Top 48 technology manager Jobs in columbia mo

Manager, Tech - Contact Center Agent Tools
H&R Block —Missouri
- $125,500 - $200,800 a year
- Full-time
- Remote
- 8 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Employee assistance program
23h
PROJECT MANAGER
Boone County Government —Columbia, MO
- $75,483 - $77,771 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- 5 years
Finance Information Systems Manager
University of Missouri —Columbia, MO
- $105,000 - $120,000 a year
- Weekends as needed
- CPA
- 5 years
- ERP systems
- Paid parental leave
- Disability insurance
21h
IT Operations & Security Manager
FairCom —Columbia, MO
- Full-time
- Hybrid work
- Google Workspace
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
7d
Technology Alignment Manager
GFI Digital —Columbia, MO
- Nights as needed
- Computer science
- Azure
- Computer Science
- Health savings account
- AD&D insurance
Quick Apply
10d
Senior Software Project Manager
FairCom —Columbia, MO
- Full-time
- Hybrid work
- Computer Science
- Office
- Java
- Health insurance
- Dental insurance
Quick Apply
ForagerOne & Outreach Project Manager
University of Missouri —Columbia, MO
- $53,976 - $69,576 a year
- Online Application
- Mid-level
- University
- Bachelor's degree
- Paid parental leave
- Disability insurance
21h
NOC Manager
Socket Telecom LLC —Columbia, MO
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Engineering Manager
FairCom —Columbia, MO
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Agency and Policyholder Enablement Manager
Columbia Insurance —Columbia, MO
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Paid parental leave
- Paid holidays
Senior Manager of Data Engineering & Operations
Shelter Insurance —Columbia, MO
- $142,609 - $176,836 a year
- Full-time
- Azure
- Computer Science
- Master's degree
- Profit sharing
- Wellness program
1d
Lead IT Systems Engineer
eResources LLC —United States
- $90,000 - $95,000 a year
- Full-time
- Background check
- Computer Science
- System design
- Health insurance
- Dental insurance
Quick Apply
Product Manager
TrueLearn —United States
- $115,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Product management
- Health savings account
- Health insurance
Quick Apply
10d
Product Manager, New Product Development & Original Equipment Manufacturer Programs
CIVCO Medical Solutions —United States
- $80,000 - $120,000 a year
- Marketing
- 3 years
- Analysis skills
- Health insurance
- Parental leave
Senior Engineering Manager, AI
TrueLearn —United States
- $200,000 - $225,000 a year
- Full-time
- Remote
- Background check
- Mentoring
- US work authorization
- Health savings account
- Health insurance
Quick Apply
2d
Lead OT Engineer - Solar / Battery
ELMNT LLC —United States
- $150,000 - $180,000 a year
- Full-time
- Remote
- Azure
- 5 years
- AWS
- Health savings account
- Dental insurance
Quick Apply
Strategic Program Manager: Oracle Fusion HCM Implementation
Jack Henry & Associates —United States
- Full-time
- Remote
- 7 years
- Oracle
- Bachelor's degree
14d
DevSecOps Lead (Remote)
Govcio LLC —United States
- $130,000 - $135,000 a year
- Full-time
- Remote
- Azure
- System design
- Java
5d
Technical Project Manager
Harrington Industrial Plastics —United States
- Full-time
- Computer Science
- Adults
- Continuous improvement
- Paid jury duty
- Health savings account
Quick Apply
Lead DevSecOps Engineer
CGI Group, Inc. —United States
- $57,100 - $154,300 a year
- Windows
- Continuous improvement
- Mentoring
- Paid parental leave
- Paid holidays
5d

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Manager, Tech - Contact Center Agent Tools

H&R Block -
Missouri

Apply Now

Job Details

Full-time
$125,500 - $200,800 a year
23 hours ago

Benefits

Health insurance
Employee assistance program
Employee discount
Prescription drug insurance

