Top 295 Support & client services managers Jobs in Columbia, Mo

Assistant General Manager
Digs Dog Care —Columbia, MO
- Full-time
- Recruiting
- Senior level
- Leadership
- Dental insurance
- 401(k) 4% Match
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Path Forward Program Advisor
Love Columbia —Columbia, MO
- $45,000 - $50,000 a year
- Email
- Mid-level
- Office
- Master's degree
- Health insurance
- Paid time off
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Account Manager
Barnes & Noble Education, Inc. —Columbia, MO
- $18.50 an hour
- Full-time
- Microsoft Excel
- Sales
- Marketing
- Disability insurance
- Health insurance
Social Worker/Case Manager
Missouri Alliance for Children & Families —Columbia, MO
- $46,000 - $49,000 a year
- Full-time
- Background check
- Clean driving record
- Word processing
- Paid holidays
- Health insurance
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Program Manager
Unlimited Opportunities, Inc. —Boonville, MO
- $60,000 - $64,000 a year
- Full-time
- 18 years or older
- Experience working with individuals with developmental disabilities
- Mid-level
- Health insurance
- Dental insurance
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Foster Care Case Manager
KVC Health Systems —Columbia, MO
- $43,000 - $49,000 a year
- Full-time
- Office
- Administrative experience
- Driver's License
- 403(b) matching
- Mileage reimbursement
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2026 Management & Sales Training Program (Missouri District)
Sherwin-Williams —Columbia, MO
- $53,000 a year
- Weekends as needed
- 18 years or older
- Merchandising
- Ability to lift 50 pounds
Case Manager
KVC Health Systems —Columbia, MO
- $19.78 - $21.83 an hour
- Full-time
- Customer service
- Mid-level
- Residential
- 403(b) matching
- Paid parental leave
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12d
Technology Alignment Manager
GFI Digital —Columbia, MO
- Nights as needed
- Computer science
- Azure
- Computer Science
- Health savings account
- AD&D insurance
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5d
Occupational Therapist Home Health
Centerwell —Columbia, MO
- $54 - $76 an hour
- Full-time
- CPR Certification
- BLS Certification
- Physical & Rehabilitation Medicine
- Paid parental leave
- Paid holidays
2d
Veterinary Technician
Horton Animal Hospital-Discovery —Columbia, MO
- Overnight shift
- Mid-level
- Ability to lift 50 pounds
- 1 year
- Paid parental leave
- Paid holidays
Board Certified Behavior Analyst
Beacon Specialized Living —Columbia, MO
- $80,000 - $90,000 a year
- Weekends as needed
- Microsoft Excel
- Writing skills
- English
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Real Estate Agent with Training
House of Brokers Realty —Columbia, MO
- $30,000 - $95,000 a year
- Full-time
- Hybrid work
- 11+ years
- Children
- Mentoring
- Work from home
- Flexible schedule
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9d
Licensed Salon Manager
Sport Clips —Columbia, MO
- $65,000 - $110,000 a year
- Full-time
- Barbering License
- Cosmetology License
- Management
- Paid training
- Dental insurance
Quick Apply
Human Resources Support Specialist 1
Sodexo —Columbia, MO
- $21.13 - $27.34 an hour
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
- Paid holidays
- Health insurance
2d
Talent Acquisition Specialist (Columbia, Missouri Area)
Burrell Preferred Inc. —Columbia, MO
- $52,000 - $54,000 a year
- Full-time
- Hybrid work
- Background check
- Customer service
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply
Assistant Community Manager
Asset Living —Columbia, MO
- $23 - $24 an hour
- Overtime
- Mid-level
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Disability insurance
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Administrative Specialist
Brown & Root —Columbia, MO
- 5 years
- Office
- Administrative experience
- AD&D insurance
- Health insurance
Quick Apply
Leasing Manager
Intrinsic Development —Columbia, MO
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- Training & development
- Communication skills
Quick Apply
Community-Based Support Manager
Avant Supported Living —Columbia, MO
- Full-time
- Google Workspace
- Computer literacy
- Mid-level
Quick Apply

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support & client services managers jobs near columbia, mo

Assistant General Manager

Digs Dog Care -
Columbia, MO

Quick Apply

Job Details

Full-time

Benefits

Dental insurance
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Customer communication
Pet injury prevention protocols
Employee relationship building

Full Job Description

About Digs Dog Care, Columbia

Digs Columbia is a premium dog care company offering DayPlay, Overnight Stays, Grooming, and Training across multiple locations nationwide. We're built on a simple belief: every pup deserves to feel safe, loved, and at home — and every team member plays a real role in making that happen. Our shared ownership program means employees don't just work here, they have a stake in it.

About the role

The Assistant General Manager plays a key role in guiding, supporting, and leading all team members to ensure smooth daily operations and deliver outstanding customer and teammate experiences. Staffing, retention, and morale all fall under this individual's responsibility, in addition to managing business outcomes such as financial performance and customer experience. The Assistant Store Manager will work with the Store Manager to build an understanding of the location’s progress and develop a strategic vision for the future and is expected to be a key leader in our operations organization, collaborating with operations leadership, setting strategic goals for operational efficiency and productivity, and owning the execution of our plan relative to our annual budget/goals.

