Top 183 Associate customer service representative Jobs in Columbus, Oh

Associate Customer Service Representative, CI
Liberty Mutual —Columbus, OH
- $38,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Office
- High school diploma or GED
- Organizational skills
- Disability insurance
7d
Delivery Station Customer Service Associate, DSL
Amazon.com Services LLC —Columbus, OH
- $18 - $25 an hour
- Full-time
- Microsoft Outlook
- Merchandising
- Windows
- Employee assistance program
- 401(k) matching
Associate Customer Service Representative
Wesco —Columbus, OH
- $17.35 - $20.82 an hour
- Urgently hiring
- Computer literacy
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
Contact Center Associate 9:30am-6:00pm
Kimball Midwest —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid parental leave
- Health savings account
Quick Apply
Associate, Customer Experience
LOVESAC COMPANY —Columbus, OH
- $22.38 - $25.06 an hour
- Overtime
- Hybrid work
- Bilingual
- Background check
- 18 years or older
- Paid parental leave
- AD&D insurance
Retail Customer Service Associate
FedEx Office —Columbus, OH
- $17.00 - $19.98 an hour
- Full-time
- High school diploma or GED
- Project management
- Cleaning
- Health insurance
- Dental insurance
10d
Delivery Station Customer Service Associate, SDS
Amazon.com Services LLC —Etna, OH
- $18 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Merchandising
- Employee assistance program
- 401(k) matching
Bakery Associate/Assistant Manager - Customer Service/Operations
Beehive Bread Company —Powell, OH
- From $14 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Basic math
- Paid time off
- Employee discount
Quick Apply
CSR Associate
Shell —Pataskala, OH
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
8d
Customer Service Associate - Temporary
Walgreens —Columbus, OH
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Sales & Service Associate
Kenda Tires —Reynoldsburg, OH
- $20 - $25 an hour
- Full-time
- High school diploma or GED
- Critical & Intensive Care
- Accounting
- Paid holidays
- Disability insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Columbus, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate
Walgreens —Whitehall, OH
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
3d
Customer Service Associate
Big Lots —Columbus, OH
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Associate Director, Central Scheduling
Ohio State University Physicians —Columbus, OH
- $89,611.59 - $134,417.39 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Business Administration
- Wellness program
- Paid holidays
5d
Customer Service Associate
BlastOne —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
Quick Apply
Associate Implementation Manager
Jellyvision —Columbus, OH
- $55,000 - $60,000 a year
- Remote
- Mid-level
- 1 year
Customer Service Associate
Raising Cane's —Columbus, OH
- $14 an hour
- Urgently hiring
- No experience needed
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid training
- Disability insurance
Quick Apply
2d
Customer Service Associate
Dollar Tree —Columbus, OH
- $12.00 - $12.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
13d
Customer Service Associate I
Family Dollar —Columbus, OH
- $12.00 - $12.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

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Associate Customer Service Representative, CI

Liberty Mutual -
Columbus, OH

Apply Now

Job Details

Full-time
$38,000 - $70,000 a year
7 days ago

Benefits

Disability insurance

Qualifications

Computer operation
Customer communication
Customer relationship building
Client rapport building
AI tools proficiency
Generative models
Computer skills
Stakeholder relationship building
Generative AI

Full Job Description

Description

Job Summary

Performs a limited range of customer service activities such as obtaining first notice of loss information, responding to inquiries, and explaining processing procedures to deliver the best possible outcome while meeting or exceeding the customer's expectation. Maintains essential information on all calls received.

This is a remote/hybrid position. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Columbus, OH; Hoffman Estates, IL; Liberty Lake, WA; Indianapolis, IN; Lake Oswego, OR; Plano, TX; Suwanee, GA; and Syracuse, NY. Please note this policy is subject to change. The anticipated start date for this role is September, 8, 2026.

Responsibilities:

Deliver an exceptional customer service experience.
Obtains information from customers regarding claims and accidents on some lines (commercial auto, workers' compensation, liability, property, Integrated Disability Management, short-term disability, etc.) through a primary intake method (telephone reports, fax and other sources).
Provides direct guidance and assistance to customers regarding first report of loss or first report of injury.
Provides guidance such as Provider Referral Services (PRS).
Assists with customer inquiries and/or problems, alerts people leaders to potential escalations.
Refers callers to appropriate contacts.
Transmits reports and messages to branch offices and to state agency as required.
May act as a liaison between management and customer for routine information and reports requested.
Prepares reports for management from customer information.
Maintains logs, records and reports as required to ensure accurate information and reporting capabilities for customers.
Updates information on automated system.
Performs weekend driver work as needed once proficient in telephony skill.

Qualifications

Demonstrates a willingness to be coachable by remaining open to feedback and applying it effectively to support continued growth and help reduce recurring trends.
Demonstrating accountability for managing time effectively and ensuring consistent attendance and preparedness during scheduled work hours.
Achieving established efficiency goals to support business results.
Maintaining strong schedule adherence to ensure customer accessibility.
Following Triton standards and demonstrating professional work habits.
Maintaining dependable attendance and adhering to the Time Away from Work Policy.
Managing time effectively by being present, prepared, and available during scheduled work hours.
Adopt and utilize GPT and generative AI tools to enhance efficiency, support quality outcomes, and contribute to a culture of innovation and continuous improvement.
Describe the minimum level of preparation, training, and experience, as well as any special skills, which are required to competently perform the duties of this job.
Interpersonal and listening skills to build solid relationships inside and outside the organization.
Communication skills to perform active listening and exchange accurate information in a responsive, respectful manner.
Ability to exercise influence and create good outcomes.
Adaptability to be open-minded and flexible when faced with changes at work.
Ability to understand, remember and explain claims reporting procedures; and working knowledge of systems and personal computers.
High school diploma (or equivalent) and a minimum of 1-2 years of customer service or insurance experience preferred.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco

Apply Now

Refine Your Search

associate customer service representative jobs in columbus, oh

Associate Customer Service Representative, CI

Delivery Station Customer Service Associate, DSL

Associate Customer Service Representative

Contact Center Associate 9:30am-6:00pm

Associate, Customer Experience

Retail Customer Service Associate

Delivery Station Customer Service Associate, SDS

Bakery Associate/Assistant Manager - Customer Service/Operations

CSR Associate

Customer Service Associate - Temporary

Customer Sales & Service Associate

Pharmacy Customer Service Associate

Customer Service Associate

Customer Service Associate

Associate Director, Central Scheduling

Customer Service Associate

Associate Implementation Manager

Customer Service Associate

Customer Service Associate

Customer Service Associate I

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