Top 383 Member experience specialist Jobs in Columbia Sc

Leave Specialist - REMOTE
Ryder System —Columbia, SC
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Digital Applications Specialist
AllSouth Federal Credit Union —Columbia, SC
- $26.74 an hour
- Marketing
- Research
- Finance
- Wellness program
- Paid holidays
11d
Customer Contact Specialist I (CAYCE, SC, US, 29033)
Dominion Energy —Cayce, SC
- $20.50 - $21.50 an hour
- Weekends as needed
- Spanish
- Computer literacy
- Writing skills
- Paid holidays
- Disability insurance
Medical Receptionist - Patient Experience Specialist
Sono Bello —Columbia, SC
- $15.00 - $18.90 an hour
- Email
- Basic math
- Microsoft Office
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
4d
Provider File Specialist I
BlueCross BlueShield of South Carolina —Columbia, SC
- 8 hour shift
- Word processing
- Basic math
- Office
- Health insurance
- Dental insurance
Client Accounting Specialist (Meritain Health)
CVS Health —Columbia, SC
- $18.50 - $42.35 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Associate Distribution Operator/ Distribution Operator (DESC) (CAYCE, SC, US, 29033)
Dominion Energy —Cayce, SC
- $58,700 - $95,000 a year
- Overtime
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Disability insurance
Patient Service Specialist - Full Time
Concentra —Columbia, SC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Commuter assistance
- Disability insurance
Public Information Specialist
State of South Carolina —Richland County, SC
- $39,300 - $66,800 a year
- Weekends as needed
- Marketing
- 3 years
- High school diploma or GED
- Disability insurance
- Health insurance
8d
Specialist, Quality Management System
Scout Motors —Columbia, SC
- $95,000 - $120,000 a year
- Full-time
- 18 years or older
- 5 years
- Writing skills
- Paid jury duty
- Paid parental leave
Quick Apply
Software Support Specialist
CompuGroup Medical —Columbia, SC
- $18 - $20 an hour
- Full-time
- Hybrid work
- Research
- Windows
- Scripting
- Health insurance
- Dental insurance
Occ Med Client Support Specialist
Prisma Health Urgent Care by Wellstreet —Columbia, SC
- Hybrid work
- Business development
- Computer skills
- Communication skills
Quick Apply
Patient Access Specialist, Part Time, Evenings, Mondays, Fridays, Weekends and Holidays, Emergency Department, 2:45pm-11:15pm
Prisma Health —Columbia, SC
- Part-time
- Customer service
- Word processing
- Computer literacy
5d
Product Support Specialist
CompuGroup Medical —Columbia, SC
- Full-time
- Hybrid work
- Research
- Windows
- 1 year
- Health insurance
- Dental insurance
Software Support Specialist I
CompuGroup Medical —Columbia, SC
- Full-time
- Hybrid work
- Research
- Windows
- 1 year
- Health insurance
- Dental insurance
Patient Access Specialist, FT, Evenings, 2:51p-11:09p, Weekends and Hoildays
Prisma Health —Columbia, SC
- Weekends as needed
- Hospital
- Customer service
- Word processing
5d
Emergency Management Specialist PRN, Day
Prisma Health —Columbia, SC
- PRN
- OSHA
- Hospital
- Word processing
Appeals Specialist I
State of South Carolina —Richland County, SC
- $41,602 - $52,003 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid parental leave
- Paid holidays
10d
Warehouse Sanitation Night Shift
Ryder —Columbia, SC
- $16.50 an hour
- Overtime
- Office
- High school diploma or GED
- Warehouse experience
- Paid training
- Health insurance
Prior Authorization Specialist
Palmetto Infusion —Columbia, SC
- Monday to Friday
- Microsoft Outlook
- Customer service
- Ability to walk for extended periods
- Health savings account
- Paid holidays
12d

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Leave Specialist - REMOTE

Ryder System -
Columbia, SC

Apply Now

Job Details

Full-time
$55,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Microsoft Excel
Caseload management
Coaching
Leave management
HR legal compliance
Professional In Human Resources
Productivity software
Regulatory compliance analysis
Stakeholder relationship building

Full Job Description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description :

Job Description

Summary

Manage full cycle leave of absence cases via ServiceNow for all of the United States plus Canada. Case load average is 150+ cases and the specialist handles the case from intake to eligibility checks, sending required notices customized by State, to reviewing medical certification documents for accuracy, making approval/denial decisions and provide guidance and support to managers and employees to address any inquiries or issues related to leave of absence and ensure employees' positive experience. Serve as the primary point of contact for managers and employees throughout the leave of absence process. Process and approve leave of absence transactions in Workday.

