Top 41 Administrator / customer support representative Jobs in Columbus, Oh

Collection Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
- From $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Free parking
- Health insurance
Quick Apply
HRIS Time Administrator - REMOTE
Ryder System —Columbus, OH
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Office Administrator- Columbus (Onsite)
MyComputerCareer Inc —Columbus, OH
- $17 - $20 an hour
- Microsoft Excel
- Computer literacy
- Office
Quick Apply
Customer Service Assistant 2
State of Ohio - Unemployment Compensation Review Commission —Columbus, OH
- $23.65 - $27.56 an hour
- Online Application
- Background check
- Word processing
- Research
- Paid holidays
- Health insurance
9h
Front Desk Administrator
BHDP Architecture —Columbus, OH
- Part-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Customer Service Assistant 2 (Intermittent)
State of Ohio - Unemployment Compensation Review Commission —Columbus, OH
- $23.65 an hour
- Part-time
- Background check
- Word processing
- Research
- Paid holidays
- Health insurance
9h
Office Administrator
Summit LLC —Pickerington, OH
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
1d
Student Services Secretary
Johnstown Monroe School District —Johnstown, OH
- Full-time
- School experience
- Office
- High school diploma or GED
Special Assistant to the Payroll Administrator (SY26-27)
Columbus City Schools —Columbus, OH
- $27.42 an hour
- Seasonal
- High school
- Writing skills
- English
4d
HR Service Representative - Data Team
Victoria's Secret —Reynoldsburg, OH
- $21.00 - $27.56 an hour
- Full-time
- Oracle
- Microsoft Outlook
- Word processing
- Paid time off
3d
Technical Analyst-Commercial
WOW! —Columbus, OH
- From $26.50 an hour
- Full-time
- Word processing
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Commercial Banking Relationship Administrator II
S&T Bank —Hilliard, OH
- $36,438 - $80,850 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Data entry
Building Administrative Secretary
Reynoldsburg City School District —Reynoldsburg, OH
- Full-time
- School experience
- Google Workspace
- HIPAA
2d
Associate Sales Representative - Medical Device Sales - 16
Rep-Lite —Columbus, OH
- $90,000 a year
- Full-time
- Up to 50% travel
- Driver's License
- Bachelor's degree
- Paid training
- Mileage reimbursement
Quick Apply
Property Administrator (CRE)
Cushman & Wakefield —Columbus, OH
- $21.25 - $25.00 an hour
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
16h
Senior System Administrator
Anduril Industries —Ashville, OH
- $126,000 - $167,000 a year
- Email
- 8 years
- Scripting
- Senior level
Quick Apply
Team Lead Firewall Admin (Checkpoint)
ITinfra —Columbus, OH
- Email
- 7 years
- Azure
- Continuous improvement
- Health insurance
- 401(k)
Medical Equipment Customer Service Representative
Rotech Healthcare Inc. —Gahanna, OH
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Opportunities for advancement
Quick Apply
Branch Operations Officer
Northwest Bank —Columbus, OH
- Full-time
- Office
- Finance
- Supervising experience
Quick Apply
IT Operations Engineer
Telhio Credit Union —Columbus, OH
- On call
- 7 years
- Engineering
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
14d

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Collection Specialist

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Free parking
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Debt collection
Phone communication
Telephone systems
Multi-line phone systems
Productivity software
Collections account management
Office phone management

Full Job Description

General Description:

Phillips & Cohen Associates, LLC., the industry leader in compassionate engagement services with offices located throughout the globe, is seeking Estate Care Specialists to join their team. The incumbent will proactively and professionally engage customer representatives to resolve outstanding account balances in a compassionate and thoughtful manner.

PCA has implemented a Hybrid Work Policy. These objectives along with other business considerations including regulator allowance, client approval, risk management, business performance, and employee experience. As such, remote working will remain at the discretion of PCA Senior Management and the Board of Directors.

Schedule:

Probationary Period: Monday–Friday, 8:00 AM–5:00 PM, in-office.

Following the probationary period:

2 days (Monday–Thursday): 8:00 AM–5:00 PM
2 days (Monday–Thursday): 12:00 PM–9:00 PM
Friday: 8:00 AM–5:00 PM or 6:00 PM, as scheduled
One Saturday per month: 8:00 AM–12:00 PM

Responsibilities:

Effectively communicate with customer representatives in a compassionate, professional, and fair manner to evaluate estate circumstances and work towards timely payment.
Provide guidance, assistance, and support to customer representatives throughout all stages of the estate/succession process.
Maintain and manage queue of files in-line with applicable regulations, company procedures, and customer service best practices.
Respond to and address inquiries from attorneys, executors, administrators and/or estate representatives.
Provide requested correspondence and/or account documentation and follow-up to ensure receipt.
Resolve questions, discrepancies and disputes pertaining to outstanding account balances timely and completely.
Meet defined department goals and activity metrics; achieve minimum requirements on all key performance indicators, including quality assurance and compliance reviews.

Qualifications:

High-school diploma, or equivalent.
Experience within debt collections, customer service, or similar phone-based employment preferred.
Strong communication, problem-solving and analytical skills.
Ability to work independently and to adapt to a fast-changing environment.
Proficiency in Microsoft Office, including Excel and Word.
Experience in a telecommunications environment is preferred but not required.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.

Benefits:

Starting rate of $20.00/hour plus monthly bonus opportunities.
Salary Accelerator, granting salary increases in the first and second year of employment.
Access to PCA’s Global Career Path for employee development.
401k program with PCA matching part of employee contributions.
Dental insurance
Health insurance
Paid time off
Vision insurance
Casual dress code, Jeans are okay!
Free Parking.

Weekly day range:

Monday to Friday
One Saturday per month

Work setting:

Call center
Office

Application Question(s):

This is an in-office position during the probationary period. Are you okay being in an office 5-days a week during this period and following the schedule outlined above thereafter?

Experience:

Microsoft Office: 2 years (Required)
Multi-line phone systems: 2 years (Required)
Pay by Phone: 2 years (Required)
Reading Scripts: 2 years (Required)
3rd Party Debt Collections: 2 years (Required)
Dual Screen Computer System: 2 years (Required)

Ability to Relocate:

Gahanna, OH 43230: Relocate before starting work (Required)

Work Location: In person

Key Attributes:

\*Commitment; Compliance; Compassion; Innovation; Professionalism; Charisma; Humility; Self-Starter; Negotiation; Creativity; Focused; Motivated; Fair; Empathetic; Active Listening; Self-Awareness; Maturity; Initiative; Career-minded; Colleague

#usind

Work Location: In person

Quick Apply

Refine Your Search

administrator / customer support representative jobs in columbus, oh

Collection Specialist

HRIS Time Administrator - REMOTE

Office Administrator- Columbus (Onsite)

Customer Service Assistant 2

Front Desk Administrator

Customer Service Assistant 2 (Intermittent)

Office Administrator

Student Services Secretary

Special Assistant to the Payroll Administrator (SY26-27)

HR Service Representative - Data Team

Technical Analyst-Commercial

Commercial Banking Relationship Administrator II

Building Administrative Secretary

Associate Sales Representative - Medical Device Sales - 16

Property Administrator (CRE)

Senior System Administrator

Team Lead Firewall Admin (Checkpoint)

Medical Equipment Customer Service Representative

Branch Operations Officer

IT Operations Engineer

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