Top 352 Member experience specialist Jobs in Columbia, Sc

Patient Experience Specialist for the Brain Health Network
University of South Carolina —Richland, SC
- $40,269 - $58,390 a year
- Full-time
- Computer literacy
- HIPAA
- Administrative experience
- Health insurance
- Life insurance
11h
Store Team Member
Academy Sports —Columbia, SC
- Part-time
- Sales
- Merchandising
- Cash register
Network Community Outreach Specialist
University of South Carolina —Richland, SC
- $48,726 - $70,653 a year
- Full-time
- Mid-level
- Driver's License
- University
- Health insurance
- Life insurance
8d
Leave Specialist - REMOTE
Ryder System —Columbia, SC
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Guest Services Specialist I
Lexington Medical Center —West Columbia, SC
- PRN
- Computer literacy
- No experience needed
- Research
- 403(b) matching
- Disability insurance
1d
Retail Associate - Full Time
dd's Discounts Stores —Columbia, SC
- Full-time
- Merchandising
- Sanitation
- Ability to lift 25 pounds
Photo Specialist
Walgreens —Columbia, SC
- $15.00 - $17.50 an hour
- Weekends as needed
- English
- Fair chance
- Entry level
9d
Medical Records Technician (ROI)
US Veterans Health Administration —Columbia, SC
- $36,409 - $59,031 a year
- Online Application
- Background check
- High school
- Writing skills
- Paid parental leave
- Dental insurance
8d
Appeals Specialist I
State of South Carolina —Richland County, SC
- $41,602 - $52,003 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Paid holidays
Cash Application Specialist
McAngus Goudelock & Courie LLC —Columbia, SC
- Hybrid work
- English
- Mid-level
- Administrative experience
Quick Apply
1d
Community Health Worker
Your Health Organization —Columbia, SC
- $40,000 - $60,000 a year
- 12 hour shift
- Clean driving record
- Mid-level
- Travel
- Health savings account
- 401(k)
Quick Apply
Administrative Specialist II / Titles & Registration Specialist III - 191337
State of South Carolina —Richland County, SC
- $34,737 - $37,414 a year
- Extended hours
- Computer literacy
- Writing skills
- Research
- Paid holidays
- Disability insurance
5d
Relationship Specialist - Lexington
Grow Financial Federal Credit Union —Lexington, SC
- From $21 an hour
- Online Application
- Hybrid work
- Spanish
- Sales
- Basic math
- Paid holidays
- Health insurance
5d
Organizational Development Specialist
Palmetto Infusion —Columbia, SC
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Ability to walk for extended periods
- 5 years
- Health savings account
- Paid holidays
Equipment Specialist
State of South Carolina —Richland County, SC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
7d
Training Specialist II
BlueCross BlueShield of South Carolina —Columbia, SC
- 8 hour shift
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Inventory Specialist
Walgreens —Columbia, SC
- $17 - $20 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
Customer Relations Specialist
Agape Care Group —Columbia, SC
- Full-time
- Customer service
- Reliable transportation
- Associate's degree
- Health savings account
- Disability insurance
Quick Apply
5d
Veterinary Technician - Emergency Team Supervisor
South Carolina Veterinary Specialists & Emergency Care —Columbia, SC
- $24 - $35 an hour
- Weekends as needed
- Adults
- Mid-level
- 3 years
- Continuing education credits
- Health savings account
Quick Apply
Dentist
Dentists of Lexington —Lexington, SC
- $200,000 - $390,000 a year
- Full-time
- Dental office
- CAD
- Mid-level
- Health insurance
- Dental insurance

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Patient Experience Specialist for the Brain Health Network

University of South Carolina -
Richland, SC

Apply Now

Job Details

Full-time
$40,269 - $58,390 a year
11 hours ago

Benefits

Health insurance
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Posting Number

RTF00186PO26

USC Market Title

Patient Support Specialist

Link to USC Market Title

https://uscjobs.sc.edu/titles/156344

Business Title (Internal Title)

Patient Experience Specialist for the Brain Health Network

Campus

Columbia

Work County

Richland

College/Division

School of Medicine Columbia

Department

SOMC Brain Health

Anticipated Hiring Range

$40,269 - $58,390

Location of Vacancy

Part/Full Time

Full Time

Hours per Week

Work Schedule

Standard working schedule: 8:30am – 5:00pm
Must be willing to work a flexible schedule to meet the needs of the department.

