Top 7 Entry level tech support Jobs in Columbia, Sc

Technical Support Representative
Cognito Forms —Columbia, SC
- $25 - $28 an hour
- Online Application
- Hybrid work
- Office
- Bachelor's degree
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite
Software Technology Inc —Columbia, SC
- Full-time
- Office
- High school diploma or GED
- In-person
Quick Apply
Help Desk Technician
Gateway Supply LLC —Columbia, SC
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
NOC Technician I
Segra —Columbia, SC
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Scripting
- Health savings account
- Paid holidays
Quick Apply
12d
Product Support Specialist
CompuGroup Medical —Columbia, SC
- Full-time
- Hybrid work
- Research
- Windows
- 1 year
- Health insurance
- Dental insurance
NOC Technician - Columbia, South Carolina
DartPoints —Columbia, SC
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Life insurance
Quick Apply

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Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite
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Our Technical Support representatives play a vital role in delivering exceptional technical support while driving sales through service solutions.
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Technical Support Representative

Cognito Forms
Columbia, SC

Quick Apply

Job Details

Full-time
$25 - $28 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Teamwork
Email customer support
Managing clients in a customer support role
Bachelor's degree
Attention to detail
Technical Proficiency

Full Job Description

Technical Support Representative

Who we are

Cognito is a fast-growing SaaS company empowering users to quickly build forms – and form-driven business solutions – by themselves. No developer necessary.

Who you are

We’re looking to add an ambitious and hardworking Technical Support Representative to help empower our customers in building their custom forms and business solutions.

This is a software product support position. This position is different than your typical Customer Support role. This position is best suited for someone with a knack for learning new software and for solving problems. You should enjoy working with people and maintaining a patient and pleasant demeanor with customers. After all, you will be conversing with customers via email to solve complex technical challenges while building rapport with a diverse community of customers all over the world.

What you’ll be doing

Working with our team to give our customers the best support possible, including troubleshooting issues and helping manage feature requests.
Learning everything there is to know about Cognito Forms to help customers successfully build forms and creatively overcome challenges.
Onboarding new customers quickly and efficiently, while discovering ways to improve our customer experience.
Using a helpful attitude and clear communication skills to engage with customers daily.
Helping prospects and customers find the appropriate support videos, help content, and blog posts to achieve their form-building objectives.

What you should bring to the table

A bachelor’s degree and 1-2 years of customer-facing experience in a high-tech environment.
Polite and professional demeanor with excellent written and verbal communication skills.
Excellent teamwork skills and the ability to perform in a fast-paced, diverse environment with demanding market needs.
The ability to remain motivated, detail-oriented, highly organized, and able to handle a variety of tasks and responsibilities effectively with a high level of quality.
A quick learner with a strong technical aptitude.
Previous technical support experience.

What you can expect in return

A competitive salary
Health insurance and other benefits
401k retirement plan with company match
Company provided cell phone
24 paid days off as a new employee
Hybrid work schedule – a mix of in office and work from home
A relaxed and flexible work environment
A great team to work with and learn from
Team outings and planned get-togethers
A fun and functional office in the heart of Columbia’s arts and technology district

Please apply at: https://www.cognitoforms.com/company/4/careers/technical-support-representative

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Compensation Package:

Hourly pay

Work Location: Hybrid remote in Columbia, SC

Quick Apply

Refine Your Search

entry level tech support jobs in columbia, sc

Technical Support Representative

Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite

Help Desk Technician

NOC Technician I

Product Support Specialist

NOC Technician - Columbia, South Carolina

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