Responsibilities

Digs values and promotes a respectful, positive, and professional work environment, and all teammates are expected to adhere to this. This role is a leadership position in the organization and will be critical in developing the culture of Digs. Additionally, you are accountable for the following:

Elevate the Standard of Care

Meeting Digs and local Department of Agriculture standards in the cleanliness, maintenance, upkeep, and safety of the facility for our pups, team members, and customers
Staffing – Supporting the General Manager to always ensure adequate shift coverage, while adhering to scheduling and labor guidelines
Monitor key performance indicators for operational standards and take action to drive improvements in service delivery
Maintain Digs' focus of “Treat our Pup Parents like Family” by upholding excellent customer service metrics such as 1Net Promoter Score and customer feedback on Google and social media

Core Financials

Feels accountable for the profit & Loss (P&L) of the location by partnering with the General Manager to ensure alignment with budget goals, specifically in areas such as labor, maintenance, cost of goods, and other controllable expenses
Analyze past, present, and future operating performance against budget and goals, and collaborates with the General Manager to formulate a plan to address misses as necessary
Devise strategies to ensure program growth by identifying and implementing process improvements that maximize output and minimize costs. Thinks and acts like an owner

Business Health

Build mutually beneficial relationships with local vet hospitals, rescues, shelters, local businesses, local contractors, and local Department of Agriculture representatives
Support the execution of Digs, marketing plans, and implement local market plans, such as community events and B2B outreach
Achieve location goals for new customer acquisition and engagement, with measurables such as Meet and Greets and Net New Customers

Building a Team

Supports the General Manager in managing a team 5-20+ direct reports by assisting with the full employee life cycle from hiring and onboarding to training, performance management, and professional development
Learns how to support a team and ensure that every team member has the tools, training, and support they need to succeed in their roles.
Leverage all available resources at Digs to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment

Qualifications

These qualifications and experiences help ensure that an Assistant General Manager can maintain high standards of care and safety, create a welcoming environment for pets and owners, and lead a team dedicated to excellent pet care and customer service. You're right for this role if you can demonstrate competencies in the following areas:

Ability to be on-site 5 days per week and be available to support the team at all times

Animal Care Knowledge & Experience

Prior experience working with animals in a professional setting and familiarity with animal behavior, handling, and basic health needs
Pet First Aid and Safety: ability to recognize signs of distress or illness in animals and manage minor injuries or emergencies. Certification in pet CPR and first aid is not required, but it is a nice-to-have
Knowledge of health and sanitation standards for animals, including facility cleanliness and hygiene practices to prevent disease spread

Leadership and People Development

Experience training and supervising staff, particularly in animal handling, safety, and customer service
Ability to motivate and lead a team, with experience setting clear expectations, providing constructive feedback, and upholding high standards of care and service. Must also be capable of handling challenging situations, including conducting termination conversations when performance does not meet Digs standards

Pet-Parent Centric Approach

Takes pride in making every interaction with pet parents exceptional, and navigates difficult conversations with poise and integrity
Experience in client-facing roles, including handling client inquiries, addressing concerns, and ensuring satisfaction

Business Acumen

Basic knowledge of budgeting, inventory control, and cost management to help the location remain profitable and efficient
Capable of analyzing metrics and drawing insights that drive results

Operations Excellence

Monitors progress against key performance indicators and applies constructive feedback to drive performance
Regularly improves processes that increase productivity, reduce waste, and improve compliance and safety
Leads with a continuous improvement mindset to share best practices with the Digs operations team

Adaptability and Resilience

Ability to stay calm in stressful situations, such as pet emergencies or client complaints, and find effective solutions
Flexibility to adjust to changing needs, unexpected situations, and varying personalities and behaviors

Communication & Influence Skills

Establishes strong professional relationships with different personalities; takes pride in ensuring information flows effectively throughout the team
Articulates expectations to the team and provides constructive feedback on all job duties
Ability to clearly communicate pet care instructions and facility policies to pet owners, as well as provide updates on their pets' well-being

What to Expect When Applying

Phone screening regarding your application
An in-person interview to meet the team, tour the location, and get a glimpse of what your day-to-day will be like.

What We Offer

At Digs, we take care of our pack. Medical, dental, and vision benefits kick in shortly after your start date, and at 90 days, you're eligible for a 401(k) with up to 4% company match. After one year, you can join our DigIn Shared Ownership Program — because we believe the people who build Digs should share in its success. Many locations also offer teammates discounted DayPlay as a little extra perk. Compensation package includes a quarterly bonus tied to location performance after successful completion of a 90-day training program.

Digs Dog Care is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We are committed to diversity and inclusion and encourage all qualified individuals to apply.

Quick Apply

Refine Your Search

support & client services managers jobs in columbia, mo

Assistant General Manager

Path Forward Program Advisor

Account Manager

Social Worker/Case Manager

Program Manager

Foster Care Case Manager

2026 Management & Sales Training Program (Missouri District)

Case Manager

Technology Alignment Manager

Occupational Therapist Home Health

Veterinary Technician

Board Certified Behavior Analyst

Real Estate Agent with Training

Licensed Salon Manager

Human Resources Support Specialist 1

Talent Acquisition Specialist (Columbia, Missouri Area)

Assistant Community Manager

Administrative Specialist

Leasing Manager

Community-Based Support Manager

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