Top 117 1 managed it Jobs in Columbus, Oh

Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
- $60,000 - $65,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Paid holidays
- Paid time off
4d
Recruiter - IT - 0034497
ManpowerGroup —Columbus, OH
- Hybrid work
- High school diploma or GED
- 1 year
- No travel
- Disability insurance
- Health insurance
Truck Driver OTR Reefer Long Nose Peterbilt 389 589 #1 Ranked Carrier CDL Class A only
American Transport Refrigerated Division —Ohio
- $1,550 - $2,000 a week
- Weekends as needed
- Clean driving record
- No touch freight
- Pass drug screening
- Passenger ride along program
- Health insurance
Quick Apply
Data Center Technician IC1
Milestone Technologies, Inc. —New Albany, OH
- $17.31 - $24.43 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Travel
5d
Operations Technology Specialist
Grote Company —Columbus, OH
- Hybrid work
- ERP systems
- Mid-level
- Office
- Profit sharing
- Health savings account
Quick Apply
Compliance and Risk Manager - US Remote
Hexion Inc. —Columbus, OH
- Remote
- 18 years or older
- 7 years
- Computer Science
WC Claims Specialist (PN: 20068419, 20068729, 20069075, 20069106 & 20069204)
State of Ohio - Workers' Compensation —Columbus, OH
- $26.54 - $34.53 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
5d
Customer Service Specialist
defi AUTO LLC —Columbus, OH
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
5d
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Columbus, OH
- $15.00 - $15.50 an hour
- Full-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
12d
IT Sales Executive - Ohio
Magna5 MS LLC —Columbus, OH
- Remote
- Microsoft Outlook
- Mid-level
- 2 years
- Paid holidays
- Disability insurance
Data Center Security Installation Project Manager (Project Leader 1) - Columbus, Ohio
M.C. Dean, Inc —Columbus, OH
- $112,560 - $154,770 a year
- Full-time
- 7 years
- Computer Science
- Bachelor of Science
- Paid parental leave
- Disability insurance
Executive Director, Consumer Digital Engagement
Banner Health —Columbus, OH
- $68.96 - $131.63 an hour
- Full-time
- Remote
- HIPAA
- Master's degree
- Bachelor's degree
2d
Epic Systems Analyst - IP Orders
OhioHealth —Columbus, OH
- Full-time
- Azure
- Computer Science
- Mid-level
1d
Solution Lead/Solution Director
Onx —Columbus, OH
- $140,000 - $170,000 a year
- Background check
- Azure
- Mentoring
13d
Inbound and Inventory Control Manager
Metro Supply Chain Holdings USA Inc —Columbus, OH
- $80,000 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
Network Implementation Engineer
IP Pathways —Columbus, OH
- Online Application
- Mid-level
- Office
- 3 years
- 401(k) matching
Quick Apply
Lead Data Center Cabling Technician
Align Communications —Columbus, OH
- Extended hours
- Construction site
- Mid-level
- Travel
- Paid training
- Paid time off
Quick Apply
Associate Vice President, Engineering Managed Services with Delivery and Sales Experience
Deloitte —Columbus, OH
- $163,400 - $322,100 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
Administrative Coordinator
Vestis —Columbus, OH
- $24 - $26 an hour
- Online Application
- Oracle
- OSHA
- Mid-level
Quick Apply
11d

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1 managed it jobs near columbus, oh

Tier 1 Technical Support Specialist

Kloud9 IT, Inc. -
Columbus, OH

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Opportunities for advancement

Qualifications

Computer operation
Network troubleshooting
Mobile device support
Linux support
Printer (troubleshooting support)
Desktop (troubleshooting support)
Peripheral hardware support
Mobile devices

Full Job Description

About Us: Kloud9 IT is a leading provider of comprehensive IT solutions for businesses seeking secure, reliable, and scalable technology services. With a commitment to exceptional client satisfaction, we provide managed IT, cloud solutions, cybersecurity, and network management to a wide range of clients.

