Top 72 Commercial operations analyst Jobs in Columbus, Oh

Digital Banking & Payments Platform Analyst (Contract), Columbus, OH
Agility 360 —Columbus, OH
- Contract
- Office
- 3 years
- Bachelor's degree
Quick Apply
5d
SAP Business Analyst (PP, MM, Quote-to-Cash)
Wright Technical Services —Columbus, OH
- Multiple hires
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Cloud Security Team Lead
Leidos —Whitehall, OH
- $107,900 - $195,050 a year
- 8 hour shift
- Military
- 8 years
- AWS
6d
Insurance Complaint Analyst 1
State of Ohio - Insurance —Columbus, OH
- $26.54 an hour
- Online Application
- Background check
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Trade Compliance Analyst
DBI Trade CO LLC —Columbus, OH
- Mid-level
- 3 years
- Analysis skills
5h
Accounts Receivable Analyst
Deloitte —Columbus, OH
- $70,000 - $90,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Bachelor's degree
6d
Workplace Solutions - Customer Service Analyst
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Finance
- Continuous improvement
- Health insurance
- Tuition reimbursement
Workplace Solutions - Quality Assurance Specialist (Service Desk)
JPMorganChase —Columbus, OH
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
2d
Business Insights Analyst, Senior (NJUS)
NetJets —Columbus, OH
- Doctoral degree
- 5 years
- Office
- Health savings account
- Disability insurance
Lead QA Test Analyst
Huntington Bank —Columbus, OH
- Full-time
- Microsoft Outlook
- Office
- Analysis skills
Manager CoE Innovation
DHL —Westerville, OH
- $85,000 - $150,000 a year
- Full-time
- Engineering
- 3 years
- Master's degree
- Paid holidays
- Health insurance
Quick Apply
7d
Market Analyst, Refined Products
Cenovus Energy —Columbus, OH
- Up to $1,000 per event
- Online Application
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
13d
Sales Data Science & AI Enablement Analyst
Vertiv —Westerville, OH
- Computer Science
- SQL
- Analysis skills
IT End User Services Analyst
Vertiv —Westerville, OH
- Mid-level
- Windows
- Travel
14d
Sr. Analyst, Process Enablement - Services
Vertiv —Westerville, OH
- Oracle
- Computer Science
- Marketing
6d
Card Operations Project Analyst
Western Alliance Bank —Columbus, OH
- Full-time
- 7 years
- Office
- SQL
- Wellness program
- Health insurance
5d
Cybersecurity Analyst
Leidos —Whitehall, OH
- $69,550 - $125,725 a year
- Full-time
- Azure
- AWS
- Bachelor's degree
Global Operations Data Analytics
Vertiv —Westerville, OH
- Computer Science
- 5 years
- SQL
Sr. Product Manager
McKesson —Columbus, OH
- $119,300 - $198,800 a year
- Computer science
- Computer Science
- Analysis skills
13d
Sr. Analyst, Process Enablement - Supply Chain
Vertiv —Westerville, OH
- Oracle
- Computer Science
- Marketing
6d

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Digital Banking & Payments Platform Analyst (Contract), Columbus, OH

Agility 360 -
Columbus, OH

Quick Apply

Job Details

Contract
5 days ago

Qualifications

Treasury management
Commercial banking expertise
Requirements specification
Requirements design
Project documentation
Regulatory compliance
Payment Processing Systems
Industry knowledge of financial regulations
Technical writing
Managing projects
Analysis (software development lifecycle)
Legal compliance

Full Job Description

Digital Banking & Payments Platform Analyst, Columbus, OHIO

Agility 360 is seeking a Digital Banking & Payments Platform Analyst to support our large banking client in Columbus, OH. This role focuses on providing Tier 2 support for digital banking and payment platforms, with a primary focus on supporting peak daily operations and owning the after-hours support model. This role combines hands-on production support, on-call responsibilities, and participation in strategic initiatives to help maintain system stability, improve operational performance, and support the implementation of new products, enhancements, and process improvements within the Payment and Digital space. You will act as a functional subject matter expert with a clear understanding of business needs, processes, change impacts, and the end-user experience. You will also be involved in testing new products, enhancements, and changes, partnering with Quality Assurance, operations and product subject matter experts, business leadership, project management, IT partners, and vendor partners to support successful delivery and ongoing operational readiness.

ESSENTIAL JOB FUNCTIONS

•
Identify, develop, and write business unit requirements to support the business unit’s project and define system and functional requirements.

•
Facilitate meetings designed to produce the results needed; work closely with team members and independently to meet our plan.

•
Support the project throughout the development and testing efforts and directly support and lead testing, joining the SME business experts and project team.

•
Lead smaller scale business unit efforts (outside of EPMO ran projects) as the functional project lead and prepare summary communications at regular intervals on the project’s status. Participate in process improvement initiatives and help drive automation projects which are typically smaller in scale with an IT lead.

•
Ensure that the teams understand the objectives and that the testing results are either in line with expectations and when they are not; help drive the conversation of what changes are needed and the priority of those changes.

•
Provide Tier 2 production support for digital banking and payment platforms, including triage, troubleshooting, escalation, and resolution of operational issues impacting clients, users, or internal teams.

•
Monitor and manage support queues during peak operating periods to help ensure timely ticket resolution, appropriate prioritization, and adherence to service-level expectations.

•
Participate in the after-hours and weekend support rotation, serving as the initial point of contact for incident response, issue validation, escalation coordination, and communication through resolution.

•
Support release, patching, and production validation activities by executing test scenarios, confirming expected outcomes, documenting results, and escalating defects or operational impacts as needed.

•
Create, maintain, and improve operational documentation, procedures, and job aids to support consistent issue handling, knowledge transfer, and ongoing process improvement.

EDUCATION / EXPERIENCE REQUIREMENTS

•
3+ years of related experience in Treasury Management Service, Treasury Management Service or similar field.

•
Bachelor's degree or equivalent experience required; Bachelor's degree or equivalent experience preferred.

•
Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.

•
Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.

•
Intermediate knowledge in banking or financial services operations domain, experience writing business requirements working with subject matter expertise.

•
Intermediate Experience in documenting workflows, processes, functional designs, and managing a timeline/project task list and testing/implementation effort.

•
Payments knowledge to include payment types (ACH, Wires, SWIFT, RTP, Digital Assets) and file transfer protocol (FTP/SFTP) and API banking (helpful).

•
Advanced speaking and writing communication skills.

ADDITIONAL DETAILS

Location: on-site in Columbus,OH
Salary: Commensurate with experience.

Quick Apply

Refine Your Search

commercial operations analyst jobs in columbus, oh

Digital Banking & Payments Platform Analyst (Contract), Columbus, OH

SAP Business Analyst (PP, MM, Quote-to-Cash)

Cloud Security Team Lead

Insurance Complaint Analyst 1

Trade Compliance Analyst

Accounts Receivable Analyst

Workplace Solutions - Customer Service Analyst

Workplace Solutions - Quality Assurance Specialist (Service Desk)

Business Insights Analyst, Senior (NJUS)

Lead QA Test Analyst

Manager CoE Innovation

Market Analyst, Refined Products

Sales Data Science & AI Enablement Analyst

IT End User Services Analyst

Sr. Analyst, Process Enablement - Services

Card Operations Project Analyst

Cybersecurity Analyst

Global Operations Data Analytics

Sr. Product Manager

Sr. Analyst, Process Enablement - Supply Chain

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