Chief of Staff
Palmetto Pain Management, LLC —Columbia, SC
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Chief of Staff

Palmetto Pain Management, LLC
Columbia, SC

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Job Details

Qualifications

Research

Full Job Description

As Chief of Staff to the CEO at Palmetto Pain Management, you'll work side by side with leadership on everything from clinic operations to daily logistics—tthe person who makes the hard days manageable, the busy days smooth, and the CEO's priorities actually happen. You’ll work across every corner of the business, from clinic operations to compliance to personal logistics, and you’ll do it with warmth, precision, and a genuine love of a full plate. This is not a job for someone who needs their days to look the same twice.

If you’re the kind of person who loves a spreadsheet, color-coded checklist, organization, genuinely enjoys helping people, and can pivot from reviewing a compliance form to picking up a prescription to onboarding a new hire—all before lunch—this role was written for you.

What You’ll Do

Executive & Communication Support

Serve as a trusted right hand to the CEO—managing communications, drafting correspondence, and ensuring follow-through on priorities
Attend meetings, take detailed notes, and track action items to completion
Conduct research and light analysis to support decision-making
Handle scheduling, calendar management, and coordination across internal and external stakeholders, especially the COO and our Clinical Leadership team

Operations & Compliance

Assist with regulatory and compliance requirements, ensuring processes and records stay current and audit-ready
Support dispensing operations, including medication tracking and documentation
Support hiring efforts: coordinating interviews, tracking candidates, and making the process seamless for both candidates and leadership
Manage employee onboarding and offboarding from start to finish—paperwork, systems access, scheduling, and more

Clinic & Team Support

Jump in at the front desk when coverage is needed — check-ins, phones, patient flow
Print, copy, scan, and organize documents for clinical and administrative staff
Stock and organize office and break room supplies
Help set up and break down team meetings or events
Help coordinate vendor and facilities needs — flagging issues, following up on repairs, and making sure the right people are looped in when something breaks or needs attention.
Pitch in wherever the day needs it — you're not above anything

Personal & Administrative Support

Anticipate needs before they become asks; you’re always one step ahead; Be the person the team knows they can come to when something falls through the cracks
Run errands—within or outside the office—as needed; Support personal tasks and errands for the leadership team as needed — discretion and reliability are key

Who You Are

Background in operations, office management, or executive support
Exceptionally organized — you don’t just keep up, you stay ahead
Detail-oriented in a way that brings you actual satisfaction, not stress
Warm, welcoming, and a natural relationship-builder—with leadership, patients, staff, and vendors all feel good interacting with you
Adaptable and energized by variety and different types of tasks; you thrive in environments where no two days are the same
Discreet with sensitive information—you understand confidentiality is non-negotiable in healthcare and operating at this level
Proactive, solutions-oriented, and comfortable taking initiative
An excellent communicator, both written and verbal; not afraid of difficult conversations, challenging deadlines, or communicating about shifting priorities
Nice to have:
- Experience in a healthcare or clinical setting
- Familiarity with compliance, credentialing, or regulatory processes

What We Offer

A meaningful role at a patient-centered pain management practice
Competitive compensation and benefits
Direct access to and collaboration with leadership and the entire organization
A team that values hard work, good humor, and treating people well

To Apply

If you’re ready to join an exciting team and be a part of a dedicated, patient-focused organization, we’d love to hear from you! Please submit your resume and cover letter (or video*) to [email protected] or via Handshake or Indeed.

Video: Interested candidates can email a short video (<2 min) to [email protected] answering the following prompts: 1) Why are you interested in working at Palmetto Pain? 2) Please tell us about a time where you went above and beyond your assigned tasks in a previous role? If you are unable to send via email please send using https://fromsmash.com/send.

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