Top 55 Help desk Jobs in Columbia, Sc

IT Hardware Technician
Cumming Group —Columbia, SC
- $20.72 - $26.23 an hour
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
11d
IT Support Technician
Palmetto Infusion —Columbia, SC
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
5d
Desktop Support Analyst
DCM Services —Columbia, SC
- $50,000 - $60,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
3d
Help Desk Analyst Interm
Southern Farm Bur Cas Ins Comp —Columbia, SC
- Hybrid work
- Clean driving record
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Analyst
Nelson Mullins Riley & Scarborough, LLP —Columbia, SC
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite
Software Technology Inc —Columbia, SC
- Full-time
- Office
- High school diploma or GED
- In-person
Quick Apply
IT Operations Analyst III Technology Adoption Analyst (US)
TD Bank —Columbia, SC
- $25.75 - $41.50 an hour
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Paid time off
4d
IT Services Specialist III #26-086
State of South Carolina —Richland County, SC
- $45,300 - $61,100 a year
- Monday to Friday
- System design
- Mid-level
- Office
- Disability insurance
- Health insurance
IT HELPDESK MANAGER
City of Columbia —Columbia, SC
- $61,767 - $78,753 a year
- Full-time
- Management
- Basic math
- English
Software Support Specialist
CompuGroup Medical —Columbia, SC
- $18 - $20 an hour
- Full-time
- Hybrid work
- Research
- Windows
- Scripting
- Health insurance
- Dental insurance
Help Desk Technician :: Columbia, SC
Software Technology Inc —Columbia, SC
- 5 years
- Windows
- Senior level
Quick Apply
Service Center Support Desk Analyst
BAE Systems Inc. —Columbia, SC
- $53,122 - $90,306 a year
- Weekends as needed
- Computer science
- Computer Science
- Research
- Health savings account
- Paid holidays
12d
Desktop Support Technician - Columbia, SC
Software Technology Inc —Columbia, SC
- Mid-level
- High school diploma or GED
- 4 years
Quick Apply
Endpoint Technician II
State of South Carolina —West Columbia, SC
- $57,700 - $103,900 a year
- Weekends as needed
- Computer Science
- System design
- Mid-level
8d
NOC Technician - Columbia, South Carolina
DartPoints —Columbia, SC
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Life insurance
Quick Apply
IT Supervisor II - End User Support
State of South Carolina —Richland County, SC
- $80,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
8d
IT HELPDESK MANAGER
City of Columbia, SC —Columbia, SC
- $61,767 - $78,753 a year
- Full-time
- 6 years
- Computer Science
- Basic math
- Disability insurance
- Dental insurance
Software Support Specialist I
CompuGroup Medical —Columbia, SC
- Full-time
- Hybrid work
- Research
- Windows
- 1 year
- Health insurance
- Dental insurance
IT Support Engineer
Southeastern Freight Lines —Lexington, SC
- Full-time
- 5 years
- Research
- Analysis skills
Remote Field Technician - Columbia to Augusta
PruittHealth —Columbia, SC
- Full-time
- Background check
- Google Workspace
- Azure

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IT Hardware Technician

Cumming Group -
Columbia, SC

Apply Now

Job Details

Full-time
$20.72 - $26.23 an hour
11 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Records maintenance
Personal electronics repair
Laptop (troubleshooting support)
Hardware maintenance
Equipment troubleshooting
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
Hardware diagnostics

Full Job Description

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 10 rankings in ENR. With over 60 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless!

We are currently hiring an IT Hardware Technician to be based in our office in Columbia, SC . This is an entry level position and will provide internal support to our growing organization. The IT Hardware Technician will be responsible for imaging, configuring, and shipping in-house Windows 11 laptops following company processes and checklists. This includes installing and troubleshooting software, troubleshooting hardware issues, replacing components or coordinating with computer vendors to arrange for warranty repair.

