Top 4 Costumer service Jobs in Columbus, Oh

Account Manager
Health Care Logistics —Grove City, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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Service Engineer/Specialist
RoviSys Building Technologies —Dublin, OH
- $80,000 - $105,000 a year
- Full-time
- Engineering
- Mid-level
- Assembly
- Health insurance
- Dental insurance
Lead Service Engineer/Specialist
RoviSys Building Technologies —Dublin, OH
- $95,000 - $130,000 a year
- Full-time
- Engineering
- System design
- 3 years
- Health insurance
- Dental insurance

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costumer service jobs near columbus, oh

Account Manager

Health Care Logistics -
Grove City, OH

Quick Apply

Job Details

Full-time

Qualifications

Microsoft Excel
Microsoft Outlook
Word embeddings

Full Job Description

Title: Account Manager
Department: Sales
Reports to: Sales Manager
Status: Salaried Exempt

Primary Function:
The Account Manager is responsible for growing sales and contact base within their assigned territory by visiting and calling on customers, prospects, and leads in their specialized market. An Account Manager is also responsible for receiving, processing, and recording customer’s orders with interaction with Company team members who support the ordering, delivery, and billing process.

Preferred bachelor’s degree in related field or equivalent education and experience
Ability to travel minimum of 5 days a quarter
Possesses 3 – 5 years of consultative sales related experience
Must have ability to use Microsoft Word, Excel, Outlook, and PowerPoint at a high level
Speaks confidently and articulately in front of a group
Ability to work independently and as an effective team member
Demonstrate the ability to think both analytically and creatively
Possess strong problem-solving skills
The ability to communicate confidently, clearly, and effectively in front of groups
Inbound/Outbound phone work: Requires ability to continually sit with frequent hand use and finger dexterity. Continuous ability for near/far vision and hearing.
Customer Visits, Travel, Trade shows: Frequent standing/walking/lifting and carrying up to 30 lbs. without assistance. Occasional hand use, arm reach; need to kneel/squat. Continuous ability for near/far vision and hearing.

Schedule outside sales visits and process outbound calls to market product sales; identify needs and opportunities; and find solutions for costumers
Prospect, lead generations, follow- up, expand territory by growing contracts in other departments
Receive customers' calls, faxes and emails and provide quotes and/ or information about products & services; processes concerns/ problems; and enter orders using company systems
Attend trade shows and set up booth and markets products
Attend computer and customer process training
Train new employees in processing customer accounts as needed
Open accounts for customers by creating new records in database
Track the disposition of customer deliveries
Cross sell and up-sell to all customers
Provide the customers with the opportunity to receive a sample, promotional product or evaluation order and follow- up in a timely manner to close sale
Troubleshoot work-related problems by sharing new ideas with other team members and supervisors and take responsibility for and ownership of departmental success
Refer customer with estimate shipping costs
Introduce/ discuss our top product lines to every customer
Work with all company departments/ teams to facilitate customer solutions: Manufacturing, Resource, Accounting, Returns, etc.
Attend new and existing products training and team meetings
Maintain regular and predictable attendance
Work safely to prevent on-the-job injuries by following ergonomic guidelines
Actively contribute to maintaining a strong team and spirit and positive work environment
Provides direction and assist the Assistant Account Managers reporting to them
High activity level in all sales activities
Attend all required trainings
Reliable and organized
Actively adds contracts, departments, and accounts to our database by prospecting
Mentor to other HCL employees

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costumer service jobs in columbus, oh

Account Manager

Service Engineer/Specialist

Lead Service Engineer/Specialist

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