Top 24 Dispatch operator Jobs in Columbia, Sc

Dispatch Manager
Active Day —Columbia, SC
- Weekends as needed
- Microsoft Excel
- HIPAA
- Mid-level
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6d
Dispatcher
Cassell Brothers Heating & Cooling —Irmo, SC
- $17 - $22 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
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6d
Police Dispatcher
State of South Carolina —Richland County, SC
- Full-time
- Pass drug screening
- Typing
- In-person
- Paid parental leave
- Paid holidays
Dispatcher
Trimac Transportation —Lexington, SC
- Full-time
- Customer service
- Mid-level
- Office
- Paid holidays
- Health insurance
Police Dispatcher
University of South Carolina —Richland, SC
- $52,445 - $58,400 a year
- 12 hour shift
- Pass drug screening
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Operator-Emergency Communication Center FT, Nights
Prisma Health —Columbia, SC
- Full-time
- Word processing
- Mid-level
- 3 years
Logistics Analyst
Republic Services —Columbia, SC
- Full-time
- Mid-level
- Leadership
- 2 years
- AD&D insurance
- Employee stock purchase plan
Logistics Field Support Rep - Midlands
C.R. Jackson, Inc. —Columbia, SC
- Weekends as needed
- Background check
- Construction site
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
7d
Customer Service & Logistics Specialist I
Luck Stone Corporation —Ridgeway, SC
- From $21.77 an hour
- Background check
- Microsoft Outlook
- Word processing
- Paid holidays
- Disability insurance
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Mechanic/Dispatcher/Equipment Maintenance
ProMobile —Lexington, SC
- From $20 an hour
- Full-time
- Mechanic experience
- Mid-level
- Driver's License
- 401(k)
- Paid time off
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Re-Hire Communications Specialist III (Dispatcher)
State of South Carolina —Blythewood, SC
- $37,200 - $59,500 a year
- 12 hour shift
- 18 years or older
- Computer literacy
- Pass drug screening
Dispatcher – Plumbing & HVAC
Kay Plumbing Heating & Cooling —Lexington, SC
- $16 - $18 an hour
- Email
- Office
- Residential
- Plumbing
- Paid holidays
- Health insurance
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Customer Service Coordinator
TQL —Columbia, SC
- From $16.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
Operation Supervisor II
GFL Environmental —Columbia, SC
- Dedicated
- Management
- Mid-level
6d
Ford-Mobile Service Coordinator
Classic Ford Lincoln - Columbia —Columbia, SC
- $3,800 - $4,800 a month
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch
VGN TRUCKING INC —United States
- $3,000 - $4,000 a week
- Full-time
- CDL A
- Mid-level
- Clean MVR report
- Fuel card
- Referral program
Quick Apply
6d
Urgently Owner Operators Wanted- Power Only/ Drop & Hook| No force dispatch | Flexible Home Time
Troykafood LLC —United States
- $8,000 - $15,000 a week
- Urgently hiring
- Background check
- Dedicated
- Owner-operator
- Paid training
- Fuel card
Quick Apply

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Dispatch Manager
Active Day —Columbia, SC
Monitor live operations (late runs, no-shows, will-calls, add-ons) and direct dispatchers to make timely adjustments.
Quick Apply
6d
Dispatcher
Cassell Brothers Heating & Cooling —Irmo, SC
Using telephones and/or text messages to contact technicians, field supervisors, and managers. Relaying information such as work orders to technicians, field…
$17 - $22 an hour
Quick Apply
6d

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3rd Shift Transportation Coordinator
Medline Industries —West Jefferson, OH
Primary goal of position includes but is not limited to answering OSIs, answering inbound calls from sales reps and other Medline employees.
From $25.75 an hour
1d
Transportation Supervisor
Cardinal Transportation LTD —Columbus, OH
Responds to email, answers phones, coach’s drivers and office personnel, distributes pertinent information to staff. 1-year professional driver experience.
$23 - $27 an hour
Quick Apply

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Dispatch Manager

Active Day -
Columbia, SC

Quick Apply

Job Details

Full-time
6 days ago

Qualifications

High school diploma or GED

Full Job Description

**DAILY PAY AVAILABLE**

Active Day has an available opportunity for a Dispatch Manager to join our team.

APPLY TODAY!