Essential Duties & Responsibilities:

Image, configure and ship Windows 11 laptops.
Follow company processes and checklists to complete tasks consistently an accurately.
Configure Microsoft Office 365, including Outlook, Teams, and OneDrive.
Install 3rd party software.
Update the inventory system in relationship to the equipment being processed.
Work within our I.T. ticketing system to update laptop deployment tickets assigned to you.
Communicate via Email, MS Teams, ticketing system, phone, and in person within our I.T. team as well as Team Members across our company.
As needed, remote into Team Members computers while on the phone with them to assist with final setup, software installs, troubleshooting and resolving issues.
Use Active Directory and Azure Active Directory to retrieve information, assign permissions, reset passwords, etc.
Create shipping labels using UPS WorldShip, box laptops, peripherals, and other equipment.
Work with hardware vendors over the phone to troubleshoot issues or arrange for warranty repairs.
Accurately document instances of hardware failure, repair, installation, and removal.
Work in an I.T. helpdesk environment, including learning troubleshooting skills to assist with helpdesk matters.
Escalate tickets as necessary.
Additional duties may include processing, shipping and receiving of cell phones, computer accessories, printers, etc.
Other duties as assigned.
Attendance at work during normal business hours.

Knowledge & Skills Required:

Familiar with the Windows 11 OS.
Experience with the hands-on repair of damaged laptops and coordinating with vendors for in-warranty repair.
Good organizational and records keeping skills.
Good general troubleshooting skills.
Good written and verbal communication skills.
Ability to multi-task, prioritize, and work efficiently.
Ability to provide high level customer service to team members.

Preferred Education and Experience:

Education: High school diploma or equivalent & A+ or Dell Hardware certification in progress/received
Experience: 6 months to 1 year hands-on hardware repair of computer endpoint hardware
Preferred Certification:. CompTIA A+ in progress or certification received.

#LI-ML1

Cumming Group is committed to providing Equal Employment Opportunity in its personnel policies and practices. It is Cumming Group’s policy to recruit, hire, train and promote Team Members and applicants for employment without regard to race, color, creed, religion, age, sex, marital status, registered domestic partner status, genetic information, sexual preference, sexual orientation, gender (including gender expression and gender identity), pregnancy (including childbirth or related medical conditions, including breastfeeding), military service, national origin, ancestry, citizenship, physical disability, mental disability, veteran status or any other protected classification under federal, state, or local law. All such decisions are based on (1) individual merit, qualifications, and competence as they relate to the particular position, and (2) promotion of the principle of equal employment opportunity.

All other terms and conditions of employment, such as compensation, benefits, transfers, layoff, return from layoff, training, education, and social and recreational programs, are administered without regard to the characteristics described above. To this end, Cumming Group complies with all provisions of Title VII of the Civil Rights Act of 1964 as amended, all of the rules, regulations and relevant orders of the Secretary of Labor, and all similar state and local laws.

The salary range for this full-time role is $20.72-$26.23 per hour. Ranges are determined based on the position, geography, client and industry experience and level, and represent a good faith effort to provide a fair and equitable salary. This range reflects base salary only, and not the total compensation package. Cumming Group reserves the right to pay more or less than the posted range, depending on a candidate’s experience, skills, and qualifications, including client requirements.

In addition to base salary, Cumming Group offers a comprehensive benefits package including:

Medical
Dental Insurance
Vision Insurance
401(k)
401(k) Matching
Paid Time Off
Paid Holidays
Short and long-term disability
Employee Assistance Program

Apply Now

Refine Your Search

help desk jobs in columbia, sc

IT Hardware Technician

IT Support Technician

Desktop Support Analyst

Help Desk Analyst Interm

Help Desk Analyst

Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite

IT Operations Analyst III Technology Adoption Analyst (US)

IT Services Specialist III #26-086

IT HELPDESK MANAGER

Software Support Specialist

Help Desk Technician :: Columbia, SC

Service Center Support Desk Analyst

Desktop Support Technician - Columbia, SC

Endpoint Technician II

NOC Technician - Columbia, South Carolina

IT Supervisor II - End User Support

IT HELPDESK MANAGER

Software Support Specialist I

IT Support Engineer

Remote Field Technician - Columbia to Augusta

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