Top 75 (remote) senior manager, operations Jobs in Columbus, Oh

Operations Senior Manager, AI
Mission Lane —Columbus, OH
- $136,000 - $162,000 a year
- Full-time
- Remote
- 5 years
- Continuous improvement
- Travel
- Paid parental leave
- Disability insurance
Senior Manager Finance - REMOTE
Ryder System —Columbus, OH
- $110,000 - $130,000 a year
- Full-time
- Remote
- Microsoft Excel
- Finance
- 8 years
- Disability insurance
- Health insurance
Senior HV Project Manager (Remote)
SOLV Energy, LLC —Columbus, OH
- $144,790 - $180,990 a year
- Full-time
- Remote
- Customer service
- 5 years
- English
- Paid holidays
- Disability insurance
Quick Apply
Senior Manager, Compliance
ATS Automation Tooling Systems Inc. —Lewis Center, OH
- Remote
- 8 years
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
Senior Revenue Operations Manager (Remote US)
Directive —Columbus, OH
- Email
- Remote
- 5 years
- Presentation skills
- Mentoring
- Paid parental leave
- Paid holidays
2d
Senior M&A Integration Manager
Reworld Projects, LLC —Columbus, OH
- $136,600 - $195,300 a year
- Full-time
- Remote
- 8 years
- Bachelor's degree
- Travel
- Paid parental leave
- Health savings account
Quick Apply
Senior Claims Representative - REMOTE
Ryder System —Columbus, OH
- $75,000 - $80,000 a year
- Remote
- Management
- 5 years
- Bachelor's degree
- Disability insurance
- Health insurance
10d
Director of Corporate Talent Acquisition
KnitWell Group —Pataskala, OH
- $160,000 - $175,000 a year
- Full-time
- Remote
- Bachelor's degree
- Travel
- US work authorization
- Store discount
- Paid holidays
Quick Apply
11d
Safety Investigator
NetJets —Columbus, OH
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Health savings account
- Disability insurance
District Sales and Operations Manager (DSOM) - Columbus, OH
Batteries Plus —Columbus, OH
- Full-time
- Remote
- Clean driving record
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Sr Manager SAP Business Process Order Management O2C (Remote)
RTX Corporate —Columbus, OH
- $132,400 - $251,600 a year
- Full-time
- Remote
- 7 years
- Bachelor's degree
- Travel
- Paid holidays
- Loan repayment program
9d
Director, Global Administration
Kyndryl —Columbus, OH
- $156,360 - $356,280 a year
- Full-time
- Remote
- 5 years
- Senior level
- Leadership
- Health insurance
- Dental insurance
Styling Team Manager (Remote)
Short Story —Columbus, OH
- Full-time
- Remote
- Mid-level
- Analysis skills
- Paid parental leave
- Health insurance
Quick Apply
Compliance Manager
Mission Lane —Columbus, OH
- $129,000 - $140,000 a year
- Full-time
- Remote
- 6 years
- Travel
- Senior level
- Paid parental leave
- Disability insurance
Director Indirect Procurement (US Remote)
Hexion Inc. —Columbus, OH
- Remote
- 18 years or older
- Pass drug screening
- Finance
11d
Area Sales Specialist (Senior Living, Ohio)
Discovery Senior Living —Columbus, OH
- $80,000 - $90,000 a year
- Remote
- Marketing
- Hospital
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
PMO Governance Specialist
ATS Automation Tooling Systems Inc. —Lewis Center, OH
- Monday to Friday
- Remote
- 5 years
- Analysis skills
- Business Administration
- Disability insurance
- Health insurance
Compliance and Risk Manager - US Remote
Hexion Inc. —Columbus, OH
- Remote
- 18 years or older
- 7 years
- Computer Science
Senior Category Manager, Fans and Coils
Nortek Data Center Cooling —Columbus, OH
- Full-time
- Remote
- 5 years
- Senior level
- Commercial
Quick Apply
Senior Financial Analyst - REMOTE
Ryder System —Columbus, OH
- $85,000 - $92,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Access
- Mid-level
- Disability insurance
- Health insurance
1d

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Operations Senior Manager, AI

Mission Lane -
Columbus, OH

Apply Now

Job Details

Full-time
$136,000 - $162,000 a year

Benefits

Paid parental leave
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Call center experience
Leading team collaboration initiatives
Business operations
Cross-functional team management
Cross-functional communication

Full Job Description

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind?

