Top 69 Customer materials analyst Jobs in Columbus, Oh

Customer Service Representative
NFI Parts —Delaware, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- High school
- Paid holidays
- On-the-job training
Quick Apply
Contracts Analyst Senior
ENGIE —Columbus, OH
- $88,800 - $136,045 a year
- Full-time
- Hybrid work
- 5 years
- University
- Continuous improvement
- Employee stock purchase plan
- Paid holidays
2d
Business Systems Analyst (Vacancy)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Wellness program
- Disability insurance
Business Systems Analyst (Vacancies)
City of Columbus —Columbus, OH
- $46.41 - $69.63 an hour
- Full-time
- Oracle
- Computer Science
- Mid-level
- Wellness program
- Disability insurance
Workplace Solutions - Quality Assurance Specialist (Service Desk)
JPMorganChase —Columbus, OH
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
2d
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Analyst Supply Planning
Orveon Global US LLC —Columbus, OH
- $55,000 - $69,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Opportunities for advancement
Quick Apply
9d
Supply Chain Strategy Sr. Analyst
Victoria's Secret —Reynoldsburg, OH
- $76,700 - $101,955 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
Pricing Data Analyst
Rogue Fitness —Columbus, OH
- Full-time
- Mid-level
- Office
- Finance
2d
IS Asset Hardware Analyst
OhioHealth —Columbus, OH
- Full-time
- Computer science
- Computer Science
- No high school diploma
8d
Sr. Pricing & Deal Desk Analyst
O&M Halyard, Inc —Columbus, OH
- $90,000 - $110,000 a year
- Full-time
- PMP
- 5 years
- Finance
- Health savings account
- Disability insurance
Quick Apply
Marketing Senior Analytics Consultant
KeyBank National Association —Columbus, OH
- $71,000 - $125,000 a year
- Full-time
- Hybrid work
- Marketing
- Writing skills
- Mid-level
12d
IRB Protocol Analyst
The Ohio State University —Columbus, OH
- $21.35 - $27.88 an hour
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Flexible schedule
1d
Content Analyst
Gilson Company, Inc. —Lewis Center, OH
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
- Health insurance
- Dental insurance
Quick Apply
Technical Business Analyst
4 Over llc —Columbus, OH
- $100,000 - $120,000 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
- AD&D insurance
- Paid holidays
Quick Apply
14d
WMS Operations Analyst - Weekend Shift
Crane Worldwide Logistics LLC —West Jefferson, OH
- Ability to walk for extended periods
- High school diploma or GED
- Ability to sit for extended periods
- Wellness program
- Health insurance
Business Analyst - Onsite Operations
Covetrus —Canal Winchester, OH
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Paid parental leave
- Health savings account
ERP System Analyst
PPC FLEX —Columbus, OH
- $65,000 - $75,000 a year
- Computer Science
- ERP systems
- Mid-level
Quick Apply
7d
Principal Operational Excellence Analyst
Bread Financial —Columbus, OH
- $133,500 - $278,200 a year
- Full-time
- Writing skills
- 11+ years
- High school diploma or GED
- Paid parental leave
- Paid holidays
IT Analyst (Contract-to-Hire)
Blue Star Partners LLC —Columbus, OH
- $60 - $65 an hour
- Hybrid work
- Customer service
- Mid-level
- Microsoft Office
Quick Apply

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customer materials analyst jobs near columbus, oh

Customer Service Representative

NFI Parts -
Delaware, OH

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
On-the-job training
401(k) matching
Opportunities for advancement

Qualifications

Customer communication
Microsoft Excel
Oracle
Customer returns handling
Productivity software

Full Job Description

NFI Parts™ is North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches. NFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. NFI Parts maintains extensive cross-references for parts and has established relationships with over 1,000 suppliers. Learn more at www.nfi.parts.

POSITION GOAL:

The Customer Service Representative (CSR) will perform all the daily transactional activities required for the customer (Customer quotations, simple contracts, product returns and technical requests), as well as provide input and feedback to customer strategies, revenue/margin budgets and other customer/team related initiatives.

