Top 247 Account manager/collections Jobs in Columbus, Oh

Manager, Team Lead, GM - General Manager
Phillips & Cohen Associates Ltd. —Gahanna, OH
- Full-time
- 5 years
- Office
- Analysis skills
Quick Apply
Consumer Support Unit - Consumer Support Associate
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $18 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Financial services
- Health insurance
- Dental insurance
Quick Apply
Bilingual Community Manager – Operations & Customer Service
Alpha Management Group —Columbus, OH
- $20 - $26 an hour
- Full-time
- Spanish
- Sales
- English
Quick Apply
11d
Senior Client Relationship Representative
First Merchants Bank —Columbus, OH
- Office
- High school diploma or GED
- Business development
- Paid parental leave
- Paid holidays
Quick Apply
Maintenance Technician-Harvest Glen
29th Street —Galloway, OH
- $21 - $24 an hour
- Full-time
- Mid-level
- Driver's License
- No degree
- Paid holidays
- Disability insurance
Quick Apply
Cleared Engineering Operations Technician, ADC InfraOps DCEO
Amazon Data Services, Inc. —Hilliard, OH
- $37 - $65 an hour
- 12 hour shift
- Mid-level
- 3 years
- AD&D insurance
- Health insurance
12d
Survey Field Crew Instrument Operator
Exacta Land Surveyors LLC —Worthington, OH
- $21 - $23 an hour
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Restaurant Manager
The Cheesecake Factory —Columbus, OH
- $60,000 - $70,000 a year
- Email
- Ability to walk for extended periods
- Restaurant management
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Maintenance Supervisor II (The Reserve at Chatford)
WinnCompanies —Columbus, OH
- Full-time
- Mid-level
- High school diploma or GED
- Plumbing
- Health savings account
- AD&D insurance
Quick Apply
Maintenance Technician-Hickory Creek
29th Street —Columbus, OH
- $21 - $24 an hour
- Full-time
- Mid-level
- Driver's License
- No degree
- Paid holidays
- Disability insurance
Quick Apply
Floating Leasing Specialist
Harbor Group Management Company —Columbus, OH
- Weekends as needed
- Office
- High school diploma or GED
- Driver's License
- Commuter assistance
- Paid parental leave
Quick Apply
7d
EnviroServe Hazmat Technicians
EnviroServe —Columbus, OH
- $19 - $22 an hour
- Extended hours
- Forklift
- Ability to lift 50 pounds
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
Accounting Manager
Vaco LLC —Columbus, OH
- $115,000 - $120,000 a year
- Management
- GAAP
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
5h
Payroll & Accounting Specialist
Vaco LLC —Columbus, OH
- $28 - $30 an hour
- Mid-level
- QuickBooks
- Organizational skills
Quick Apply
5h
Controller
Vaco LLC —Columbus, OH
- $100,000 - $125,000 a year
- Office
- Senior level
- Health insurance
- Dental insurance
Quick Apply
5h
Maintenance Supervisor-Preserve at Winchester Crossing
29th Street —Groveport, OH
- $29 - $31 an hour
- Full-time
- Mid-level
- Driver's License
- Team management
- Paid holidays
- Disability insurance
Quick Apply
14d
Sr. Accountant
Vaco LLC —Columbus, OH
- $85,000 - $100,000 a year
- Continuous improvement
- GAAP
- Senior level
- Health insurance
- Dental insurance
Quick Apply
5h
Senior Accountant
Vaco LLC —Groveport, OH
- $85,000 - $110,000 a year
- 5 years
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Quick Apply
5h
Account Manager
Republic Services —Columbus, OH
- $56,400 - $77,550 a year
- Full-time
- Mid-level
- Driver's License
- Contracts
- AD&D insurance
- Employee stock purchase plan
Ops Manager Hauling
Republic Services —Columbus, OH
- $90,800 - $124,850 a year
- Full-time
- High school diploma or GED
- Accounting
- Senior level
- AD&D insurance
- Employee stock purchase plan

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Manager, Team Lead, GM - General Manager

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time

Qualifications

Managing customer accounts
Customer relationship building
Team supervision
Expense management
Performance management strategy
Client rapport building
Portfolio performance measurement
Team development
Customer relationship management
Client management
Debt recovery
Revenue target achievement
Data analytics
Leading team collaboration initiatives
Business operations
Account management
Program budgeting
Stakeholder relationship building
Collections account management
Organizational budget management
Team building

