Responsibilities include, but are not limited to the following: The Project Manager provides support for site development and coordinate delivery of communication infrastructure projects. This role focuses on managing subcontractors, coordinating across disciplines, and ensuring projects progress efficiently from early development through construction readiness. The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a face-paced telecommunications environment.
- Serve as the primary point of contact for clients throughout the project lifecycle, ensuring alignment of scope, schedule, and expectations.
- Lead project kickoff meetings and provide regular status updates, maintaining transparency on progress, milestones, and risks.
- Coordinate multi-disciplinary teams, including civil, structural, electrical, and site development, to ensure integrated project delivery.
- Manage and coordinate subcontractors supporting site development, including environmental, permitting, survey, and construction services.
- Assign and prioritize work, monitor production schedules, and balance team workloads to ensure timely project delivery.
- Track project schedules, milestones, and deliverables to maintain progress and meet deadlines.
- Review project scopes and engineering deliverables to ensure accuracy, completeness, and alignment with client requirements.
- Facilitate coordination between internal teams, subcontractors, and clients to support efficient project execution.
- Identify risks and proactively develop solutions to keep projects on schedule and within budget.
- Support permitting and regulatory coordination in collaboration with subject matter experts.
- Ensure project documentation, reporting, and deliverables meet client and regulatory requirements.
Corporate and Department Planning. Corporate planning contributes to or supports planning activities that affect the entire organization. Department planning entails establishing specific goals, budgets, staffing plans, and timelines that align with the department’s objectives.
- Assist in developing and maintaining comprehensive project plans, schedules, and budgets aligned with telecommunications infrastructure delivery stands and company objectives.
- Participate in strategic planning initiatives and contribute to department goals related to project delivery excellence and client satisfaction.
- Support capacity planning and resource forecasting for telecommunications and site development projects.
Measures
a. Projects delivered on time and within budget.
b. Annual department planning goals achieved and documented.
Business Development – Marketing and Sales. Process of identifying, creating, and expanding opportunities that drive growth.
- Serve as the primary point of contact for clients throughout the project lifecycle, ensuring alignment of scope, schedule, and expectations.
- Provide support with project scope, feasibility assessments, preliminary budgets, and delivery strategies for telecommunications proposals.
- Develop and maintain strong client relationships to support repeat business, referrals, and contract expansions.
- Document client requirements and translate them into actionable project plans.
Measures
a. Number of new telecommunications projects secured or proposals supported.
b. Client retention and contract renewal rates.
Project Administration. Coordinate, organize, and support projects to ensure they are complete, on time, within scope, and on budget. Focuses on administrative, documentation, and communication that enable teams to work efficiently and achieve objectives.
- Assist in developing detailed project scopes, work breakdown structures, schedules, and resource plans for telecommunication site development projects.
- Track project schedules, milestones, and deliverables; maintain progress visibility and meet established deadlines.
- Coordinate multi-disciplinary teams, including civil, structural, electrical, and site development, to ensure integrated project delivery.
- Manage and coordinate subcontractors supporting site development, including environmental, permitting, survey and construction services.
- Facilitate coordination between internal teams, subcontractors, and clients to support efficient project execution.
- Provide regular status updates to clients and stakeholders, maintaining transparency on progress, milestones, and risks.
- Manage project scope and implement scope changes through formal change control processes.
Measures
- Project completion within approved budget.
- Schedule adherence and milestone achievement.
- Number of projects managed concurrently with successful outcomes.
- Change order management and scope creep prevention effectiveness.
Technology. Application of technical knowledge and the use of specialized tools, software, or systems are required to perform job tasks efficiently and meet organizational goals.
- Utilize project management software to plan, track, and report on project progress.
- Manage project documentation using company systems and maintain version control.
- Stay current with emerging project management technologies and tools that enhance efficiency and client value.
Measures
- Proficiency in required project management software and systems.
- Timely and accurate project reporting and dashboard updates.
- Effective use of telecommunications coordination tools and platforms.
Quality Assurance and Quality Control (QA/QC). The process and inspections used to ensure that all work meets established standards, specifications, and client requirements through the prevention, detection, and correction of errors.
- Review project scopes and engineering deliverables to ensure accuracy, completeness, and alignment with client requirements.
- Assist in establishing and enforcing quality standards for all project deliverables, including drawings, reports, and coordination documents.
- Identify risks and proactively develop solutions to keep projects on schedule and within budget.
- Ensure project documentation, reporting, and deliverables meet client and regulatory requirements.
- Verify that all regulatory and permitting requirements are met and documented.
Measures
- Client satisfaction with deliverable quality and completeness.
- Quality audit results and compliance documentation.
- Regulatory compliance and permitting accuracy.
Human Resources and Office Management. Supports the organization's resources and facilitates smooth administrative operations, enabling efficient operations.
- Mentor and develop junior project managers, project coordinators, and team members to build organizational capability.
- Participate in recruitment and onboarding processes for project team members and subcontractors.
- Coordinate office and field resources to support project execution and team productivity.
- Maintain positive workplace culture and support employee engagement initiatives.
Measures
- Team member development progress.
- Subcontractor performance and compliance ratings.
Continuing Education – Annual training programs that support company objectives and employee growth.
- Maintain current knowledge of telecommunications infrastructure, site development best practices, and project management methodologies
- Stay informed on permitting and regulatory processes.
- Participate in company training programs and professional development opportunities.
- Share knowledge and mentor team members on project management best practices and industry updates.
Measures
- Annual training hours completed.
- Industry knowledge demonstrated in project delivery and problem solving.
- Participation in knowledge-sharing and mentoring activities.
Special Project and Assignments
- Assumes responsibilities for special assignments delegated by the Director of Engineering and A/E Program Manager.
Education and Experience
- High school diploma required; Associate degree preferred.
- Minimum 5+ years of experience in telecommunications project management, infrastructure coordination, or site development.
- Demonstrated experience managing multiple subcontractors and coordinating multi-disciplinary teams.
- Strong understanding of project delivery for telecommunications or infrastructure projects.
- Proficiency with project management software.
- Ability to manage multiple projects and priorities simultaneously.
- Excellent communication, organization, and problem-solving skills.
- Experience with client facing coordination and stakeholder management.
- Experience with new site builds for telecommunications tower projects.
- Experience with tower development, fiber, or wireless infrastructure projects.
- Familiarity with permitting and environmental processes.
Work Environment and Physical Demands
The characteristics described below are representative of those encountered while performing the essential functions of this position. When properly requested and when feasible, reasonable accommodation will be provided to enable individuals with disabilities to perform essential job functions.
- This job is essentially a sedentary role; however, standing, walking, sitting, reaching with hands and arms, stooping or kneeling, talking, and hearing are required.
- Occasionally lift and/or move up to 25 pounds.
- This job operates in a professional office environment.
- Overtime may be necessary as workloads dictate. This may include weekdays, weekends, and/or holidays.
- Due to the collaborative nature of this position and accessibility for in-house and on-site client meetings, it is essential that the work be performed in the office and during regular business hours.
- Some travel may be required. The employee may occasionally be exposed to wet and/or humid conditions, high places, fumes, or airborne particles, outside weather conditions, extreme cold, extreme heat, and the risk of electrical shock.
Supervisory Responsibilities
This position does not have any supervisory responsibilities.
