Careers at DPH: Work that makes a difference!
Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity
"Headquarters Negotiable"
Under the general supervision of the Clinical Services Bureau (BCS) Director, the Clinic Operations Section Director directs planning, implementation, and evaluation of statewide traditional and non-traditional DPH clinic operations; collaborates closely with the Quality Assurance and Administration, Service Delivery, and Program Integration Section Leads, other Health Programs bureaus, the Professional Practice Section of the Health Collaboration Branch, Pharmacy, and statewide leadership to ensure effective and efficient monitoring, implementation, and delivery of client services across all programs.
Operational Leadership
Provides strategic leadership for clinic operations site and building technical needs, to include special projects related to construction. Ensure program procedures are in place and site operations follow established standards. Coordinate with other Bureaus and Sections, to include Finance and Operations, to monitor site activities to ensure compliance with standards, policies, and procedures, standing orders, and state, and federal laws. Ensure that site related audits are performed as indicated and action plans are followed. Collaborate and coordinate area training days and engagement activities; serves as the county partner contract services liaison, providing letters of support, memoranda of agreement, and contracts as needed. .
Clinic and Mobile Health Unit Oversight
Provides oversight and supervision for Clinic Operations Directors and health department staff. Maintain awareness of site needs through deliberate coordination with operations directors, health department managers, and other on-site supervisors. Maintain routine meetings to ensure coordination of admin and service delivery staff to meet program/scheduling needs. Collaborate with lab, pharmacy, procurement, and logistics to ensure continuity and consistency of site services. Maintain awareness of mobile health unit needs to include staffing, scheduling, and liaison to communicate technical needs.
Performance Management
Coordinates with Quality Assurance, HPB Coordination, Program Integration, and Service Delivery sections to monitor available data for productivity and access to services and CQI principles to ensure high-quality DPH client services through adherence to current program policies and compliance with federal cooperative agreements; Monitors trends for processes within clinics for successes and weaknesses and makes adjustments for improvements as indicated.
Public Health Preparedness and Emergency Response
Participate in disaster preparedness activities, training and planning to include including outbreak management, shelter operations, expanded EPI team activities, and mass dispensing/vaccination efforts. Provide strategic direction and planning for emergencies, outbreaks and public health priorities as requested. Assures emergency procedures, staffing, mock drills and staff training is documented at each site. Ensures health department and Mobile Health Unit readiness through planning, staff training, and maintenance of supplies.
Other duties as assigned.
State Minimum Requirement: A bachelor's degree and relevant program management experience.
Agency Additional Requirements: Bachelor’s degree with five (5) years of progressive program management and supervisory experience. Proven track record of driving strategic and tactical program initiatives, leading cross-functional teams, and delivering measurable organizational impact. Experience administering public health-related programs and services within clinical settings and proficiency in Microsoft Office (Word and Excel) are required.
Knowledge of management principles, government processes, and organizational structure. Skilled in applying rules and regulations, managing staff, and fostering relationships with state, federal, and private organizations. Strong written and verbal communication. Familiar with Medicaid and SC DHHS program requirements. BLS and First Aid certification required within six (6) months.
Ability to work extended hours as needed. Valid driver's license is required. Work may require travel and periodic overnight travel may be required. This position involves work with Personally Identifiable Health Information (PHI) and requires employee to maintain an up-to-date HIPAA and data security and confidentiality training at all times. Available to assist during times of public health emergency and outbreak response efforts: participates in agency/ division preparedness efforts and responds to response operations as outlined in the DHEC Emergency Plans, which may include staffing of shelters, triage and/or subject to be on call 24/7.
Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
"Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate."
Master's degree in public health, health care administration, nursing or other related field. At least ten (10) years of experience supervising large teams in a health care system/setting. Knowledge of state and federal laws, rules and regulations pertaining to section and bureau activities. Knowledge of public health administration principles and practices relative to section and bureau activities.
EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.
REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.
STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.
DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.
The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:
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15 days Annual (Vacation) Leave per year
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15 days Sick Leave per year
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13 Paid Holidays
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Paid Parental Leave
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Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
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S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
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Retirement benefit choices *
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State Retirement Plan (SCRS)
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State Optional Retirement Program (State ORP)
- Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.
