Top 50 Account customer service coordinator Jobs in Columbus, Oh

Employee Benefits Account Coordinator / Benefit Specialist
Higginbotham —Dublin, OH
- Microsoft Excel
- Writing skills
- Mid-level
- Wellness program
- Paid holidays
Logistics Customer Service Coordinator
Forward Air —Groveport, OH
- From $21.59 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
7d
Patient Care Coordinator Assistant (Front Desk)
Westerville Healthcare Group —Columbus, OH
- $20 - $25 an hour
- Full-time
- Spanish
- English
- Clinic
Quick Apply
7d
Account Customer Service Coordinator II
Ryder System —New Albany, OH
- $24.60 an hour
- Urgently hiring
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
3d
Seasonal Sr. Coordinator, Customer Support (Central Ohio)
Gap Inc. —Groveport, OH
- $20.10 - $24.60 an hour
- Full-time
- Research
- Mid-level
- Communication skills
- Store discount
- Employee stock purchase plan
10d
Account Coordinator
Five Hundred Degrees Studio —Columbus, OH
- $50,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Entry level
- Paid parental leave
- Health savings account
Supplier Relations Coordinator
Vantage Point Logistics (VPL) —Westerville, OH
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Continuous improvement
Quick Apply
Client Coordinator
Maxim Healthcare Services Direct —Columbus, OH
- $21 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
1d
Service Delivery Coordinator
Astute Technology Management —Columbus, OH
- $24 - $27 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Nutrition Care Coordinator
Option Care Enterprises, Inc. —Columbus, OH
- $17.02 - $28.38 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
3d
Customer Service Coordinator I
Aramark —Groveport, OH
- $18 - $23 an hour
- Administrative experience
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
Front Office Patient Care Coordinator | Columbus, OH
pēkomd Cosmetic Surgery and Rejuvenation Center —Worthington, OH
- $40,000 - $60,000 a year
- Weekends as needed
- Private practice
- Business development
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator
IVX Health —Grove City, OH
- Part-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Customer Service Lead Coordinator
Aramark —Groveport, OH
- $22 - $25 an hour
- Writing skills
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Service Coordinator
S. A. Comunale Co., Inc. —Hilliard, OH
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Basic math
Customer Experience Coordinator (Part-Time) - Columbus, OH (Easton)
Veterinary Emergency Group (VEG) —Columbus, OH
- Part-time
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits
FT Front Desk Coordinator
IVX Health —Reynoldsburg, OH
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Continuing education credits
- Health savings account
Quick Apply
Commercial Account Coordinator
AAAG-Ohio LLC —Obetz, OH
- 18 years or older
- Sales
- Computer literacy
Quick Apply
Accounts Receivable Coordinator
Columbus Arthritis Center —Columbus, OH
- Full-time
- Mid-level
- In-person
Quick Apply
4d
ITSM Coordinator
ABACUS —Columbus, OH
- Mid-level
- Office
- Continuous improvement
Quick Apply

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Employee Benefits Account Coordinator / Benefit Specialist

Higginbotham -
Dublin, OH

Apply Now

Job Details

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Prescription drug insurance

Qualifications

Vendor relationship building
Customer communication

Full Job Description

About the Role:

As a Benefit Specialist at McGohan Brabender, you will be at the forefront of our mission to provide comprehensive benefit solutions to our clients. As part of an Account Management team, you will collaborate closely with clients, insurance carriers, and internal teams to design, implement, and manage employee benefit programs that align with our clients' objectives and meet the needs of their workforce.

Newly hired Benefit Specialists will begin their journey at McGohan Brabender as part of our Benefit Specialist Academy, a structured onboarding program designed to build a strong foundation for success. For the first three months, each new team member will work with a dedicated trainer who provides hands-on instruction, support, and coaching. This immersive experience allows new hires to gradually learn the intricacies of the role, develop key skills, and build confidence before joining an Account Team. By the end of the Academy, Benefit Specialists will be well-prepared to integrate with an Account Team, picking up more team-specific training while also starting to contribute meaningfully to client relationships and deliver outstanding service.

We believe that with the right attitude, a commitment to learning, and a passion for helping others, you can excel in the role of Benefit Specialist, even if you haven't previously worked in the insurance or benefits industry. Soft skills such as initiative, teamwork, and a customer service orientation, are the key strengths we look for in new Benefit Specialists.

Key Responsibilities:

Client Support: Act as a trusted partner to our clients, conduct needs assessments and offer exceptional customer service by responding to day-to-day service issues and depending on their assigned team, scheduling client meetings. Keep minutes in client meetings, take notes and identify and execute follow up tasks.

Compliance and Regulatory Expertise: Ensure clients remain in compliance with rules and regulations. Collect and review SBCs, Certificates, SPDs, 5500s, and Wrap Docs.

Meeting Preparation & Logistics: Create, design, facilitate, and present materials for all client meetings. Including, but not limited to, open enrollment PowerPoints, core meeting deck prep Xplore websites, iPad loading, and printing logistics. Collaborate with clients on AccelerateGo communication strategies as well as assisting clients with other MB value-added resources. Depending on their assigned team. Benefit Specialists may be called upon to independently conduct a full open enrollment presentation.

Vendor Management: Manage relationships with insurance carriers, third-party administrators, and other benefit providers to ensure seamless service delivery.

Benefits Administration: Oversee benefit enrollment, changes, and terminations, maintaining accurate records and addressing employee inquiries.

Technology Utilization: Stay informed on benefits technology platforms clients may utilize to streamline administration and enhance employee and client experiences. Additionally, take full advantage of the Microsoft Office Suite, including Excel, Publisher, and PowerPoint. Follow MB’s renewal workflow in Salesforce

Quoting Management: Assist Account Managers with the quoting process by preparing presentations and documents, gathering census information, and guiding the client through the market review process.

Policy Implementation: Manage the implementation of new benefit policies by acting as the liaison between the carrier and the client; assist the client with installation paperwork, terminate any prior policies, and request a deductible credit report and certificate of coverage for the new policy.

Qualifications:

Bachelor’s degree preferred.
Self-starter who will take initiative in meeting client’s needs.
Exceptional communication (both oral and written) and interpersonal skills.
Client-centric mindset.
Detail-oriented with excellent organizational and project management abilities.
Proficiency in Microsoft Office Suite.
Ability to work independently and collaboratively within a team.
Comfortable presenting in front of groups (once knowledge base is acquired).

Physical Requirements:

- Ability to lift 25 pounds
- Repeated use of sight to read documents and computer screens
- Repeated use of hearing and speech to communicate on telephone and in person
- Repetitive hand movements, such as keyboarding, writing, 10-key
- Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation:

- Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
- Employee Wellness Program
- Company paid holidays, plus PTO

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.

Applications will be accepted until the position is filled

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

Refine Your Search

account customer service coordinator jobs in columbus, oh

Employee Benefits Account Coordinator / Benefit Specialist

Logistics Customer Service Coordinator

Patient Care Coordinator Assistant (Front Desk)

Account Customer Service Coordinator II

Seasonal Sr. Coordinator, Customer Support (Central Ohio)

Account Coordinator

Supplier Relations Coordinator

Client Coordinator

Service Delivery Coordinator

Nutrition Care Coordinator

Customer Service Coordinator I

Front Office Patient Care Coordinator | Columbus, OH

Front Desk Coordinator

Customer Service Lead Coordinator

Service Coordinator

Customer Experience Coordinator (Part-Time) - Columbus, OH (Easton)

FT Front Desk Coordinator

Commercial Account Coordinator

Accounts Receivable Coordinator

ITSM Coordinator

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