Top 70 Guest service agent Jobs in Columbus, Oh

Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
- Part-time
- Background check
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
The Westin Great Southern Columbus —Columbus, OH
- Weekends as needed
- Research
- Hotel
- Computer skills
- Commuter assistance
- 401(k) matching
Quick Apply
6d
Front Desk Agent
Paramount Philly Agency —Columbus, OH
- $3,816.36 - $4,596.05 a month
- Full-time
- Office
- Organizational skills
- In-person
Quick Apply
13d
Front Desk Agent
Hyatt Columbus/Polaris —Columbus, OH
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent Overnights - FT
Hollywood Casino at Columbus —Columbus, OH
- Weekends as needed
- Spanish
- Computer literacy
- English
Overnight Guest Service Agent - Hilton Columbus Downtown
Hilton —Columbus, OH
- Overnight shift
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
11d
Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
- $16 a year
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
- $15 - $16 an hour
- Part-time
- Hotel
- Entry level
- Paid time off
- Employee discount
Quick Apply
Leasing Agent
Wagenbrenner Management Inc. —Columbus, OH
- $19 - $21 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent | Dublin Springhill Suites
Dublin Springhill Suites —Dublin, OH
- $15 an hour
- Weekends as needed
- Spanish
- English
- Hotel
Quick Apply
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Urbancrest, OH
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
Lexington Hotel Group —Columbus, OH
- $17 - $18 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
7d
Front Desk Agent - AM/PM Shift (Full time/Part time)
Crowne Plaza Columbus North - Worthington —Columbus, OH
- $15 - $17 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
19h
Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
- $50,000 - $60,000 a year
- Full-time
- Background check
- Inventory management
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
Front Desk Guest Service Agent 2nd Shift 3pm - 11pm / Homewood Suites by Hilton Polaris
HOMEWOOD POLARIS —Columbus, OH
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Service Agent - Short North Luxury
Le Meridien Columbus, The Joseph —Columbus, OH
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Service Agent
Drury Hotels Company LLC —Columbus, OH
- Up to $3,200 a year
- Urgently hiring
- English
- Hotel
- Cleaning
- Health insurance
- Dental insurance
3d
Front Desk Agent
Image Hotel Management —Grove City, OH
- 8 hour shift
- Computer literacy
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Services (2nd Shift)
Candlewood Suites Polaris —Columbus, OH
- From $17 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
Quick Apply
3d

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guest service agent jobs near columbus, oh

Hotel Front Desk Agent Full and Part-Time

Courtyard Marriott Columbus OSU
Columbus, OH

Quick Apply

Job Details

Part-time | Full-time

Qualifications

Phone communication
High school diploma or GED

Full Job Description

The Courtyard Marriott Columbus OSU is currently seeking a Front Desk Agent to join our team!

Both Full and Part Time available; both first and second shift.

As the Front Desk Agent, you are responsible for creating the first impression experience for our guests.

The Front Desk Agent will process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with housekeeping to track readiness of rooms for checkins. Communicate parking procedures to guests/visitors. Supple guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. The candidate will possess excellent customer service skills, the ability to engage customers both in person and via the telephone.

Primary Responsibilities:

Act with integrity, honesty, and knowledge that promotes the culture, values and philosophy of Marriott.
Assist guest with check-in and checkout processes (verifying registration, address and credit information, balancing bank, posting charges
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities
Answer hotel telephones courteously and efficiently following Courtyard by Marriott standards
Be familiar and knowledgeable with the operation of the POS system
Follow Courtyard by Marriott operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests’ expectations
Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position.

Associate must be able to stand for up to 8 hours a day consecutively.
Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Associate is often required to sit and use his or her hands and fingers, to handle or feel.
Ability to lift, pull, and push moderate weight (minimum of 20 lbs).
Vision abilities required by this job include close vision.
Associate must talk and hear.

Qualifications, Education, Experience, Skills, and Abilities:

Customer service skills.
Professional demeanor.
Organizational skills.
Communication skills.
Initiative and creative problem-solving skills.
Must be familiar with the city and the attractions that it offers.
Flexible availability (to include days, evenings, weekends, holidays

The Courtyard Marriott Columbus OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Education

Required

High School or better

Behaviors

Required

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

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guest service agent jobs in columbus, oh

Hotel Front Desk Agent Full and Part-Time

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Overnight Guest Service Agent - Hilton Columbus Downtown

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Fairfield Inn By Marriott Hotel Front Desk Agent Part Time

Leasing Agent

Front Desk Agent | Dublin Springhill Suites

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Front Desk Agent

Front Desk Agent - AM/PM Shift (Full time/Part time)

Assistant Hotel Front Office Manager- Hilton at Easton

Front Desk Guest Service Agent 2nd Shift 3pm - 11pm / Homewood Suites by Hilton Polaris

Guest Service Agent - Short North Luxury

Guest Service Agent

Front Desk Agent

Guest Services (2nd Shift)

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