Whether you come from a background in sales, business development, customer service, or hospitality, you can be successful in our role. We don’t require a specific degree or experience, but we’re looking for translatable skills and relevant expertise. We will provide you with the training and development opportunities needed to build a career here!
About The Role:
As a Loan Coordinator, you’ll guide the loan process from the time they’re under contract through closing with care, passion, and integrity. Your role involves organizing loan details, reviewing credit documents, gathering what’s needed for completion, ensuring files are ready for underwriting, and submitting everything for closing—all while delivering exceptional results.
With a base salary and commission setup, you're looking at $50,000 to $80,000 in your first year. But here's where it gets exciting - our top earners are hitting the six-figure mark and beyond, thanks to performance incentives that can propel your earnings higher.
Here’s a snapshot of what you’d be doing:
Communicating effectively with borrowers, loan officers, and teammates, responding quickly to questions, and keeping everyone in the loop.
Taking ownership of loans, meeting deadlines, and ensuring every detail is handled with care.
Requesting, reviewing, and organizing documents to make sure everything is accurate and ready for approval.
Analyzing credit, income, and assets while following company and industry guidelines, always keeping quality and integrity in focus.
Attending training sessions to stay on top of company guidelines and loan programs, continuously learning and growing.
You'll spend much of your day communicating with borrowers by phone, email, and other communication tools. Business calls may be recorded and reviewed using AI-assisted technology to support coaching, quality assurance, compliance, training, and performance evaluation. These technologies may collect, store, and use voiceprints as part of that process.
Pitching in wherever needed (excluding licensed tasks) and helping foster a supportive and collaborative team culture.
About You:
Top-Notch Time Management Skills: You're a pro at keeping your day running smoothly, expertly prioritizing responsibilities to get things done efficiently and effectively.
Building Real Connections: Your strength is forming meaningful relationships with teammates and borrowers alike, delivering standout customer service that feels personal and professional every step of the way.
Keeping Cool Under Pressure: You remain calm and effective in high-pressure situations, demonstrating resilience and grit.
Detail-Oriented Excellence: Your attention to detail ensures nothing slips through the cracks. You take pride in making sure every piece of your work is thorough and accurate.
Thriving in a Fast-Paced World: You don’t just survive in high-energy, results-driven environments—you excel. You’re ready to meet challenges head-on and deliver results that matter.
About You:
Detail-Obsessed: You take pride in accurate, thorough work and catching the small things that matter.
Organized & Efficient: You manage multiple tasks and deadlines without losing track of what’s important.
Proactive Problem Solver: You don’t wait for someone else to fix it—you pick up the phone and get it handled.
Clear Communicator: You communicate professionally with teammates and third parties to keep things moving.
Calm Under Pressure: You stay steady and reliable, even in high-volume or time-sensitive situations.
Process-Driven & Accountable: You follow workflows consistently, escalate when needed, and own your responsibilities.
Team-First Mindset: You enjoy supporting others and strengthening the team through reliable, high-quality work.
About Us:
We’re all about helping Veterans and military families become homeowners. In two short decades, we closed over 500,000 VA Loans and became the #1 VA lender for homebuyers in the nation. But to us, success isn’t measured in numbers. Our success is measured in living our values every day: Be Passionate and Have Fun, Deliver Results with Integrity and Enhance Lives Every Day. We always strive to provide friendly, caring service to military homebuyers and their families. And we always seek to lift up people and communities across the country.
We’re so glad you’re here checking out this opportunity! If this role gets you excited but you’re worried you don’t check every box – don't sweat it. We’re more interested in what you can bring to the team than a perfect checklist. If you’re passionate, driven, and ready to make a difference, we’d love to hear from you. Come as you are, and together we’ll create something amazing.
Interested? Apply Today!
Learn more about Veterans United on Glassdoor and our career site at vu.com/careers
Veterans United Home Loans and its affiliates are Equal Opportunity Employers that consider all qualified applicants regardless of race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.
