ERP Systems Specialist
Syscend / Guardian Bikes
Location: Indianapolis or Seymour, IN
Reports To: VP of Data & Technology
Requirement: Monthly presence at Seymour, IN preferred
About Syscend
Syscend (the platform behind Guardian Bikes) is building a vertically integrated, AI-driven manufacturing and commerce company. We design, manufacture, fulfill, and sell directly from our U.S. factory floor to the customer’s door.
Acumatica serves as our canonical ledger for inventory and accounting. Internally built MRP, MES, and WMS systems drive operational execution. Our data platform models analytical truth. Over time, AI systems will reason across these layers and execute workflows that humans previously owned.
This role sits at the center of that architecture working within our ERP.
Role Summary
We are hiring an ERP Systems Specialist to operate within Acumatica on a day-to-day basis and help make sure our data is up-to-date and is an accurate reflection of the physical realities on the floor.
You will help make sure our ERP remains the single source of truth for financial and inventory transactions. This role will assist with building workflows, creating reports or General Inquiries (G.I.s), implementing changes or updates to the system, and working with stakeholders across the business including Operations, Finance, IT, Data, and more.
Specifically, this role’s focus is to implement the architecture and roadmap set by our ERP consulting partners. Day to day, you'll translate direction and requests from our ERP consultants, Operations, Finance, Data, and Software leadership into configured, tested, and documented changes in Acumatica.
Key Responsibilities
Canonical Ledger Integrity (Acumatica)
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Primary system operator for Acumatica including configuration, workflows, permissions, and daily updates
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Help create and validate transactional accuracy across inventory, costing, purchasing, order management, and GL
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Maintain internal controls and clean configuration standards
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Assist with upgrade cycles, testing protocols, and QA discipline
Operational Workflow
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Implement and configure cross-functional workflows spanning production, inventory, fulfillment, and finance
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Work to eliminate shadow spreadsheets and manual overrides
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Ensure upstream changes propagate cleanly downstream
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Create and maintain documentation of core processes, data flows, system integrations, and Acumatica customizations
Data Integrity & AI Readiness
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Ensure ERP data is structured, consistent, and machine-interpretable
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Work to reduce ambiguity in costing and inventory logic
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Partner with Data and Software teams to maintain clean analytics handoffs
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Help build workflows that are automation and AI-ready
What Success Looks Like
- 90 Days: Developed initial relationships with cross-functional leaders, solid understanding of our business processes, software usage, and ERP practices
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6 Months: You have configured and documented priority workflows and data lineage with Operations, Software, and Data
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1 Year: ERP serves as stable, auditable ledger; internal data is largely predictable and outliers are diagnosable; the backlog of manual workarounds in inventory and financial transactions is closed
Required
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2–4+ years experience in manufacturing, distribution, or e-commerce
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Acumatica experience (configuration, workflows, reporting)
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Working knowledge of manufacturing costing, BOM governance, and inventory valuation
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Proven cross-functional communication and project success
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Ability to work occasionally on-site in Seymour, IN
Preferred
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Experience in multi-system ERP environments with custom integrations
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Understanding of API-based integrations and data contracts
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Experience collaborating directly with software engineers
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Reconciliation design and transaction monitoring experience
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Exposure to AI or automation initiatives in ERP contexts
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Experience in vertically integrated or DTC environments
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Vendor and ERP partner management experience
