Top 40 Customer service representative Jobs in Columbia La

Customer Service Representative
Coast Professional, Inc. —West Monroe, LA
- $16 an hour
- Full-time
- Remote
- High school
- Windows
- Residential
- Paid training
- AD&D insurance
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3d
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Columbia, LA
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
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Customer Service Representative - State Farm Agent Team Member
Jordan Wiggins - State Farm Agent —West Monroe, LA
- $40,000 - $50,000 a year
- Full-time
- Sales
- Office
- Continuous improvement
- Health insurance
- Paid time off
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Customer Service Representative - State Farm Agent Team Member
Tausha Sanders - State Farm Agent —Brownsville, LA
- $40,000 - $50,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- 401(k)
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Customer Service Associate
Roses —Winnsboro, LA
- Part-time
- Merchandising
- Basic math
- English
Quick Apply
Customer Service Associate I
Family Dollar —Columbia, LA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Circle K —Winnsboro, LA
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
Customer Service Associate I
Dollar Tree —Winnsboro, LA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Rep - 05238
Domino's —Chase, LA
- $10 an hour
- Full-time
- Ability to walk for extended periods
- Basic math
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
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Customer Service Representative
Coast Professional, Inc. —West Monroe, LA
This Customer Service Representative (CSR) works under close supervision and follows specific procedures and detailed instructions in handling incoming and…
$16 an hour
Quick Apply
3d
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Columbia, LA
Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store…
Quick Apply

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Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
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Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
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Customer Service Representative

Coast Professional, Inc. -
West Monroe, LA

Quick Apply

Job Details

Full-time
$16 an hour
3 days ago

Benefits

Paid training
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Paid sick time

Qualifications

Employee relationship building
High school diploma or GED

Full Job Description

Benefits

11 Paid Holidays
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Vision insurance

Job type

Full-time.

Location

This is a remote opportunity that requires the employee to live within a 50-mile driving radius of the Coast Professional office located at 651 Downing Pines Rd West Monroe, LA 71292.

Pay

$16/hour plus $5.09 Health and Welfare

Schedule

Training
- Monday-Friday 8am-5pm CST

Post-Training Scheduling- Upon completion of training, personnel may be assigned to any shift within the following operating hours:

- Monday: 8:00 a.m. – 9:00 p.m. ET
- Tuesday – Wednesday: 8:00 a.m. – 8:00 p.m. ET
- Thursday – Friday: 8:00 a.m. – 6:00 p.m. ET

Job Summary

This Customer Service Representative (CSR) works under close supervision and follows specific procedures and detailed instructions in handling incoming and outgoing calls. The CSR will complete all data entry while actively communicating with the customer. Reviews input/output data to verify completeness, accuracy, and conformance to quality standards and specifications. Maintains production records. Classifies and codes data to be entered. Verifies, and identifies and corrects errors. Tracks documents received and completion dates in a log. Performs clerical and related office tasks as assigned, such as maintaining records of work received and work performed.

Job Duties & Responsibilities

Handling incoming and outgoing calls with patience, tact, and courtesy.
Enter information into Windows-based computer database as required, while following instructions and conducting a scripted interview.
Escalates calls to supervisor when necessary and appropriate.
Tracks call-related information for auditing and reporting purposes.
Provides feedback on call issues related to downtime and/or training issues.
Contribute positively to a work environment that is flexible, adaptable, and team based.
Provide, receive, and seek feedback in a positive manner to encourage team building.
Participate in the development and attainment of team and operational goals.
Be respectful and courteous.
Maintain a positive attitude about workloads and expectations.
Prioritize workloads to ensure timeliness and quality standards are met.

Qualifications

Education

High school diploma or GED required

Experience

3-months or more experience in a call center or customer service environment preferred
Previous experience with computers, phone systems, and headsets preferred.

Knowledge, Skills and Abilities

Reading and Typing
Working knowledge of modern office procedures, methods, and computer equipment
Proficient in the use of Microsoft Office Products.
Ability to speak and read English clearly, professionally, and fluently.
Proficiency in languages other than English a plus
Excellent communication skills
Principles and practices of customer service.
Establish a good working relationship with team members and internal contacts, in order to maintain and continuously strive to improve the level of overall service being provided.
Good organizational skills and attention to detail.
Ability to comply with rules, regulations, laws, and methods as related to the position.
Work independently in the absence of immediate supervision.
Ability to handle and resolve recurring problems.
Successfully complete and pass the any client required trainings.

Clearance

As a federal contractor, this position requires U.S. citizenship and security clearance granting access to classified information. The background investigation is conducted by the Office of Personnel Management (OPM) and is an evaluation of the whole person to determine suitability. The suitability review begins after a conditional offer of employment has been accepted and will include a review of your employment, education, residences, references, criminal history and credit, as an example. Some of the most important factors in an investigation are the individual’s honesty, candor, and thoroughness in the completion of their security forms. In rare instances, non-U.S. citizens with highly specialized skills and experience may also be considered for the security clearance process.

Working from Home Requirements

To be eligible to work-from-home, you must have:

Must reside within 50 miles of a Coast Professional, Inc. office.
High-speed internet connection (FCC defines High-Speed Internet as 25 Mega-Bits per second (Mbps) minimum download speed and 3 Mbps upload speed).
The ability to physically connect to your high-speed home network with an ethernet cable (network cable). Coast will provide a 5 ft. connection.
A Mobile Device for DUO Multi-Factor Login. Must be iPhone 7 running IOS 11.1 or higher or Android device running Android 9.2 or greater.
A quiet, dedicated workspace free of distractions and interruptions.
Computer equipment is provided. You must have the ability to pick up equipment within 48 hours’ notice.

Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to talk or hear. The noise level in the work environment is usually moderate. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.

Coast Professional, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, genetic information or any other categories protected by applicable law.

Education

Required

High School or better

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

customer service representative jobs in columbia la

Customer Service Representative

Customer Service Associate

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate

Customer Service Associate I

Customer Service Representative

Customer Service Associate I

Customer Service Rep - 05238

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Job Summary

Job Duties & Responsibilities

Qualifications

Education

Experience

Knowledge, Skills and Abilities

Clearance

Working from Home Requirements

To be eligible to work-from-home, you must have:

Working Conditions

Education

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