The Leave Specialist will perform a variety of both routine and complex administrative and professional work. Serve as a subject matter expert on the leaves process as well as State and Federal leave laws.

REMOTE work from HOME

Essential Functions

Facilitate the leave of absence process Company-wide. Perform individualized leave assessments, resolve issues, and escalate cases as appropriate
Monitor work queues appropriately and prioritize cases as required. Manage extensive phone, email, and case management communications with employees and managers, with the ability to multitask across cases.
Process and approve leave transactions in Workday (requests, returns, modifications) accurately and quickly.
Maintain information/documentation in case management system to track and ensure accurate and timely case management.
Provide counseling and coaching for managers and employees around taking leave, types of leave and eligibility, as well as modifying leaves to ensure a smooth transition and leave process.

Additional Responsibilities

Identify areas for continuous improvement within internal operations, processes, etc.
Maintain deep expertise and specialized knowledge of legal and statutory policies around leaves of absences.
Performs other duties as assigned, including participating in other activities, projects and growth initiatives within the Compliance or Employee Services area.
Performs other duties as assigned.

Skills and Abilities

Strong knowledge of federal and state absence laws and regulations
Strong organizational and analytical skills
Strong written, verbal communication and interpersonal skills
Ability to establish and maintain effective working relationships with employees, managers and HR teams
Ability to handle confidential, sensitive, and personal information appropriately
Ability to work in a timely and organized manner to meet mandatory deadlines
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Flexibility to operate and self-driven to excel in a fast-paced environment
Ability to work independently and as a member of a team
Strong knowledge of federal and state absence laws and regulations advanced required
Experience with Microsoft Office products (Word, Excel, PowerPoint); familiarity with Workday and/or Service Now is a plus intermediate required
Experience working in case management and HRIS systems (Service Now, Workday, etc.) intermediate required

Qualifications

Bachelor's degree required or equivalent experience in Human Resources or related field
Three (3) years or more HR generalist or HR compliance role (e.g. leave of absence, ADA, Employee Relations) required
Three (3) years or more Demonstrated experience facilitating leave of absence processes including coaching/consulting others required
Three (3) years or more Experience in interpreting and ensuring human resources regulatory compliance required
One (1) year or more Experience in high volume, complex case management required
Strong knowledge of federal and state absence laws and regulations advanced required
Experience with Microsoft Office products (Word, Excel, PowerPoint); familiarity with Workday and/or Service Now is a plus intermediate required
Experience working in case management and HRIS systems (Service Now, Workday, etc.) intermediate required
Professional in Human Resources (PHR) Certification

Job Category: HR Compliance

Our Culture & Commitment :

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$55,000.00

Maximum Pay Range:

$55,000.00

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] .

Current Employees :

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

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Refine Your Search

member experience specialist jobs in columbia sc

Leave Specialist - REMOTE

Digital Applications Specialist

Customer Contact Specialist I (CAYCE, SC, US, 29033)

Medical Receptionist - Patient Experience Specialist

Provider File Specialist I

Client Accounting Specialist (Meritain Health)

Associate Distribution Operator/ Distribution Operator (DESC) (CAYCE, SC, US, 29033)

Patient Service Specialist - Full Time

Public Information Specialist

Specialist, Quality Management System

Software Support Specialist

Occ Med Client Support Specialist

Patient Access Specialist, Part Time, Evenings, Mondays, Fridays, Weekends and Holidays, Emergency Department, 2:45pm-11:15pm

Product Support Specialist

Software Support Specialist I

Patient Access Specialist, FT, Evenings, 2:51p-11:09p, Weekends and Hoildays

Emergency Management Specialist PRN, Day

Appeals Specialist I

Warehouse Sanitation Night Shift

Prior Authorization Specialist

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