Top 388 Customer experience coordinator Jobs in Columbus, Oh

Customer Experience Coordinator - Columbus, OH (Easton)
Veterinary Emergency Group (VEG) —Columbus, OH
- Weekends as needed
- Hospital
- Computer skills
- 1 year
- Travel reimbursement
- Continuing education credits
INDUSTRIAL MAINTENANCE COORDINATOR (EL2) 2ND SHIFT
STANLEY ELECTRIC US CO INC —London, OH
- $73,000 - $83,000 a year
- Overtime
- Mid-level
- Office
- Forklift
- Health insurance
- Dental insurance
Quick Apply
16h
Instrumentation Coordinator - Sterile Processing - Ear and Eye Institute
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
10d
Instrumentation Coordinator- Sterile Processing -The James Outpatient Care
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Customer service
- Pass drug screening
10d
Instrumentation Coordinator - Offsite - Sterile Processing
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Pass drug screening
- Mid-level
10d
Fleet Maintenance Coordinator
Cardinal Transportation LTD —Columbus, OH
- $23 - $28 an hour
- Full-time
- CDL B
- Background check
- Clean driving record
- Health insurance
- 401(k)
Quick Apply
Care Management Coordinator OhioRISE - Field - Northeast/Northwest Region Ohio
CVS Health —Columbus, OH
- $21.10 - $40.90 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Account Coordinator
The Kingswood Company —Columbus, OH
- $25 - $30 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
Quick Apply
7d
Care Management Coordinator OhioRISE – Field – Must reside NW/West Region of Ohio
CVS Health —Columbus, OH
- $21.10 - $40.90 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Care Management Coordinator - Field - OhioRISE Central/SE Ohio
CVS Health —Columbus, OH
- $21.10 - $40.90 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Care Management Coordinator OhioRISE - Field - Central/SE Ohio
CVS Health —Columbus, OH
- $21.10 - $40.90 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Care Management Coordinator - Field - OhioRISE Central/SE Ohio
CVS Health —Columbus, OH
- $21.10 - $40.90 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Estimating Coordinator
DataField Technology Services —Columbus, OH
- $27 - $35 an hour
- Microsoft Excel
- Mid-level
- 3 years
Quick Apply
Transportation Routing & Logistics Coordinator
RDP Foodservice LTD —Hilliard, OH
- Full-time
- 5 years
- Computer literacy
- Continuous improvement
- Paid holidays
- Health insurance
Manufacturing Coordinator 3rd Shift (Mfg II)
Stanley Electric U.S. —London, OH
- $60,000 - $70,000 a year
- Urgently hiring
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
MANUFACTURING COORDINATOR 3rd SHIFT (Mfg III)
Stanley Electric U.S. —London, OH
- $60,000 - $70,000 a year
- Urgently hiring
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Fiber Optic Coordinator
The Davey Tree Expert Company —Ohio
- $28 - $32 an hour
- Full-time
- Google Workspace
- Construction site
- Customer service
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Dispatch Coordinator
BETTER TRUCKS INC —Whitehall, OH
- From $20 an hour
- 12 hour shift
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
18h
Bilingual Human Resources Coordinator
Environmental Management Inc —Plain City, OH
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Services Coordinator, ADS
Goodwill Columbus —Grove City, OH
- $23 an hour
- Full-time
- DOT physical examination
- Mid-level
- Driver's License
Quick Apply

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Customer Experience Coordinator - Columbus, OH (Easton)

Veterinary Emergency Group (VEG) -
Columbus, OH

Apply Now

Job Details

Full-time

Benefits

Travel reimbursement
Continuing education credits
Paid parental leave
Loan repayment program
Health insurance
Parental leave
401(k) matching
Flexible schedule
Referral program

Qualifications

Customer communication
Practice management software
Patient management software
Computer skills

Full Job Description

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE JOB

As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions.

WHAT YOU'LL DO

Greet every customer with warmth and urgency, whether in person, over the phone, or online
Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly
Deliver personalized, memorable experiences—always looking for creative ways to say "yes" to customer needs
Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate
Keep nursing team and doctors updated on customer needs for a seamless care experience.
Provide confidential, compassionate guidance on financial options and end-of-life decisions
Process payments accurately while protecting personal and financial information
Follow up with customers after visits to check on their pet's care and strengthen relationships
Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital

WHAT YOU NEED

2+ years of experience in a customer service role
Advanced knowledge in computer programs and practice management software
Highly organized, with strong attention to detail
A strong communicator; able to interact positively with anyone and everyone
A strong multitasker, able to thrive amid chaos
High emotional intelligence, able to read a room and plan and act accordingly
Adaptable and amenable in high stakes environments
Must be willing to work in a noisy environment with strong or unpleasant odors
Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
Work well in a fast-paced environment with people from all backgrounds and different personality types

WHO YOU ARE

Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments
Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results
Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

HOW WE INVEST IN YOU

Competitive compensation, including base and 401K match
Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling
Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success
A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.
Clinical student loan repayment so you don't need to worry about your student debt
Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
Flexible work schedules to support your life outside of work
Generous employee referral program, so our awesome people can bring in more awesome people
And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Apply Now

Refine Your Search

customer experience coordinator jobs in columbus, oh

Customer Experience Coordinator - Columbus, OH (Easton)

INDUSTRIAL MAINTENANCE COORDINATOR (EL2) 2ND SHIFT

Instrumentation Coordinator - Sterile Processing - Ear and Eye Institute

Instrumentation Coordinator- Sterile Processing -The James Outpatient Care

Instrumentation Coordinator - Offsite - Sterile Processing

Fleet Maintenance Coordinator

Care Management Coordinator OhioRISE - Field - Northeast/Northwest Region Ohio

Account Coordinator

Care Management Coordinator OhioRISE – Field – Must reside NW/West Region of Ohio

Care Management Coordinator - Field - OhioRISE Central/SE Ohio

Care Management Coordinator OhioRISE - Field - Central/SE Ohio

Care Management Coordinator - Field - OhioRISE Central/SE Ohio

Estimating Coordinator

Transportation Routing & Logistics Coordinator

Manufacturing Coordinator 3rd Shift (Mfg II)

MANUFACTURING COORDINATOR 3rd SHIFT (Mfg III)

Fiber Optic Coordinator

Dispatch Coordinator

Bilingual Human Resources Coordinator

Services Coordinator, ADS

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