Qualifications

Application Integration
Vendor relationship building
Cost management
System development product management
Systems integration
Coaching
Prioritizing technology investments (IT roadmap design and development)
Reliability analysis
Enterprise solutions implementation
Managing IT teams
Scalable systems
Performance management
System design for system development
Team development
Hiring
Production systems
Collaboration with product development teams
Managing engineering teams
Vendor performance evaluation
Technology management
Cost analysis
Risk management
Leading team collaboration initiatives
Scalability
Data-driven problem-solving
System development
System deployment
Project stakeholder communication

Full Job Description

Our Company: We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do...:

The Technical Manager is responsible for owning and leading the delivery, stability, and evolution of agent-facing platforms such as Salesforce, ServiceNow, Microsoft Dynamics 365, and related tools and integrations. This role provides hands-on technical leadership and decision authority across platform development, release execution, and operations while directly managing and developing a team of engineers and technical leads. The Technical Manager partners closely with Product and Support leaders to align roadmap priorities to business needs and continuously improve agent productivity and experience. They are accountable for platform health, security, compliance, and vendor performance, while providing clear, data-driven updates and tradeoff recommendations to senior and executive stakeholders.

Day to day, you'll...

Act as the technical owner for agent platforms, providing technical leadership with decisioning authority of delivery execution including release planning, deployment readiness, and post-release stability
Directly manage and develop a team of engineers and technical leads, including performance management, hiring, onboarding, and career development
Coach team members on technical excellence, platform expertise, and career growth, fostering a culture of accountability, collaboration, and continuous improvement
Partner with Product on backlog management, prioritization, and roadmap execution, ensuring alignment with business priorities and operational needs
Partner with Product and Support leaders to improve agent productivity, efficiency, and overall agent experience
Define platform and program strategy, success metrics, and desired outcomes aligned with business and technology objectives
Manage vendor relationships, holding partners accountable for scope, quality, timelines, and cost
Own platform health, reliability, scalability, performance, security, and compliance for agent tools
Provide regular, transparent updates on progress, risks, and outcomes to senior leadership and executive stakeholders, including recommendations and tradeoff decisions

What you'll bring to the team...:

Experience leading enterprise platform delivery, including release planning, deployment readiness, cross-team coordination, and post-release stability and support
Proven ability to make, defend, and communicate technical decisions to executive stakeholders, including tradeoffs related to scalability, security, extensibility, cost, and delivery timelines
Hands-on experience managing engineers or technical leads, including performance management, coaching, career development, hiring, and building high-performing technical teams
Experience evaluating the business and technical value of platform investments, including cost/benefit analysis, current‑ and future‑state assessments, and delivery tradeoffs that inform roadmap and execution decisions
Demonstrated experience leading the design, configuration, and evolution of enterprise agent platforms, including case management, workflows, integrations, and agent productivity tooling
Experience partnering with Product and Operations leaders to translate agent and business needs into platform capabilities that improve efficiency and user experience
Experience managing technology vendors or system integrators, including scope definition, delivery accountability, cost control, and quality assurance
Working knowledge of enterprise security, privacy, and compliance requirements, with experience partnering with security and risk teams to ensure platform adherence
Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience.
8 years minimum related work experience

It would be even better if you also had...:

Experience with contact center technology, specifically agent tools such as Salesforce, ServiceNow, Dynamics 365, and Power Platform

Why work for us: Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.

Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.

Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $125,500.00 - $200,800.00/Yr. Sponsored Job: #LI-SH1 #LI-Remote

Apply Now

Refine Your Search

technology manager jobs in columbia mo

Manager, Tech - Contact Center Agent Tools

PROJECT MANAGER

Finance Information Systems Manager

IT Operations & Security Manager

Technology Alignment Manager

Senior Software Project Manager

ForagerOne & Outreach Project Manager

NOC Manager

Engineering Manager

Agency and Policyholder Enablement Manager

Senior Manager of Data Engineering & Operations

Lead IT Systems Engineer

Product Manager

Product Manager, New Product Development & Original Equipment Manufacturer Programs

Senior Engineering Manager, AI

Lead OT Engineer - Solar / Battery

Strategic Program Manager: Oracle Fusion HCM Implementation

DevSecOps Lead (Remote)

Technical Project Manager

Lead DevSecOps Engineer

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