Top 232 Customer experience specialist remote Jobs in Columbus, Oh

Leave Specialist - REMOTE
Ryder System —Columbus, OH
- $55,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Analysis skills
- Disability insurance
- Health insurance
Remote Energy Efficiency Customer Support Specialist
CLEAResult Consulting Inc. —Columbus, OH
- $17 an hour
- Full-time
- Remote
- Sales
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
16h
Remote Processing Specialist
CLEAResult Consulting Inc. —Columbus, OH
- $16 an hour
- Full-time
- Remote
- US work authorization
- Organizational skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
16h
Remote Bilingual Customer Support Specialist
CLEAResult Consulting Inc. —Columbus, OH
- $18.75 an hour
- Full-time
- Remote
- Spanish
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
16h
Customer Solutions Specialist (Second Shift)
AWeber —Columbus, OH
- Weekends as needed
- Remote
- Mid-level
- Paid holidays
- Disability insurance
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
Technical Product Support - EdTech
Securly —Columbus, OH
- $24.00 - $26.44 an hour
- Overtime
- Remote
- School experience
- Computer Science
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
Customer Service Specialist
defi AUTO LLC —Columbus, OH
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
2d
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
- $20 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- No experience needed
- Paid training
- Health insurance
Quick Apply
Pharmacy System Specialist - Nutrition & Compounding
B. BRAUN MEDICAL (US) INC —Columbus, OH
- $85,000 - $95,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Driver's License
- Health insurance
- 401(k)
13d
Collectors - Estate Care Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
7d
Instructional Technology Analyst – XR and Emerging Technologies
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Nursing
- Pass drug screening
Inside Sales Specialist
Engineered Systems —Powell, OH
- From $65,000 a year
- Full-time
- Sales
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Instructional Technology Analyst – Simulation Technology
The Ohio State University —Columbus, OH
- $58,700 - $77,200 a year
- Extended hours
- Background check
- Nursing
- Pass drug screening
Commercial Lines Underwriter
WAHVE —Columbus, OH
- $30 - $45 an hour
- Part-time
- Remote
- Senior level
- Commercial
- Health insurance
- 401(k)
8d
Personal Funds Specialist
Careforth —Columbus, OH
- $22.32 - $26.20 an hour
- Full-time
- Caregiving
- Mid-level
- Driver's License
- Wellness program
- Flexible schedule
7d
Field Service Technician
Matthews International Corporation —Ohio
- Computer science
- Computer Science
- Pass drug screening
HVAC/R Service Tech 4 - Light Commercial
CoolSys —Columbus, OH
- $25 - $42 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid holidays
HVAC/R Service Tech 1 - Light Commercial
CoolSys —Columbus, OH
- $25 - $42 an hour
- Full-time
- Background check
- Mid-level
- 3 years
- Paid training
- Paid holidays
Benefits Specialist
Encova Insurance —Columbus, OH
- $55,132 - $88,210 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Dental insurance

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Leave Specialist - REMOTE

Ryder System -
Columbus, OH

Apply Now

Job Details

Full-time
$55,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Microsoft Excel
Caseload management
Coaching
Leave management
HR legal compliance
Professional In Human Resources
Productivity software
Regulatory compliance analysis
Stakeholder relationship building

Full Job Description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

Job Description :

Job Description

Summary

Manage full cycle leave of absence cases via ServiceNow for all of the United States plus Canada. Case load average is 150+ cases and the specialist handles the case from intake to eligibility checks, sending required notices customized by State, to reviewing medical certification documents for accuracy, making approval/denial decisions and provide guidance and support to managers and employees to address any inquiries or issues related to leave of absence and ensure employees' positive experience. Serve as the primary point of contact for managers and employees throughout the leave of absence process. Process and approve leave of absence transactions in Workday.

The Leave Specialist will perform a variety of both routine and complex administrative and professional work. Serve as a subject matter expert on the leaves process as well as State and Federal leave laws.

REMOTE work from HOME

Essential Functions

Facilitate the leave of absence process Company-wide. Perform individualized leave assessments, resolve issues, and escalate cases as appropriate
Monitor work queues appropriately and prioritize cases as required. Manage extensive phone, email, and case management communications with employees and managers, with the ability to multitask across cases.
Process and approve leave transactions in Workday (requests, returns, modifications) accurately and quickly.
Maintain information/documentation in case management system to track and ensure accurate and timely case management.
Provide counseling and coaching for managers and employees around taking leave, types of leave and eligibility, as well as modifying leaves to ensure a smooth transition and leave process.

Additional Responsibilities

Identify areas for continuous improvement within internal operations, processes, etc.
Maintain deep expertise and specialized knowledge of legal and statutory policies around leaves of absences.
Performs other duties as assigned, including participating in other activities, projects and growth initiatives within the Compliance or Employee Services area.
Performs other duties as assigned.

Skills and Abilities

Strong knowledge of federal and state absence laws and regulations
Strong organizational and analytical skills
Strong written, verbal communication and interpersonal skills
Ability to establish and maintain effective working relationships with employees, managers and HR teams
Ability to handle confidential, sensitive, and personal information appropriately
Ability to work in a timely and organized manner to meet mandatory deadlines
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Flexibility to operate and self-driven to excel in a fast-paced environment
Ability to work independently and as a member of a team
Strong knowledge of federal and state absence laws and regulations advanced required
Experience with Microsoft Office products (Word, Excel, PowerPoint); familiarity with Workday and/or Service Now is a plus intermediate required
Experience working in case management and HRIS systems (Service Now, Workday, etc.) intermediate required

Qualifications

Bachelor's degree required or equivalent experience in Human Resources or related field
Three (3) years or more HR generalist or HR compliance role (e.g. leave of absence, ADA, Employee Relations) required
Three (3) years or more Demonstrated experience facilitating leave of absence processes including coaching/consulting others required
Three (3) years or more Experience in interpreting and ensuring human resources regulatory compliance required
One (1) year or more Experience in high volume, complex case management required
Strong knowledge of federal and state absence laws and regulations advanced required
Experience with Microsoft Office products (Word, Excel, PowerPoint); familiarity with Workday and/or Service Now is a plus intermediate required
Experience working in case management and HRIS systems (Service Now, Workday, etc.) intermediate required
Professional in Human Resources (PHR) Certification

Job Category: HR Compliance

Our Culture & Commitment :

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$55,000.00

Maximum Pay Range:

$55,000.00

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=4022345&hashed=256118533) to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] .

Current Employees :

If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .

\#wd

Apply Now

Refine Your Search

customer experience specialist remote jobs in columbus, oh

Leave Specialist - REMOTE

Remote Energy Efficiency Customer Support Specialist

Remote Processing Specialist

Remote Bilingual Customer Support Specialist

Customer Solutions Specialist (Second Shift)

Tier 1 Technical Support Specialist

Technical Product Support - EdTech

Customer Service Specialist

Bilingual Customer Service Representative (Job #33224)

Pharmacy System Specialist - Nutrition & Compounding

Collectors - Estate Care Specialist

Instructional Technology Analyst – XR and Emerging Technologies

Inside Sales Specialist

Instructional Technology Analyst – Simulation Technology

Commercial Lines Underwriter

Personal Funds Specialist

Field Service Technician

HVAC/R Service Tech 4 - Light Commercial

HVAC/R Service Tech 1 - Light Commercial

Benefits Specialist

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