We're looking for an Operations Senior Manager, AI to own Mission Lane's operations AI agenda from strategy through execution, in a newly created role reporting to the Sr. Director of Operations.

Every time a Mission Lane customer interacts with our contact center, they're in the middle of something. It could be a question they need answered, something to resolve, or a next step they're working toward. Getting the right information quickly keeps them moving, and how well our contact center operations run determines how consistently that happens. AI is central to how we keep improving that experience for our customers. That's the work of the Operations Senior Manager, AI.

The impact you'll make:

You'll have the scope and autonomy to develop and deliver an AI Operations strategy from the ground up: identifying problems where meaningful AI solutions exist, sizing the problems within the Mission Lane context, evaluating vendors, making the business cases, sequencing the work. You'll work with cross-functional teams across Product, Engineering, vendors, and Operations to execute it.

Your success will be measured on outcomes that matter, including cost, quality, and customer experience. What matters most in year one, though, is getting the agenda right, building the cross-functional trust to move it forward, and establishing the governance needed to maintain and continuously improve the AI use cases.

You'll thrive in this role if:

You've worked inside an operations function and understand what happens when a change creates second-order problems no one anticipated. You plan for that.
You own the intent, not just the workstream. You're here to decide what the AI agenda should accomplish, not just coordinate the people doing the work.
You don't need a complete map to move. This path is genuinely new, and that's what's exciting about it.
You know how to hold cross-functional teams accountable without formal authority.
You're curious about what AI can actually do in an operational context, and that curiosity shows up in how you work.

Minimum Qualifications:

5+ years of program or project management experience
5+ years of operations leadership, including contact center or customer operations
Strong foundation in strategy development with a track record of driving results through cross-functional teams in ambiguous environments
Structured, data-driven problem solver with a bias for action
Comfortable owning an agenda without a playbook and earning executive trust through the work
Ability to travel approximately four times a year for two to five days at a time

Preferred Qualifications:

Experience implementing or overseeing AI or automation tools in an operations context
Background in financial services or consumer-facing products
Genuine curiosity about what AI can do in an operational context and optimism about the work of figuring it out

Compensation:

Annual full-time starting base salary range: $136,000 - $162,000

This role is eligible for additional compensation in the forms of participation in our annual incentive and equity programs.

Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Mission Lane also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, a monthly wellness stipend, health/dental/vision insurance options, disability coverage, paid parental leave, flexible spending account (for childcare and healthcare), life insurance, and a remote-first work environment.

About Mission Lane:

Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia.

It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do.

In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores.

Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors.

Our commitment to a workplace built on respect and dignity is guided by our core value of Unity. We believe that everyone plays a vital role in our shared purpose, and we actively cultivate an environment where all individuals have the opportunity to do their best work. By fostering a culture of empathy and collaboration, we create a strong sense of belonging and support for every team member.

Mission Lane is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status.

Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting [email protected].

Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Application Integrity:

Our cardholders trust us with their financial well-being, and this trust starts with the integrity of the people on our team. We're looking for team members who share our dedication to transparency and truth. Please verify that the information in your application is accurate and complete.

Providing any information to Mission Lane that is not completely truthful at any point during the application or hiring process may result in removal from the hiring process, disqualification from future opportunities, withdrawal of an offer or other sanctions for candidates and, in addition for employees, disciplinary action, up to and including termination of employment.

Apply Now

Refine Your Search

(remote) senior manager, operations jobs in columbus, oh

Operations Senior Manager, AI

Senior Manager Finance - REMOTE

Senior HV Project Manager (Remote)

Senior Manager, Compliance

Senior Revenue Operations Manager (Remote US)

Senior M&A Integration Manager

Senior Claims Representative - REMOTE

Director of Corporate Talent Acquisition

Safety Investigator

District Sales and Operations Manager (DSOM) - Columbus, OH

Sr Manager SAP Business Process Order Management O2C (Remote)

Director, Global Administration

Styling Team Manager (Remote)

Compliance Manager

Director Indirect Procurement (US Remote)

Area Sales Specialist (Senior Living, Ohio)

PMO Governance Specialist

Compliance and Risk Manager - US Remote

Senior Category Manager, Fans and Coils

Senior Financial Analyst - REMOTE

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