Top 264 Client services group representative Jobs in Columbus, Oh

Customer Service Representative Lead - New Albany
WesBanco Bank, Inc. —Columbus, OH
- Microsoft Outlook
- Computer literacy
- Mid-level
13d
Field Support Representative, Client Services - Ohio
Sidecar Health —Grove City, OH
- $50,000 - $54,000 a year
- Bilingual
- Travel
- In-person
- Paid holidays
- Health insurance
Remote E-Billing Analyst
Williams Lea —Columbus, OH
- $26 - $28 an hour
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Finance
Case Manager
Arista Recovery —Hilliard, OH
- $21.63 - $28.85 an hour
- Full-time
- Background check
- CPR Certification
- Computer literacy
Quick Apply
Health Information Management Specialist
Equitas Health, Inc. —Columbus, OH
- Weekends as needed
- Hybrid work
- HIPAA
- Research
- Mid-level
Quick Apply
Family Support Specialist
PrimaryOne Health —Columbus, OH
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Medical Sales Representative
Rehab Medical —Worthington, OH
- $80,000 - $150,000 a year
- Computer literacy
- Mid-level
- Driver's License
- Health savings account
- Dental insurance
Quick Apply
Provider Relations Representative
Key Family of Companies —Columbus, OH
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Health insurance
Quick Apply
Clinical Services Specialist
Delaware County, OH —Delaware, OH
- $29.22 - $47.13 an hour
- Overtime
- Psychiatry
- Addiction Medicine
- 5 years
Workplace Experience Coordinator - Training Facility
CBRE —Columbus, OH
- $45,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Group Manager Logistics I
Ryder System —Columbus, OH
- $120,000 - $140,000 a year
- Overtime
- Computer literacy
- Mid-level
- Master's degree
- Paid parental leave
- Paid holidays
Training Operations Manager - Columbus
CBRE —Columbus, OH
- $95,000 - $110,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- 401(k)
5d
Certified Athletic Trainer / AT / Industrial Setting
Wellness Workdays, Inc. —Columbus, OH
- $72,000 - $80,000 a year
- Full-time
- Spanish
- CPR Certification
- Construction site
- Health savings account
- Health insurance
Quick Apply
Construction Manager
Ascension Construction Solutions —Columbus, OH
- $100,000 - $150,000 a year
- Full-time
- Microsoft Word
- Background check
- Management
- Health savings account
- Health insurance
Quick Apply
Sales - Charter Bus , Mini-Coach, Livery
Cardinal Transportation LTD —Columbus, OH
- $18 - $22 an hour
- Full-time
- CRM software
- Background check
- Microsoft Excel
- Paid training
- Health insurance
Quick Apply
Installation Manager - Hands-On Leader - Columbus, Ohio
The Wasserstrom Company —Columbus, OH
- Microsoft Outlook
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Entry Level Insurance Sales Agent
Performance Matters Associates —Columbus, OH
- $60,000 - $80,000 a year
- Full-time
- No experience needed
- High school diploma or GED
- Driver's License
- Health insurance
- Opportunities for advancement
Quick Apply
Access Sales Representative
National Seating & Mobility, Inc. —Columbus, OH
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Tuition reimbursement
Quick Apply
Licensed Insurance Sales Representative
Modern Legacy Group —Columbus, OH
- $80,000 - $200,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Under 1 year
- Opportunities for advancement
Quick Apply
5d
Entry-Level Sales Representative - $800 - $2500/Week
Berks Group Inc —Columbus, OH
- $42,000 - $120,000 a year
- Full-time
- Ability to walk for extended periods
- In-person
- Ability to stand for extended periods
- Opportunities for advancement
Quick Apply
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Customer Service Representative Lead - New Albany

WesBanco Bank, Inc.
Columbus, OH

Apply Now

Job Details

13 days ago

Qualifications

Microsoft Outlook
Promoting products
Promoting bank products
High school diploma or GED
Promoting bank services
Banking regulatory compliance

Full Job Description

Summary:

Promote a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters. Assists banking center management with operational reports and duties. Expected to perform the duties of a CSR. Serves as the primary point of contact for issues and complex or escalated customer service needs for CSR function. Supports the banking center in achieving sales goals by identifying referral opportunities as well as observing and providing coaching to CSR staff.

Essential Functions:

Excellent Customer Service

Identify Referral Opportunity

Leadership of CSR Line

Operational Control and Reporting

Essential Duties and Responsibilities:

Personally, models the standards of the Bank's Mission, Vision, and Pledge.

Promotes a sales and service culture within the banking center and assists the Banking Center Manager in ensuring that the CSR staff receives proper coaching and training to identify referral opportunity.

Assists in and completes reports related to Operations as assigned by Banking Center Management.

Develops knowledge of the Bank's products and services.

Performs the normal duties of a CSR with accuracy and efficiency as outlined in separate CSR job description.

Charged with maintaining appropriate levels of cash as assigned by the Bank through ordering and shipping of money.

Primary contact for customer issues and complex customer's needs related to CSR function.

Ensures security and dual control procedures as assigned by the Bank are met at all times.

Communicates pertinent information to the CSR staff in a timely manner.

Responsible for ensuring all necessary and assigned audits are performed at the standard set by the Bank.

Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.

Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

SUPERVISORY RESPONSIBILITIES

Responsible for assisting management in interviewing, hiring, and coordination of training of new CSR hires.

Charged with assigning and directing work, assists with coaching, training, and evaluating performance.

Addresses complaints and resolves issues relating to the CSR line.

Other Skills and Requirements:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.

Ability to read and comprehend simple instructions, short correspondence, and memos.

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Must have strong product knowledge for the level of selling and successfully promoting products expected with position.

Ability to write simple correspondence.

Sound mathematical and analytical skills preferred.

Must have excellent organizational skills and the ability to multi-task and to be flexible.

Ability to lift and carry up to 25 lbs.

Must be available to work all hours of operations.

Requirements:

High school diploma required.

Supervisory or proven leadership experience preferred with a minimum of six months of CSR experience required.

Apply Now

Refine Your Search

client services group representative jobs in columbus, oh

Customer Service Representative Lead - New Albany

Field Support Representative, Client Services - Ohio

Remote E-Billing Analyst

Case Manager

Health Information Management Specialist

Family Support Specialist

Medical Sales Representative

Provider Relations Representative

Clinical Services Specialist

Workplace Experience Coordinator - Training Facility

Group Manager Logistics I

Training Operations Manager - Columbus

Certified Athletic Trainer / AT / Industrial Setting

Construction Manager

Sales - Charter Bus , Mini-Coach, Livery

Installation Manager - Hands-On Leader - Columbus, Ohio

Entry Level Insurance Sales Agent

Access Sales Representative

Licensed Insurance Sales Representative

Entry-Level Sales Representative - $800 - $2500/Week

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