Top 18895 Customer experience Jobs in Columbus, Oh

Patient Access Opportunities
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Pass drug screening
- Windows
Patient Representative - 3rd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
Patient Representative - 1st Shift
The Ohio State University —Columbus, OH
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
Patient Representative - 2nd Shift
The Ohio State University Wexner Medical Center —Columbus, OH
- Full-time
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Disability insurance
Remote Debt Collection Specialist – Purchased Paper (No Weekends!)
AllianceOne Inc. —Ohio
- $15 - $20 an hour
- Email
- Remote
- Computer literacy
- Mid-level
- Criminal background check
- Paid training
- Health savings account
Virtual Branch Service Representative (Call Center)
KEMBA Financial Credit Union —Columbus, OH
- $21.00 - $22.50 an hour
- Full-time
- Organizational skills
- Communication skills
- Entry level
Quick Apply
1d
Administrative Assistant
Columbus Regional Airport Authority —Columbus, OH
- $26 - $29 an hour
- Full-time
- Pass drug screening
- Research
- Office
5d
Client Success Representative (Remote)
Demand.com —Columbus, OH
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Enrollment Specialist - Remote
Valued Relationships, Inc. —Columbus, OH
- $16 - $18 an hour
- Overtime
- Remote
- Microsoft Outlook
- High school diploma or GED
- Communication skills
- Paid parental leave
- AD&D insurance
Quick Apply
7d
Public Inquiries Assistant 1 - Consumer
State of Ohio - Attorney General —Columbus, OH
- $22.79 - $26.79 an hour
- Full-time
- Hybrid work
- Spanish
- Pass drug screening
- Research
- Paid holidays
- Health insurance
11d
Customer Service Representative (Sat - Wed, 8 am - 4 pm)
Forever Friends —Columbus, OH
- $19 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Health Care Support Specialist
OPERS —Columbus, OH
- $62,296.00 - $77,833.60 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Free parking
- Paid holidays
Quick Apply
Care Center Representative - Remote - 2ND SHIFT ONLY
Valued Relationships, Inc. —Columbus, OH
- From $16 an hour
- Overtime
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
13d
CUSTOMER SERVICE SPECIALIST (JUV)
FRANKLIN COUNTY CLERK OF COURTS —Columbus, OH
- From $20.30 an hour
- Basic math
- Research
- Office
- Commuter assistance
- Paid holidays
Customer Service Representative
MAD Live Solutions —Columbus, OH
- $17 - $27 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Paid training
- Opportunities for advancement
Quick Apply
6d
Lease Admin Coordinator II - REMOTE
Ryder System —Columbus, OH
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
6d
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
- Computer literacy
- High school diploma or GED
- Criminal background check
- Paid training
CUSTOMER SERVICE SPECIALIST (GEN)
FRANKLIN COUNTY CLERK OF COURTS —Columbus, OH
- From $20.30 an hour
- Basic math
- Research
- Office
- Commuter assistance
- Paid holidays
Health Care Support Specialist
Ohio Public Employees Retirement System —Columbus, OH
- $62,296.00 - $77,833.60 a year
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Free parking
- Paid holidays
Registrar - Coffman HS
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
- $30.54 - $32.13 an hour
- 8 hour shift
- Office
- High school diploma or GED
- Data entry
- Paid holidays
4d

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Patient Access Opportunities

The Ohio State University Wexner Medical Center -
Columbus, OH

Apply Now

Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [email protected] . If you have questions while submitting an application, please review these frequently asked questions .

Current Employees and Students:

If you are currently employed or enrolled as a student at The Ohio State University, please l og in to Workday to use the internal application process.

Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:

Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:

Patient Access Opportunities

Department:

Start a new career at The Ohio State University Wexner Medical Center as a Registration or Scheduling Coordinator!

The Ohio State University Wexner Medical Center is committed to delivering quality patient care. We are a team that is leading the way in medical innovation, and we need passionate people like you to join us.

Registration & Scheduling Coordinator's at the Wexner Medical Center are experts in product, process, or service line areas such as:

Physician appointment scheduling
OR/admission
Full-service scheduling; pre-registration and registration
Insurance verification
Patient liability determination and communication

This position is responsible for providing consumers such as clinical staff and patients, with accurate, up-to-date information regarding products, services, and general procedures. Scheduling & Registration Coordinators will also be responsible for:

Scheduling return appointments and/or other appointments as assigned.
Assuring accurate appointment, demographic and insurance information is gathered to support clinical and financial needs including changes to insurance or other patient information.
Providing support to physicians and consumers by coordinating their requests.
Solving routine and complex customer problems and will be able to instruct them on where to address specific questions.
Communicating regularly with clinical staff, medical secretaries, and staff within the product/service line to ensure customer and department staff needs are met.

We ask that our Scheduling & Registration Coordinators always contribute a positive first impression to each patient and family care member that walks through the door. To excel in this position, we ask that you be able to use a variety of software packages which include the Electronic Medical record, scheduling and registration systems, ABN, eligibility, document management software, etc.

Required Qualifications

We aim to continue the high-quality work that we pride ourselves on and ask that anyone interested in this position have a High School Diploma or GED. PC knowledge and interpersonal, verbal, and written communication is recommended as well as a minimum of six months of experience in customer service or a healthcare environment. Experience with Windows, Excel, and Intranet/internet navigation tools, medical terminology, coding, and third-party reimbursement experience is preferred.

Additionally, we ask you to have the following:

Ability to work in multiple systems for assigned tasks, management and reporting.
Strong problem-solving and presentation skills.
High level of customer service skills.
Able to prioritize and coordinate multiple tasks in a lively environment.

Multiple positions available across the Wexner Medical Center :

James Cancer Hospital / Brain & Spine Hospital -460 W 10th Ave / 300 W 10th Ave
University Hospital - 410 W 10th Ave
University Hospital at East & CarePoint East -1492 E. Broad Street & 543 Taylor Avenue
2001 Polaris Parkway
Mill Run -3651 Ridge Mill Drive, Hilliard
Stefanie Spielman Comprehensive Breast Center -1145 Olentangy River Road
Martha Morehouse - 2050 Kenny Road
Shared Services -660 Ackerman Rd
Ambulatory/ Family Med Locations (Worthington, Upper Arlington, Dublin, New Albany, Gahanna, Westerville, Lewis Center, West Campus, Powell)

Additional Information:

Location:

University Hospital (0870)

Position Type:

Regular

Scheduled Hours:

Shift:

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions .

The university is an equal opportunity employer, including veterans and disability.

Apply Now

Refine Your Search

customer experience jobs in columbus, oh

Patient Access Opportunities

Patient Representative - 3rd Shift

Patient Representative - 1st Shift

Patient Representative - 2nd Shift

Remote Debt Collection Specialist – Purchased Paper (No Weekends!)

Virtual Branch Service Representative (Call Center)

Administrative Assistant

Client Success Representative (Remote)

Enrollment Specialist - Remote

Public Inquiries Assistant 1 - Consumer

Customer Service Representative (Sat - Wed, 8 am - 4 pm)

Health Care Support Specialist

Care Center Representative - Remote - 2ND SHIFT ONLY

CUSTOMER SERVICE SPECIALIST (JUV)

Customer Service Representative

Lease Admin Coordinator II - REMOTE

Inbound Answering Service Operator

CUSTOMER SERVICE SPECIALIST (GEN)

Health Care Support Specialist

Registrar - Coffman HS

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