Position Overview:

The Tier 1 Technical Support Specialist provides first-level support to customers or internal users by troubleshooting, diagnosing, and resolving technical issues. As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a positive support experience for end-users. This role requires excellent communication skills, a strong technical foundation, and the ability to solve problems efficiently.

Key Responsibilities:

Technical Support:
- Serve as the first point of contact for customers or internal users experiencing technical issues.
- Provide support via phone, email, chat, or ticketing systems.
- Diagnose, troubleshoot, and resolve hardware, software, and network-related issues.
- Assist with common IT requests such as password resets, software installations, and basic network troubleshooting.
Incident and Ticket Management:
- Log, track, and update support tickets in the ticketing system.
- Ensure all tickets are resolved within the established service-level agreements (SLAs).
- Escalate unresolved or more complex issues to Tier 2 or Tier 3 support teams.
Communication and User Guidance:
- Communicate effectively with users to understand and resolve their technical issues.
- Provide clear and simple instructions to non-technical users to resolve common IT problems.
- Keep users informed of ticket progress, issue resolution timelines, and any necessary follow-up actions.
Documentation:
- Document troubleshooting steps, solutions, and technical processes in the knowledge base.
- Update and maintain technical support documentation to improve service efficiency.
Basic Maintenance and IT Tasks:
- Perform basic system administration tasks such as account provisioning, configuration changes, and system updates.
- Support basic network operations, including printer setups, peripheral troubleshooting, and device connectivity issues.
Collaboration and Team Support:
- Work closely with other support teams to ensure issues are addressed quickly and efficiently.
- Participate in team meetings, knowledge-sharing sessions, and training as needed.

Required Skills and Qualifications:

Technical Skills:
- Basic understanding of computer systems, hardware, and software.
- Familiarity with Windows, macOS, and Linux operating systems.
- Knowledge of common troubleshooting techniques for networks, printers, and mobile devices.
- Experience with ticketing systems (e.g., Zendesk, Freshdesk, Jira) is a plus.
Soft Skills:
- Strong communication skills, both verbal and written.
- Ability to explain technical concepts to non-technical users clearly and effectively.
- Excellent problem-solving and multitasking abilities.
- Patience and empathy when dealing with frustrated users.
Certifications (Preferred but not mandatory):
- CompTIA A+ or equivalent certification.
- ITIL Foundation or similar certification in IT service management is a plus.

Experience:

1-2 years of experience in a technical support or helpdesk role.
Prior experience in customer service or IT support is a plus but not required.

Work Environment:

Shift Work: This role may require working in shifts, including nights and weekends, depending on business needs.
Work Location: [Remote/On-site] as per company policy.

Why Join Us?

Opportunity to develop your technical skills in a supportive and dynamic environment.
Competitive salary, benefits, and opportunities for career advancement.
Be part of a collaborative and customer-focused IT support team.

Quick Apply

Refine Your Search

1 managed it jobs in columbus, oh

Tier 1 Technical Support Specialist

IT Support Specialist II

Recruiter - IT - 0034497

Truck Driver OTR Reefer Long Nose Peterbilt 389 589 #1 Ranked Carrier CDL Class A only

Data Center Technician IC1

Operations Technology Specialist

Compliance and Risk Manager - US Remote

WC Claims Specialist (PN: 20068419, 20068729, 20069075, 20069106 & 20069204)

Customer Service Specialist

Front Desk Agent

IT Sales Executive - Ohio

Data Center Security Installation Project Manager (Project Leader 1) - Columbus, Ohio

Executive Director, Consumer Digital Engagement

Epic Systems Analyst - IP Orders

Solution Lead/Solution Director

Inbound and Inventory Control Manager

Network Implementation Engineer

Lead Data Center Cabling Technician

Associate Vice President, Engineering Managed Services with Delivery and Sales Experience

Administrative Coordinator

I want to receive the latest job alert for 1 managed it in columbus, oh

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