Job Summary
The NEMT Dispatch Manager oversees the dispatch department for non-emergency medical transportation (NEMT) services. This role is responsible for managing dispatch staff, ensuring effective trip scheduling and real-time coordination, and maintaining high standards of on-time performance, customer service, and compliance. The Dispatch Manager works closely with drivers, operations leadership, brokers, and facilities to ensure safe and efficient transportation for all passengers.
Qualifications

High school diploma or GED required; some college or formal training in transportation, logistics, or healthcare preferred.
3+ years of experience in dispatch, call center, NEMT, paratransit, or transportation operations required.
1–2+ years of supervisory or lead experience in a dispatch or call center environment strongly preferred.
Experience with NEMT brokers, paratransit, or medical transportation contracts is a plus.
Strong leadership, team-building, and coaching skills.
Solid understanding of dispatch operations, trip scheduling, and routing principles.
Proficiency with dispatch/scheduling software, GPS tools, and standard office applications (Excel, Word, email).
Excellent communication skills (verbal and written) and a professional phone manner.
Strong problem-solving and decision-making abilities in a fast-paced, time-sensitive environment.
High attention to detail and accuracy in data entry, documentation, and reporting.
Customer-service focused and compassionate toward the needs of passengers and healthcare partners.
Calm, organized, and effective under pressure, especially during service disruptions or high call volume.
Reliable, ethical, and committed to safety, compliance, and quality service.
High call volume and real-time operational demands.
Ability to work a flexible scheduled: May require shift work, including early mornings, evenings, weekends, and holidays, as well as on-call support depending on operation size.
Ability to speak clearly and hear well enough to perform dispatch and supervisory duties.

Job Responsibilities

Oversee daily dispatch operations, including trip assignment, routing, and real-time monitoring.
Ensure trips are scheduled and dispatched in accordance with company policies, broker rules, and regulatory requirements.
Monitor live operations (late runs, no-shows, will-calls, add-ons) and direct dispatchers to make timely adjustments.
Develop and implement routing strategies to improve on-time performance and reduce deadhead, mileage, and wait times.
Hire, train, schedule, and supervise dispatchers and call-takers.
Provide daily direction, coaching, and support to dispatch staff.
Conduct regular performance evaluations and address performance or attendance issues as needed.
Promote a positive team environment focused on communication, accountability, and customer service.
Ensure dispatchers provide professional, courteous, and accurate information to drivers, passengers, facilities, and brokers.
Handle escalated calls and complex service issues that dispatchers cannot resolve.
Coordinate closely with Driver Management/Transportation Management on staffing, coverage, and service concerns.
Support clear communication between dispatch, drivers, and other departments (Maintenance, HR, Billing, etc.).
Ensure dispatch operations comply with HIPAA, ADA, DOT, state/local NEMT regulations, and broker guidelines.
Verify that special needs (wheelchair, stretcher, bariatric, escorts, oxygen, etc.) are correctly noted and accommodated in scheduling.
Support incident management by documenting and communicating service issues, accidents, or complaints to appropriate leadership.
Reinforce safety protocols with dispatch staff and drivers (e.g., no routing drivers into unsafe conditions, proper trip notes, etc.).
Oversee effective use of dispatch software, GPS/AVL, and communication systems (phones, radios, tablets/apps).
Identify and troubleshoot issues with systems and processes that affect dispatch performance.
Develop or refine standard operating procedures (SOPs) for scheduling, will-calls, cancellations, and same-day changes.
Participate in or lead projects to improve efficiency, service quality, and data accuracy.
Track and analyze key metrics such as on-time performance, call answer times, hold times, trip denials, and dispatch errors.
Provide regular reports and updates to Transportation Manager/Director of Operations.
Use data to identify trends, training needs, and opportunities for process changes.
Support contract and broker reporting requirements as needed.

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Refine Your Search

dispatch operator jobs in columbia, sc

Dispatch Manager

Dispatcher

Police Dispatcher

Dispatcher

Police Dispatcher

Operator-Emergency Communication Center FT, Nights

Logistics Analyst

Logistics Field Support Rep - Midlands

Customer Service & Logistics Specialist I

Mechanic/Dispatcher/Equipment Maintenance

Re-Hire Communications Specialist III (Dispatcher)

Dispatcher – Plumbing & HVAC

Customer Service Coordinator

Operation Supervisor II

Ford-Mobile Service Coordinator

CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch

Urgently Owner Operators Wanted- Power Only/ Drop & Hook| No force dispatch | Flexible Home Time

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