Full Job Description

Position: General Manager

Discipline: Collection Operations; Management

Position Type: Permanent; Salary

Location: Gahanna, Ohio (Hybrid)

Phillips & Cohen Associates, LLC the global leader in estate account management with operations in the United States, United Kingdom, Canada, Australia, and New Zealand, seeks an experienced General Manager for its Gahanna, Ohio office. Reporting to the SVP, Operations - North America, this role is responsible for the overall management, performance, and recovery strategy of the Company's account portfolios, as well as the leadership and development of operational management teams. The ideal candidate will possess extensive collections and call center leadership experience, knowledge of applicable regulatory requirements, strong analytical skills, and a demonstrated ability to lead large, high-performing teams. The successful candidate will be expected to work onsite full-time during the initial 90 to 120 days. This period is intended to facilitate relationship building, stakeholder engagement, team collaboration, and the establishment of credibility and influence within the organization. A hybrid work schedule may be considered thereafter.

Responsibilities:

Shape and execute operational strategies in partnership with senior leadership to drive revenue growth, portfolio performance, productivity, quality, client satisfaction, and organizational effectiveness.
Build and develop a high-performing leadership team through talent development, succession planning, performance management, and the PCA Career Path program.
Drive performance optimization through analysis of portfolio and client data, identifying opportunities, and implementing strategies to improve recovery rates, productivity, and revenue.
Direct portfolio strategy, account inventory management, performance management, and expense controls to maximize operational effectiveness and financial results.
Optimize operational workflows and recovery strategies to improve efficiency, productivity, and portfolio performance.
Foster and strengthen client relationships by serving as a strategic operational partner, providing performance insights, supporting business objectives, and representing PCA to current and prospective clients.
Champion compliance and risk management by ensuring adherence to all applicable federal, state, local, client, and company requirements.
Direct workforce planning and resource allocation to achieve optimal staffing levels and operational performance.
Cultivate a culture of accountability, engagement, continuous improvement, and compliance while ensuring consistent application of company policies.
Contribute to organizational strategy through partnership with executive leadership on key initiatives, business planning, and special projects.

Qualifications:

Minimum of five (5) years of progressive leadership experience in debt collection operations, including managing operations and multiple levels of staff.
Extensive knowledge of debt collection industry best practices, regulatory requirements, and recovery strategies.
Proven success leading teams, developing future leaders, and achieving operational and financial objectives.
Demonstrated ability to drive portfolio performance, operational efficiency, revenue growth, and client satisfaction through strategic planning and execution.
Strong business acumen, including experience with portfolio management, performance management, budgeting, and resource allocation.
Experience utilizing operational metrics and data analysis to support decision-making, continuous improvement, and business results.
Proven ability to build and maintain effective client relationships and represent the organization in client-facing meetings and strategic discussions.
Bachelor's degree preferred; equivalent combination of education and relevant experience will be considered.
Knowledge of digital collections strategies, technologies, and emerging industry trends preferred.

Core Competencies:
Strategic Leadership Operational Excellence
Talent Development Client Relationship Management
Regulatory Compliance Portfolio & Financial Management
Communication & Negotiation Emotional Intelligence
Decision Making & Problem Solving Innovation & Continuous Improvement

About Phillips & Cohen Associates, LLC
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Phillips & Cohen Associates, Ltd.
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Quick Apply

Refine Your Search

account manager/collections jobs in columbus, oh

Manager, Team Lead, GM - General Manager

Consumer Support Unit - Consumer Support Associate

Bilingual Community Manager – Operations & Customer Service

Senior Client Relationship Representative

Maintenance Technician-Harvest Glen

Cleared Engineering Operations Technician, ADC InfraOps DCEO

Survey Field Crew Instrument Operator

Restaurant Manager

Maintenance Supervisor II (The Reserve at Chatford)

Maintenance Technician-Hickory Creek

Floating Leasing Specialist

EnviroServe Hazmat Technicians

Accounting Manager

Payroll & Accounting Specialist

Controller

Maintenance Supervisor-Preserve at Winchester Crossing

Sr. Accountant

Senior Accountant

Account Manager

Ops Manager Hauling

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