WHAT YOU WILL DO

- Communicate with customers on all required correspondence on quotes, purchase orders, contracts, RMA, and technical request.
- Develop and recommend customer sales and margin strategies that encompass our business goals and objectives such as offering alternate products to customers (if applicable), and request for cross reference information.
- Establish specific customer targets and actions with the customer team and ensure support from CSM and TSR.
- Quarterly review with the CSM on all customer-related initiatives. Monthly review and update of Profitability Files.
- Provide pricing and availability on all daily quotes. CSRs will collaborate with Contracts Specialist who will execute customer contracts.
- Provide customer support when a Coach Down situation is identified; ensure parts are expedited and that all avenues are explored so that the customer receives parts as soon as possible.
- Provide customers with technical assistance as required utilizing available resources (Parts manuals, BOM, engineering drawings, vendor manuals, NFP personnel, Engineering, New Product Development, Parts).
- Obtain daily quotes and contract approvals and award information from customers.
- Review open sales order reports weekly and review upcoming orders and all past due orders; expediting orders with purchasing/manufacturing that are past due.
- Reconcile all sales order discrepancies with customer such as price discrepancy, incorrect quantity, lead time, etc.
- Negotiate, enter, and coordinate returns of parts as requested by customers. Investigate and arrange carrier call tags for parts to be returned from the customer. Reconcile and follow up all RMA’s that are past due.
- Work with Traffic department on delivery issues with customers. If proof-of-delivery is required use online tracking or carrier tracking system.
- Creating and monitoring until final approval New Load Requests, Data Change Requests and Pricing Requests.
- CSRs to review contract requirements in collaboration with the Contract Specialist. All CSRs will obtain pre-approval from CSM and get required approvals on bids from CSM/CSD, VP or President.
- CSRs to coordinate insurance and bid bonds for customer RFP’s when required while collaborating with the Contracts Specialist.
- Work directly with the customer to gather and understand their business objectives, funding and operating budgets, buying trends and item usage to be able to support internal stocking strategies and inventory planning by customer.
- Proactive selling of all products, from knowledge obtained from customers and the transit industry.
- Participate in major projects or programs in collaboration with the Contracts/Program Specialist, as required.
- Assist Accounts Receivable with collections when required.
- Request additional reports from Analyst as required.
- Review/create Contact Reports identify action items and coordinate any tactical responses required.
- Attend trade shows as required.

Requirements

- High School Grad /Business Admin. Certificate
- Knowledge of Oracle systems/processes, Bills of Materials, basic knowledge of transit vehicles and systems
- Microsoft Office, Excel, Analytical skills, Communication and Organizational Skills, Adaptable/flexible
- Basic office equipment (computer, projector, printer, etc.).
- Transit Industry experience is considered an asset
- Ability to travel up to 10%

Benefits

WHY JOIN OUR TEAM:

Be part of a team leading the world’s electrification of mass mobility and creating a better product, a better workplace, and a better world
Competitive wages and comprehensive benefit package
Paid holidays and vacation
401K with generous company match
Inclusive workplace culture that values and empowers team members
On-the-job training in a continuous learning environment (we invested $15.9 million in 2024)
Advancement opportunities within our family of companies

OUR WHY: We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.

#NFI

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Refine Your Search

customer materials analyst jobs in columbus, oh

Customer Service Representative

Contracts Analyst Senior

Business Systems Analyst (Vacancy)

Business Systems Analyst (Vacancies)

Workplace Solutions - Quality Assurance Specialist (Service Desk)

Help Desk Analyst - Columbus, OH

Analyst Supply Planning

Supply Chain Strategy Sr. Analyst

Pricing Data Analyst

IS Asset Hardware Analyst

Sr. Pricing & Deal Desk Analyst

Marketing Senior Analytics Consultant

IRB Protocol Analyst

Content Analyst

Technical Business Analyst

WMS Operations Analyst - Weekend Shift

Business Analyst - Onsite Operations

ERP System Analyst

Principal Operational Excellence Analyst

IT Analyst (Contract-to-Hire)

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