Top 773 Community & regional Jobs in Columbus, Oh

Sr. Account Operations Manager - Prior Authorization Network
McKesson —Columbus, OH
- $75,800 - $126,300 a year
- Bachelor's degree
- Organizational skills
- Senior level
5d
Sr. Manager, Account Operations - Prior Authorization Network
McKesson —Columbus, OH
- $97,900 - $163,100 a year
- Mentoring
- Contracts
- Experience equivalent to degree accepted
5d
Community Development Analyst
State of Ohio - Development —Columbus, OH
- $31.47 an hour
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
7d
Apartment Community Manager
Champion Real Estate Svc —Columbus, OH
- From $65,000 a year
- Full-time
- Sales
- Marketing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Network Systems Administrator
Battelle —Columbus, OH
- $81,600 - $116,300 a year
- Full-time
- Hybrid work
- 5 years
- Military
- Office
- Wellness program
- Health insurance
AVP, Regional CFO - Medicaid
CVS Health —Columbus, OH
- $157,800 - $363,936 a year
- Full-time
- Remote
- 11+ years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Neighborhoods Program Coordinator (Vacancy)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Office
- Bachelor's degree
- Contracts
- Wellness program
- Disability insurance
6d
Board Certified Behavior Analyst- Full Time, First Shift-In Clinic
Success On The Spectrum —Whitehall, OH
- $85,000 - $100,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- HIPAA
- Mid-level
- Continuing education credits
- Paid holidays
Quick Apply
Property Manager, Conventional
Coastal Ridge Real Estate —Columbus, OH
- Full-time
- Residential
- 3 years
- High school diploma or GED
Quick Apply
Board Certified Behavior Analyst (BCBA)- Center Based
Attain ABA Therapy —Dublin, OH
- Up to $100,000 a year
- Full-time
- Mid-level
- Clinic
- Education
- Continuing education credits
- Paid holidays
Quick Apply
12d
Technician
Tire Choice Auto Service Centers —Columbus, OH
- $16 - $40 an hour
- Full-time
- ASE Certification
- Dedicated
- Inventory management
- Paid holidays
- Dental insurance
Quick Apply
Technician
Tire Choice Auto Service Centers —Gahanna, OH
- $16 - $40 an hour
- Full-time
- ASE Certification
- Dedicated
- Inventory management
- Paid holidays
- Dental insurance
Quick Apply
Athletic Trainer - Hilliard Health Aide
OhioHealth —Dublin, OH
- Full-time
- School experience
- Bachelor's degree
- School
Class A Driver / CDL Driver
Service Partners —Columbus, OH
- $20 - $40 an hour
- Full-time
- CDL B
- 18 years or older
- English
- Wellness program
- Health savings account
Quick Apply
Property Manager, Student New Development
Coastal Ridge Real Estate —Columbus, OH
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Controller
Epcon Communities —Dublin, OH
- $130,000 - $160,000 a year
- Full-time
- Management
- CPA
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
Property Manager
Ardent Property Management —Westerville, OH
- $50,000 - $55,000 a year
- 8 hour shift
- Customer service
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
303 - Technician
Tire Choice Auto Service Centers —Hilliard, OH
- $15 - $40 an hour
- Full-time
- ASE Certification
- Dedicated
- Inventory management
- Paid holidays
- Dental insurance
Quick Apply
Clinical Director (LISW, LPCC, LISW-S, or LPCC-S)
Access Ohio, LLC —Columbus, OH
- From $75,000 a year
- Full-time
- Background check
- 5 years
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Property Manager, Student Housing
Coastal Ridge Real Estate —Columbus, OH
- $90,000 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply

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Sr. Account Operations Manager - Prior Authorization Network

McKesson -
Columbus, OH

Apply Now

Job Details

$75,800 - $126,300 a year
5 days ago

Qualifications

Managing customer accounts
Customer relationship building
Incident Escalation
Managing clients in a customer support role
Account management

Full Job Description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

The Senior Account Operations Manager – PA Network plays a key role in managing complex customer relationships for CoverMyMeds solutions that support pharmacy clients and prior authorization services. This role serves as a primary operational contact for a portfolio of pharmacy customers, including national and regional pharmacy chains and pharmacy management system/software vendor platforms.

