Top 366 Associate director, central scheduling Jobs in Columbus, Oh

Associate Director, Central Scheduling
Ohio State University Physicians —Columbus, OH
- $89,611.59 - $134,417.39 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Business Administration
- Wellness program
- Paid holidays
3d
Central Scheduling Representative (Monday-Friday 9a-5:30pm)
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
14d
Associate Director - Human Resources
Franklin County Children Services —Columbus, OH
- From $31.97 an hour
- Email
- Hybrid work
- Background check
- Office
- Master's degree
- Paid holidays
- Health insurance
Quick Apply
4d
Roadway Engineer
E.P. Ferris & Associates, Inc. —Columbus, OH
- Full-time
- 5 years
- Bachelor's degree
- Quality control
- Health insurance
- Dental insurance
Quick Apply
5d
Associate Optometrist -| Float
Hëda —Columbus, OH
- $145,000 - $165,000 a year
- Full-time
- Float pool
- Mid-level
- Pediatrics
- Continuing education credits
Quick Apply
Clinical Specialist - Columbus, OH
PROCEPT BioRobotics Corporation —Columbus, OH
- $108,000 a year
- Full-time
- Surgery
- Customer service
- Bachelor's degree
- Opportunities for advancement
Quick Apply
Commercial Roofing Project Coordinator
Scalo Inc. —Gahanna, OH
- $25 - $30 an hour
- Full-time
- Background check
- Construction site
- Pass drug screening
- Profit sharing
- Health savings account
Quick Apply
Program Manager - Youth and Young Adult Workforce Development
Godman Guild Association —Columbus, OH
- $50,000 - $55,000 a year
- Weekends as needed
- Classroom
- Spanish
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
4d
Excavation Foreman
Layton Services —Columbus, OH
- $40 - $53 an hour
- Full-time
- Construction site
- Heavy equipment operation
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
3d
Automotive Technician
Nissan/North —Columbus, OH
- $40,000 - $110,000 a year
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Paid training
- Continuing education credits
Quick Apply
General Manager at ER Autocare
ER Autocare —Plain City, OH
- $70,000 - $120,000 a year
- Full-time
- Continuous improvement
- Conflict management
- Mentoring
- Paid training
- Health insurance
Quick Apply
Construction Project Coordinator (HVAC & MEP)
The Brewer-Garrett Company —Columbus, OH
- Full-time
- Construction site
- Mid-level
- Continuous improvement
- Health savings account
- Disability insurance
Quick Apply
Transportation Supervisor
Cardinal Transportation LTD —Columbus, OH
- $23 - $27 an hour
- Weekends as needed
- CDL B
- Microsoft Word
- Background check
- Health insurance
- 401(k)
Quick Apply
Patient Representative Supervisor
Southeast Healthcare —Columbus, OH
- HIPAA
- Mid-level
- Bachelor's degree
Quick Apply
Property Manager
Ardent Property Management —Westerville, OH
- $50,000 - $55,000 a year
- 8 hour shift
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Medical Assistant
Gentle Footcare LLC —Hilliard, OH
- Full-time
- Bilingual
- Vital signs
- Ability to walk for extended periods
- Paid time off
Landscape Project Manager - $3,500 Sign on Bonus!
Environmental Management Inc —Plain City, OH
- Full-time
- Spanish
- Clean driving record
- Construction site
- Paid holidays
- Disability insurance
Quick Apply
10d
Hair Stylist - Great Clips
Great Clips/StyleTech Corp —Columbus, OH
- $25 - $35 an hour
- Part-time
- Cosmetology License
- Hair styling
- US work authorization
- Paid training
- Disability insurance
Quick Apply
LPN - 1st Shift
The Buckeye Ranch —Grove City, OH
- $23.82 - $30.00 an hour
- Full-time
- Background check
- Nursing
- Vital signs
- Disability insurance
- Health insurance
Quick Apply
Construction Senior Project Manager (Central Ohio) - $20,000 Sign-On Bonus
The Superior Group —Columbus, OH
- $135,000 - $175,000 a year
- PRN
- Construction site
- 8 years
- Criminal background check
- Health savings account
- Disability insurance
Quick Apply

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Associate Director, Central Scheduling

Ohio State University Physicians -
Columbus, OH

Apply Now

Job Details

Full-time
$89,611.59 - $134,417.39 a year
3 days ago

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Academic medical center healthcare experience
Productivity software
Academic medical center experience

Full Job Description

Overview:

Make a meaningful impact on the patient journey. As the Associate Director of the Patient Contact Center, you will lead the teams and processes that help patients access care across OSUWMC. Partnering closely with clinical and operational leaders, you'll drive service excellence, optimize patient access, and develop innovative solutions that improve both the patient experience and organizational performance.

