Top 20 Service desk manager Jobs in Columbia Sc

Support Desk Data Analyst
SYSTEMTEC —Columbia, SC
- Up to $75,000 a year
- Contract
- Hybrid work
- Background check
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
5d
IT SYSTEMS ADMINISTRATOR
City of Columbia, SC —Columbia, SC
- $76,734 - $97,836 a year
- Full-time
- Computer Science
- Research
- Microsoft Office
- Disability insurance
- Dental insurance
3d
Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite
Software Technology Inc —Columbia, SC
- Full-time
- Office
- High school diploma or GED
- In-person
Quick Apply
IT HELPDESK MANAGER
City of Columbia, SC —Columbia, SC
- $61,767 - $78,753 a year
- Full-time
- 6 years
- Computer Science
- Basic math
- Disability insurance
- Dental insurance
Network Engineer
Robert Half —Swansea, SC
- 5 years
- Windows
- US work authorization
- Disability insurance
- Dental insurance
Quick Apply
6d
Desktop Support Specialist
Adams and Reese LLP —Columbia, SC
- From $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Health insurance
Quick Apply
6h
IT Manager II (61031763)
State of South Carolina —Richland County, SC
- $92,300 - $175,400 a year
- Monday to Friday
- 5 years
- Mid-level
- Office
- Disability insurance
- Health insurance
3d
NOC Technician - Columbia, South Carolina
DartPoints —Columbia, SC
- Weekends as needed
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Disability insurance
- Life insurance
Quick Apply
Desktop Support Technician - Columbia, SC
Software Technology Inc —Columbia, SC
- Mid-level
- High school diploma or GED
- 4 years
Quick Apply
IT Support Engineer
Southeastern Freight Lines —Lexington, SC
- Full-time
- 5 years
- Research
- Analysis skills
Account Manager M/F
HAHN Automation —Columbia, SC
- Overtime
- Marketing
- Mid-level
- 3 years
- Health savings account
- Health insurance
7d
IT Manager II (61031765)
State of South Carolina —Richland County, SC
- $92,300 - $175,400 a year
- Monday to Friday
- 5 years
- Maintenance
- Office
- Disability insurance
- Health insurance
3d
Account Manager M/F
Invotec —Columbia, SC
- Overtime
- Marketing
- Mid-level
- 3 years
- Health savings account
- Health insurance
6d
Area Sales Manager, Charlotte Sales Team (Columbia, SC)
DMG MORI USA, INC —Columbia, SC
- $62,000 a year
- Full-time
- Customer service
- 5 years
- Mid-level
Quick Apply
On site South Carolina Cloud Architect (Oracle) – Managed IT Services (5448)
SMX —Columbia, SC
- $105,200 - $175,300 a year
- Computer science
- Azure
- Computer Science
Quick Apply
12d
Hybrid Cloud Architect (Oracle) – Managed IT Services (5448)
cBEYONData + SMX —Columbia, SC
- $105,200 - $175,300 a year
- Computer science
- Azure
- Computer Science
Quick Apply
12d

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Help Desk Specialist I
AllSouth Federal Credit Union —Columbia, SC
Associates degree in Computer Science or related field or an equivalent combination of education, training, and experience; Experience IT with a purpose!
From $27.77 an hour
6d
Helpdesk Support
Navitas Credit Corp. —Columbia, SC
Proven experience as a help desk technician or similar customer support role. Ability to diagnose and resolve basic technical issues.
$38,769 - $93,302 a year
12d

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Workplace Solutions - Quality Assurance Specialist (Service Desk)
JPMorganChase —Columbus, OH
The QA Specialist will monitor inbound/outbound calls and written interactions (email/tickets) to evaluate professionalism, technical accuracy, customer service…
8h
Multinational Network Manager
The Hartford —Columbus, OH
The Hartford is seeking a highly skilled Multinational Network Manager who will engage with network partners and stakeholders enterprise wide.
$67,600 - $129,600 a year

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service desk manager jobs near columbia sc

Support Desk Data Analyst

SYSTEMTEC -
Columbia, SC

Quick Apply

Job Details

Contract
Up to $75,000 a year
5 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Life insurance

Qualifications

Data integrity assurance
Data analysis reporting
Data validation techniques
Business intelligence report generation
Business analysis
Trend analysis
Stored procedures
Data quality monitoring
Technical writing
Data warehouse
T-SQL

Full Job Description

SYSTEMTEC is seeking a Support Desk Data Analyst for a hybrid opportunity for candidates in Columbia, SC. Candidate will support enterprise technology operations by analyzing service desk performance, validating operational data, developing reports, and identifying opportunities to improve service quality and efficiency. The role will collaborate with technical teams and stakeholders to evaluate processes, resolve issues, and deliver data-driven recommendations that enhance support operations.

Required Qualifications of Support Desk Data Analyst:

Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
2–4 years of experience in technical support, service desk operations, or a related IT support role.
Experience writing simple, intermediate, and complex T-SQL queries against Microsoft SQL Server databases and data warehouse environments.
1–2 years of experience working with relational databases, database transactions, and stored procedures.
Experience designing, developing, testing, and implementing reports using SQL Server Reporting Services (SSRS).
Strong understanding of relational database concepts, data analysis methods, and data validation practices.
Ability to analyze trends, identify data quality issues, and develop recommendations for process improvements.
Strong analytical, problem-solving, communication, and documentation skills.
Ability to work independently, manage multiple priorities, and collaborate effectively with technical teams.
Must be able to obtain a Top Secret security clearance (an interim clearance may be acceptable at the time of hire).

Preferred Skills/Experience of the Support Desk Data Analyst:

ITIL Version 4 certification.
Previous experience supporting service desk reporting, analytics, or quality assurance activities.
Experience working with System Center Service Manager (SCSM) and/or Cireson Portal.
Experience with technical evaluations, reporting processes, and operational performance metrics.

Responsibilities of Support Desk Data Analyst:

Analyze service desk operations, metrics, workflows, and customer satisfaction data to identify performance trends and improvement opportunities.
Develop and maintain SQL queries, reports, and data analyses to support operational decision-making.
Validate data accuracy, consistency, and quality while investigating discrepancies and recurring issues.
Evaluate service processes and recommend corrective actions, enhancements, and workflow improvements.
Collaborate with analysts, engineers, and support teams to communicate findings and improve service delivery.
Assist with documentation, reporting standards, quality reviews, and continuous improvement initiatives.

Work Location: Hybrid work schedule following an initial onsite training period. The candidate must be available to work onsite as required by business needs in Columbia, SC.

Compensation / Benefits:
Full-Time Employment with SYSTEMTEC means a competitive salary + paid OT, PTO, holidays, health, dental, disability, and life coverage, 401K, tuition reimbursement and more

***Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.***

Pay: Up to $75,000.00 per year

Work Location: Hybrid remote in Columbia, SC 29201

Quick Apply

Refine Your Search

service desk manager jobs in columbia sc

Support Desk Data Analyst

IT SYSTEMS ADMINISTRATOR

Technologies Technician I (Desktop Support - Entry Level) - Columbia SC/onsite

IT HELPDESK MANAGER

Network Engineer

Desktop Support Specialist

IT Manager II (61031763)

NOC Technician - Columbia, South Carolina

Desktop Support Technician - Columbia, SC

IT Support Engineer

Account Manager M/F

IT Manager II (61031765)

Account Manager M/F

Area Sales Manager, Charlotte Sales Team (Columbia, SC)

On site South Carolina Cloud Architect (Oracle) – Managed IT Services (5448)

Hybrid Cloud Architect (Oracle) – Managed IT Services (5448)

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