or employee or public satisfaction
- Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contact may require considering different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.
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Interactions have limited impact on the organization in terms of time, money, or public/employee relations.
Fiscal Responsibility
- Position has limited fiscal responsibility.
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May assist in the collection of data in support of recommendations for departmental budget allocations. May monitor division- or program/promotional-level budgets and expenditures.
Education and Experience - An equivalent combination of education, training and experience will be considered
Education and Experience
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High school diploma or equivalent.
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3 to 5 years’ experience in administrative support, customer service, and/or records/fiscal administration
Licenses or Certifications
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Depending on assignment, may require department-specific certification.
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Valid driver’s license or reliable transportation to travel to events, meetings, etc.
Knowledge, Skills and Abilities which may be representative, but not all-inclusive of those commonly associated with this position
Knowledge of:
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Basic business English usage, including the meaning and spelling of words, rules of composition, and grammar.
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Office practices and administrative procedures, records management, and administration techniques and procedures.
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Financial record-keeping practices and/or inventory control methods.
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Grant and contract administration processes and procedures.
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Common business software applications such as Microsoft Office.
Skill in:
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Communicating verbally and in writing to meet the audience’s needs.
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Applying active listening and asking questions for understanding.
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Collecting, organizing, and analyzing complex and/or technical data.
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Creating and maintaining detailed and accurate records.
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Typing and/or data entry with minimal errors.
Ability to:
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Recognize, analyze, and solve a variety of problems.
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Handle difficult and stressful situations with professional composure and maintain effective interpersonal relationships.
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Provide high levels of effective customer service.
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Monitor budget and work within the constraints of that budget.
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Exercise sound judgment in making critical decisions.
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Regularly use a computer, software, phone, and related office equipment.
DISTINGUISHING CHARACTERISTICS:
- Level II is the highest, non-supervisory classification in the Administrative Support job family. Incumbents in this level may assist in coordinating the work of other administrative staff.
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job
Work Environment:
Office or similar indoor environment – Frequently or Often
Outdoor environment – Sometimes
Exposures:
Individuals who are hostile or irate – Sometimes
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- This position is relatively free from unpleasant environmental conditions or hazards and is generally sedentary.
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Incumbents may be required to exert up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly, having to move objects.
Hours/Days
Monday to Friday 8:00 am to 5:00 pm
Starting Salary
$39,250 to $48,298 Minimum to Midpoint; Commensurate with training and experience.
Number of Positions Available
1
Deadline to Apply
08/21/2026
Special Instructions to Applicants
The City of Columbia’s Parks and Recreation Department is seeking an experienced customer service professional to serve as an Administrative Technician II in the P&R Administration office. This full-time position, scheduled Monday to Friday from 8:00 a.m. to 5:00 p.m. with varying nights and weekends as needed, offers a salary range of $39,250 to $48,298. The department is looking for someone with strong customer service and time management skills, high attention to detail, and the ability to multitask in a fast-paced environment. The duties of the position include opening and closing the office, assisting the public with facility rentals, class, program, and sports league registrations, providing general park information, and processing weekly bank statements and financial reconciliations. This position is ideal for a motivated professional who thrives in a dynamic, service-focused environment.
Notice to Applicants
Individuals needing accommodation to apply may call 573.874.CITY (2489)
TTY: 711 (MO RELAY)
THE CITY OF COLUMBIA IS A MERIT, AFFIRMATIVE ACTION, EQUAL OPPORTUNITY EMPLOYER: MALE / FEMALE
THE CITY OF COLUMBIA REQUIRES PRE-EMPLOYMENT DRUG TESTING
The City of Columbia participates in the federal E-Verify work authorization program