About us

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of OSUP, you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives.

Responsibilities:

Purpose:

The Associate Director of the Patient Contact Center is directly responsible for the development, implementation, and overall operation of OSUWMC Contact Center services. The Associate Director (AD) will ensure that all programs and processes align with OSUWMC with an emphasis on customer service, patient experience, and financial integrity. The AD will also be actively involved in business planning and development, strategic planning, clinical integration between the contact center team and clinical teams, financial planning, and meeting (or exceeding) all customer service and contact center success metrics. This role will leverage best practices for scheduling and customer service workflows to ensure ongoing and continuous improvement surrounding the patient experience and service delivery.

Duties & Responsibilities

Provide strategic and operational leadership for centralized patient scheduling, call center services, and patient access initiatives.
Partner with clinical and administrative leaders to optimize scheduling operations, improve patient access, enhance the patient experience, and ensure alignment with organizational goals.
Oversee staffing, workforce planning, performance metrics, budgeting, and continuous process improvement for a large, multi-level team supporting 100+ indirect FTEs.
Lead managers and staff development efforts, including performance management, employee engagement, retention, training, and succession planning.
Drive operational excellence through data analysis, workflow optimization, forecasting, and implementation of scheduling and access-related initiatives.
Serve as a key liaison between operational teams and organizational leadership, communicating strategy and ensuring effective cross-functional collaboration.

Additional Responsibilities

Maintain compliance with all organizational policies, regulatory requirements, and required training.
Demonstrate professionalism, reliability, and exceptional customer service while supporting a collaborative work environment.
Travel to other clinical locations as needed and perform other duties or special projects as assigned.

Qualifications:

Requirements:

Bachelor’s degree in Business Administration or equivalent work experience is required. Healthcare or related field is required.
Minimum of 5 years of experience working in business operations or similar function, preferably in healthcare services, inclusive of 2 years of previous supervisory or management experience.
Strong understanding of the care lifecycle is required.
Prior experience in the successful management of high-volume patient access functions for a large academic medical center.
High proficiency with Microsoft Office Suite is required.

Preferences:

Advanced degree (MBA/MHA)
Contact center, surgical scheduling, imaging or procedural scheduling experience.
Considerable experience in revenue cycle management, medical billing, health access, and medical administration is a plus.
Proficiency in electronic medical records (EMR); EPIC preferred.
Working knowledge of ambulatory healthcare systems.
Knowledge of medical terminology as well as contact center technology and associated best practices are highly preferred.
Ability to manage a project and familiarity with LEAN project process highly preferred
Prior experience managing projects, strategy dissemination, thinking like an owner and communicating direction are an imperative

Pay Range: USD $89,611.59 - USD $134,417.39 /Yr.

Apply Now

Refine Your Search

associate director, central scheduling jobs in columbus, oh

Associate Director, Central Scheduling

Central Scheduling Representative (Monday-Friday 9a-5:30pm)

Associate Director - Human Resources

Roadway Engineer

Associate Optometrist -| Float

Clinical Specialist - Columbus, OH

Commercial Roofing Project Coordinator

Program Manager - Youth and Young Adult Workforce Development

Excavation Foreman

Automotive Technician

General Manager at ER Autocare

Construction Project Coordinator (HVAC & MEP)

Transportation Supervisor

Patient Representative Supervisor

Property Manager

Medical Assistant

Landscape Project Manager - $3,500 Sign on Bonus!

Hair Stylist - Great Clips

LPN - 1st Shift

Construction Senior Project Manager (Central Ohio) - $20,000 Sign-On Bonus

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