Translucent Services LLC was formed by a team of High Performance Computing and Data Storage Engineers trained in special U.S. Government spaces. Translucent’s wide-ranging experience with some of the world’s largest enterprise IT systems allows our engineering team to provide superior IT services for our customers. We are well known and respected for our enterprise storage, cloud storage, backup, computing, and security skillsets.
Overview
We are seeking a highly skilled and experienced Engineering Project Specialist for our customer in Columbus, OH.
Responsibilities
- To hold network information gathering workshops with the Customer to understand the Customer’s existing network design and technical requirements of new network designs.
- To understand the Customer’s organizational structure and become familiar with the Customer’s network implementation and support processes and procedures to help in supporting a network that is available and sustainable.
- To carry out testing of new Designs, features, and functionality as required by the Customer in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network.
- To test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate.
- Troubleshoot equipment and network problems and open and track JTAC cases to resolve problems on pre- and post-production issues.
- To raise equipment, Return Material Authorizations (RMA’s) and to track these through to problem resolution
- To produce a written summary report of the status of Design projects, equipment and network problems regularly to the Customer
- To hold technology workshops with the Customer to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
- To train the Customer’s design, implementation, and support personnel to configure and operate the HPE/HPE/Juniper Networks products
- To assist the Customer in developing Network Operating and Equipment Operating Procedures
- Support the production environment of HPE/HPE/Juniper products within the Customer infrastructure
- Support ongoing efforts in defining best practice policies for HPE/HPE/Juniper product applications used by Customer HPE/HPE/Juniper Business Use Only
- The Resident Engineer is expected to peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network.
- The RE will be expected to develop secondary skills in other products in the HPE/HPE/Juniper product portfolio.
- Required Background and Qualifications:
- Minimum 5 years of design, implementation, and operational experience in large-scale IP networks.
- JUNOS CLI experience.
- Must have large-scale experience with QFX, EX, switching and routing.
- Prior Work experience at a large enterprise or a Data Center with EVPN/VXLAN experience.
- Experience with core routing BGP (eBGP and iBGP) and OSPF protocols.
- Mist Wireless assurance experience.
- Experience with HPE/HPE/Juniper EZ-LAG.
- Background in automation with Ansible, YAML, and HPE/HPE/Juniper PyEZ
- Experience writing automation scripts in Python.
- Experience with design and/or deployment of routing and switching products within the Customer infrastructure.
- Ability to communicate effectively in crises with all levels of an organization from Engineering/Operations to CIO/CISO audiences.
- Ability to refine and translate complex requirements and execute best practice solutions.
- Assisted with major network upgrades, maintenance windows, and changes in the customer network.
- Strong customer interface and presentation skills.
- Other tasks and duties as needed to support the customer and/or business
- Technical Certifications: JNCIS MistAI,Wireless, JNCIP‑MistAI
Experience and expertise in providing or assisting with the following:Wireless Network Operations & Optimization
- Provide day-to-day operational support for enterprise wireless infrastructure, including Access Points (APs), controllers, and cloud-managed platforms such as Juniper Mist, Cisco Catalyst Wireless, Aruba Central, or equivalent.
- Design, deploy, maintain, and optimize large-scale wireless networks.
- Perform wireless capacity planning and coverage analysis to ensure optimal user experience.
- Tune RF environments through channel planning, transmit power optimization, and WLAN design best practices.
- Monitor and improve wireless service levels, client health, and overall network performance.RF Engineering & Interference Analysis
- Act as the Subject Matter Expert (SME) for wireless RF technologies and troubleshooting.
- Diagnose and resolve complex RF issues including:
- Co-Channel Interference (CCI)
- Adjacent Channel Interference (ACI)
- Hidden Node conditions
- Multipath and signal reflections
- Signal attenuation caused by building materials and environmental factors
- Non-Wi-Fi interference sources such as Bluetooth, Zigbee, IoT devices, cordless phones, and microwave ovens
- Analyze and interpret:
- RSSI, SNR, Noise Floor, Channel Utilization, Airtime Utilization, Retry Rates and Client Health Metrics
- Conduct wireless site surveys, predictive modeling, and post-deployment validation.
Wireless Client Experience & Roaming Optimization
- Troubleshoot and optimize client connectivity, performance, and roaming behavior.
- Investigate and resolve:
- Sticky client issues
- Authentication failures
- DHCP and DNS-related wireless issues
- Roaming instability and handoff delays
- Voice and video performance issues over Wi-Fi
- Configure and support advanced wireless features including:
- 802.11k, 802.11v,802.11r, Band Steering, Load Balancing, Dynamic RF Optimization
Advanced Troubleshooting & Incident Response
- Lead the investigation and resolution of complex wireless incidents affecting business-critical services.
- Perform packet captures and protocol analysis using tools such as:
- Wireshark, Mist Packet Capture, Spectrum Analyzers, Ekahau ,AirMagnet
- Correlate wireless issues with:
- Wired network infrastructure
- VLANs and routing
- NAC/802.1X authentication systems
- RADIUS services
- Firewall and security policies
- Application performance
Monitoring, Analytics & Automation
- Utilize Juniper Mist Marvis and AI-driven analytics to identify and resolve network issues proactively.
- Analyze Service Level Expectations (SLEs), client timelines, and network health metrics.
- Develop operational documentation, troubleshooting guides, and best practices.
- Participate in on-call support and major incident response activities.
The preparation of HPE/HPE/Juniper equipment configurations and validation of configurations for new installations, changes within the network, software upgrades etc.
- Development and maintenance of fault diagnosis procedures to support effective fault resolution
- Development and maintenance of network operational support procedures related to the HPE/HPE/Juniper products
- Assessing the health of a network based on HPE/HPE/Juniper products
- Network related testing to ensure that the HPE/HPE/Juniper products operate correctly
- Implementation, integration & migration planning
- Validation and upgrade testing of the HPE/HPE/Juniper products
- Troubleshooting of network issues
- Working knowledge to support use of the Mist API/Web UI, Marvis AI, edge devices,
- Basic automation knowledge encompassing YAML and JSON templates plus HPE/HPE/Juniper PyEZ
- Ongoing, informal, knowledge transfer related to HPE/HPE/Juniper products
- Assisting JTAC with open JTAC cases
- Submission of problem reports acting as a technical liaison with HPE/HPE/Juniper Customer Service and Engineering groups
Equal Employment OpportunityTranslucent Services is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.
Translucent Services participates in E-Verify.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Engineering Project Specialist: 5 years (Preferred)
Work Location: In person