Type of Staff Position

Staff Time-Limited (STL)

Basis

12 months

Job Search Category

Administrative

About USC

About University of South Carolina

From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.

Benefits for Research Grant or Time-Limited Positions Are Indicated Below

The University of South Carolina (UofSC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about UofSC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.

South Carolina Retirement

Yes

State Insurance Programs

Yes

Annual Leave

Yes

Sick Leave

Yes

Position Description

Advertised Job Summary

The Patient Experience Specialist serves as the first point of contact for patients, families, and visitors at the USC Brain Health Center. This role is responsible for creating a welcoming and supportive environment by greeting individuals upon arrival, assisting with wayfinding, and managing incoming telephone communications. The ideal candidate demonstrates excellent customer service skills, professionalism, and the ability to efficiently handle high-volume interactions in a healthcare setting. To demonstrate commitment to conducting business lawfully and ethically by consistently adhering to compliance policies, procedures and regulations.

Job Related Minimum Required Education and Experience

Typically holds a high school diploma or GED. Requires 2 or more years of job related experience.

Required Certification, Licensure/Other Credentials

Preferred Qualifications

Experience in administrative coordination, office administration, customer service, and/or operational support functions.

Knowledge/Skills/Abilities

Exceptional interpersonal and communication skills.
Strong customer service orientation with a patient-centered approach.
Ability to multitask and manage high call volumes in a fast-paced environment.
Professional demeanor and appearance.
Basic computer proficiency (e.g., phone systems, scheduling software, Microsoft Office).
Strong organizational skills with the ability to manage multiple concurrent tasks and maintain confidentiality.

Job Duties

Job Duty

Greets all guests in a friendly, courteous, and professional manner upon entry to the Center. Provides clear directions and wayfinding assistance within the facility and offers to escort when giving directions. Assists patients with check-in processes as needed or directs them to the appropriate staff. Actively monitors lobby and waiting areas to ensure a welcoming, organized, and safe environment. Anticipates patient needs and proactively offers assistance.

Essential Function

Yes

Percentage of Time

40%

Job Duty

Serves as the primary point of contact for all incoming calls to the USC Brain Health Center. Answers, screens, and routes calls to appropriate departments or staff in a timely manner. Provides accurate information regarding clinic services, hours of operation, and general inquiries. Maintains professionalism and empathy in all telephone interactions.

Essential Function

Yes

Percentage of Time

30%

Job Duty

Collaborates with clinical and administrative staff to ensure smooth patient flow. Communicates patient arrivals or concerns to appropriate team members. Supports front desk operations during peak times as needed. Maintains confidentiality and compliance with HIPAA and organizational policies.

Essential Function

Yes

Percentage of Time

20%

Job Duty

Assists with basic clerical tasks such as data entry, scheduling support, or document handling. Helps maintain updated contact directories and reference materials for call routing for all brain health personnel.

Essential Function

Yes

Percentage of Time

Job Duty

Performs other duties as assigned. Serves as an active member of the department team.

Essential Function

Yes

Percentage of Time

Position Attributes

Hazardous weather category

Non-Essential

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Posting Detail Information

Number of Vacancies

Desired Start Date

09/01/2026

Position End Date

08/31/2027

Job Open Date

08/11/2026

Job Close Date

09/25/2026

Open Until Filled

Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by September 25, 2026.

Quicklink for Posting

https://uscjobs.sc.edu/postings/211366

EEO Statement

The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.

Apply Now

Refine Your Search

member experience specialist jobs in columbia, sc

Patient Experience Specialist for the Brain Health Network

Store Team Member

Network Community Outreach Specialist

Leave Specialist - REMOTE

Guest Services Specialist I

Retail Associate - Full Time

Photo Specialist

Medical Records Technician (ROI)

Appeals Specialist I

Cash Application Specialist

Community Health Worker

Administrative Specialist II / Titles & Registration Specialist III - 191337

Relationship Specialist - Lexington

Organizational Development Specialist

Equipment Specialist

Training Specialist II

Inventory Specialist

Customer Relations Specialist

Veterinary Technician - Emergency Team Supervisor

Dentist

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