In this role, you will help ensure customers receive value from the services they have contracted for, maintain strong day-to-day operational execution, and support healthy program performance. The ideal candidate brings strong client-facing account management experience, sound judgment, data fluency, and the ability to manage escalations and customer conversations with professionalism and confidence.

This position partners closely with cross-functional teams across CoverMyMeds and McKesson to resolve issues, monitor program performance, support contracted deliverables, and advocate for customer needs while balancing operational execution and business objectives.

What You’ll Do:

Serve as the primary point of contact for day-to-day operational management of a portfolio of complex customer accounts and programs
Manage a book of business that may include approximately 15 to 25 customer accounts, balancing urgency, customer needs, program performance, and business impact
Partner with pharmacy clients, including retail, national, and regional chains, as well as pharmacy management system or software vendor platforms, in support of prior authorization services
Support customers using CoverMyMeds prior authorization solutions and services connected through the Relay Health switch
Own execution of contractual deliverables, helping ensure programs are running according to contract terms, billing expectations, timelines, and customer requirements
Act as a point of escalation for customer program concerns by investigating issues, coordinating with internal partners, and communicating outcomes clearly and professionally
Use data, reports, and program performance insights to identify trends, surface opportunities, and help tell a clear story to customers and internal stakeholders
Lead or participate in customer meetings, business reviews, and performance discussions focused on outcomes, program health, and future opportunities
Maintain account plans and customer information using Salesforce and other internal tools, ensuring account details, program activity, and follow-up items remain current and organized
Collaborate cross-functionally with internal teams such as implementation, client support, sales, product, analytics, technology, and other business partners to resolve issues and improve the customer experience
Promote continuous improvement by identifying process enhancements, operational risks, and opportunities to improve service delivery for customer

Basic Requirements:

Bachelor’s degree in a related field or an equivalent combination of education and relevant experience, and typically requires 4+ years of experience in account operations, account management, customer success, sales, or a closely related client-facing role
Experience managing customer relationships in a fast-paced environment where responsiveness, follow-through, prioritization, and sound judgment are critical
Ability to communicate effectively with both technical and non-technical audiences, translating program information, data, and operational details into clear business terms
Strong organizational skills with the ability to manage multiple accounts, deliverables, escalations, and follow-up items without losing sight of customer commitments

Preferred Skills/Experience:

Experience managing complex or high-value customer relationships, strategic accounts, or large books of business
Background in healthcare, health technology, pharmacy, pharmacy benefits management, claims adjudication, reimbursement, prior authorization, or related pharmacy market environments
Familiarity with pharmacy clients, pharmacy management systems, pharmacy network operations, or services delivered through pharmacy technology platform
Knowledge of NCPDP standards is a plus, particularly as they relate to claims adjudication and pharmacy transaction formatting
Experience analyzing data, identifying trends, and translating insights into customer-friendly narratives or business recommendations
Experience conducting or supporting business reviews, quarterly business reviews, program performance conversations, or executive-level customer discussions
Experience using CRM platforms such as Salesforce, as well as reporting or analytics tools such as Tableau, Excel, PowerPoint, or proprietary business applications
Ability to influence without authority and partner effectively across product, analytics, technology, sales, implementation, support, and other internal teams
Ability to handle escalations, difficult customer conversations, operational issues, and program concerns with composure, professionalism, and a consultative mindset
Pharmacy or pharmacy technician experience is a plus, but not required

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson,

Our Base Pay Range for this position

$75,800 - $126,300

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) [email protected] or (Canada) [email protected]. Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!

Apply Now

Refine Your Search

community & regional jobs in columbus, oh

Sr. Account Operations Manager - Prior Authorization Network

Sr. Manager, Account Operations - Prior Authorization Network

Community Development Analyst

Apartment Community Manager

Network Systems Administrator

AVP, Regional CFO - Medicaid

Neighborhoods Program Coordinator (Vacancy)

Board Certified Behavior Analyst- Full Time, First Shift-In Clinic

Property Manager, Conventional

Board Certified Behavior Analyst (BCBA)- Center Based

Technician

Technician

Athletic Trainer - Hilliard Health Aide

Class A Driver / CDL Driver

Property Manager, Student New Development

Controller

Property Manager

303 - Technician

Clinical Director (LISW, LPCC, LISW-S, or LPCC-S)

Property Manager, Student Housing

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